May 03 - 07:30 GMT | I was working like usual on our testsite http://inovo.t3log.info when suddenly an database error occured. further investigations showed that SERVAGE had just deleted the complete DATA (TRUNCATE) in the mentioned database which we are using for our site S C A N D A L A T S E R V A G E H O S T I N G SERVAGE IS DELETING CUSTOMER SITES DATABASES LIKE THEY WANT! Without further warning!!! ABOUT 20 HOURS WORK/PERSON HAS BEEN DELETED! AND WORK OF 4 MANPOWER! 4*20 = 80 HOURS !!! SERVAGE WHEN WILL YOU PAY FOR THIS??? as we now can't hold anymore our deadlines!!! Database: t3inovo080115dev (0) SQL-Befehl: Dokumentation SELECT USER( ) ; MySQL meldet: Dokumentation #1226 - User 't3inovo080115dev' has exceeded the 'max_questions' resource (current value: 100000) |
May 03 - 07:37 GMT | Hello Andreas Thank you for submitting a ticket. We do not delete any clients data, please do not share your password with anyone, also change your all password as soon as possible. Please do not hesitate to contact us, if you have any further questions. Kind regards, Martin, Servage - Support Servage Hosting |
May 03 - 07:41 GMT | I share with NOBODY Passwords or Anything FACT is that we worked from 2 continents on our site in our company until just this moment and then those errors came and checking resolved that the database was simply gone!!! The ONLY ONE Capable to do this is YOU. Especially as you weren't able since 2 days to provide us the chance to BACKUP our databases! RESTORE THE MENTIONED DATABASE IMMEDIATELY!!! |
May 03 - 07:42 GMT | By the way you wrote YOURSELVE in another thread that you will WORK on our DATABASES because of this Backup Problem!!! |
May 03 - 07:57 GMT | Hello Andreas Thank you for reply. I can see that we have already replied to that mentioned ticket regarding the same issue. Kind do not open further tickets regarding the same issue. This may delay the responding time on the other open ticket. You are more than welcome to update the open ticket if you have any additional comments or updates. Thank you for your understanding. Kind regards, Martin, Servage - Support Servage Hosting |
May 03 - 08:13 GMT | WE NEED OUR DATABASE BACK and SPEED is another ISSUE!!! then Database - I hope you can also READ ENGLISH! |
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