Jan 03 - 03:32 GMT | We are receiving this error while sending email notifications from redmine (or any other ruby application) ------------ An error occurred while sending mail (Connection refused - connect(2)) ------------ this meesage differs from application to application of course but is caused by the same error. we have created an Email Address in your control panel for those notification mails. ---------------- YOU FAQ SAYS: ---------------- Error 'Sender address rejected: Access denied' When using our SMTP server this error indicates that the address you use as sender address is not registered on your Servage account. E.g. when using sending mail from user@example.com it is important that the sender address user@example.com is an account on our servers. ---------------- As we have created noreply-red(at)t3log.info and it is existing on your account it should work ;-) ================ How to create a new e-mail account? Here is a guide how to create a new e-mail account: Please click on the "E-mail Accounts" tab in the left menu in the control panel. Please select the domain name you would like to create an e-mail account for and click on the "Create New Mail Account" tab in the left menu. Please fill out the form and click on the "create account" button. Now all your login details will appear. You are able to access this site with the account details at any time via the control panel ("E-mail Accounts" please click on the "Existing E-Mail Accounts" tab). ========================= That is exactly what we have done ------------------------- |
Jan 03 - 05:39 GMT | Hello Andreas, Please provide us the folder and file where you have uploaded the mail code to send mails via the smtp that we can check further. Kind regards, Victor, Servage Support Servage Hosting |
Jan 03 - 05:43 GMT | 1_redmine is the ruby installation |
Jan 03 - 05:51 GMT | SORRY BUT WHAT ARE YOU DOING OUR REDMINE IS COMPLETLY GONE!!! We are in the middle of a important Customer Project - so please put it back IMMEDIATELY. http://www.t3log.info |
Jan 03 - 05:56 GMT | Hello Andreas, We havenot made any changes in your account. Please check your files/folders in the directory: /1_redmine/public. Kind regards, Victor, Servage Support Servage Hosting |
Jan 03 - 06:12 GMT | U R G E N T S I T E I S D O W N - WE are in the middle of a big confernece!!! |
Jan 03 - 06:20 GMT | OK it's back but please be more casreful in future! Thanks And now try to solve the mailing Problem without getting the site down |
Jan 03 - 07:51 GMT | OK we have setup a test account to test REDMINE on SERVAGE http://redmine.t3pack.info If you call http://redmine.t3pack.info Redmine shows up If you call http://redmine.t3pack.info/ You get a list of files showing up WHY what is going on here on Servage None of the Subpages gets directed. In the original Site ALL subpages get directed http://www.t3log.info WHY |
Jan 03 - 07:58 GMT | Hi Now all connections are working fine, but still cgi. We can test now here the EMAIL Functionality without disturbing the production site Thanks |
Jan 03 - 08:04 GMT | Sorry but now all Subpages are gone again What is going up at SERVAGE HOSTING |
Jan 03 - 08:08 GMT | OK it is back again Why is it so unstable??? |
Jan 03 - 08:09 GMT | Yeah just I wrote its OK and they are GONE now again Can't you fix this constantly |
Jan 03 - 11:50 GMT | Page is working again but still no response to the email problem therfore this ticket will be closed unsatisfied and published. |
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