Monday, December 31, 2007

SERVAGE HOSTING CLUSTER IN GERMANY

Thank you for your interest in Servage Hosting.

Our clustered servers are physically located in our own top datacenter in norhtern Germany with more than 120 direct peering including (WorldCom, Level3 & GlobalCrossing), ensuring ultra fast connectivity to any country – world wide.

Apart from the excellent electronic infrastructure Germany is a seismic inactive area. Unlike many smaller companies we own all our equipment and our own techs are standing by 24/7 incase a problem should arise.

Have a nice day :o)

--
Best regards,
Steffan S. Fallesen

http://www.servage.net/
Servage.net Web Hosting

seen here:
http://yourwbb.de/thread.php?threadid=42485

SUBDOMAIN NOT FOUND ON SERVAGE HOSTING

Dec 31 - 09:32 GMT
Customer

http://helloworld.t3pack.info/ not found
instead the page of http://www.t3pack.info gets displayed

Dec 31 - 09:41 GMT
Servage - Bob

Hello Andreas,

Sorry for the problem you are facing.

It has been fixed for you. Please do verify it at your end.

Let us know if you face any problem at your end.

Thank you!


Kind regards,
Bob, Support
Servage Hosting

Dec 31 - 10:00 GMT
Customer

Hi Servage
The Page was shortly there and showed the RUBY start Screen
but is gone now again and showing http://www.t3pack.info!
http://helloworld.t3pack.info/

Dec 31 - 10:03 GMT
Servage - Bob

Hello Andreas,

It has been fixed now. Please check once again at your end.

Thank you!


Kind regards,
Bob, Support
Servage Hosting

SERVAGE HOSTING PATRICIA TRIES TO GET MORE REFARRALS :-)

Hello Andreas,

I would like to take this opportunity to remind you of our great “earn free hosting” program - a system that has helped many of customers to be hosted for free!

It is simple: For each new customer you refer to Servage Hosting you receive two months of free hosting and 25000 Mb additional disk space!

Examples on how to earn free hosting:

  • Put a link up on your website using your referral code.
  • If you are active on discussion forums use your referral link in your signature.
  • Let your family and friends know about web hosting.
  • Put your referral code in news letters you send out.

The person you refer benefit from being referred by you as he/she will get an extra 25000 Mb extra disk space when using your coupon code. This makes it easy for you to gain referrals.

It is important that you use your coupon code CUST44977 when referring new users to Servage Hosting – this way we know who to credit for the referral. If you link from a website please use this URL:

http://www.servage.net/?coupon=CUST44977
When using the link above your coupon code will automatically be displayed in the coupon code field for new signing up. At this URL you find banner examples to put on your website – you are also welcome to design your own.

Growth play a key role in our ability to keep providing the best and biggest hosting package on the web – so we hope that you will help us and we will host you for free!

COMPLAINTS AND MORE ABOUT SERVAGE HOSTING

As the support isn't a help at all I started digging in the Internet a bit deeper and here I will collect Links to Posts with similar Problems and hopefully also some good tips how to get Ruby on Rails Applications running on SERVAGE.

http://gundestrup.dk/content/view/99/2/
He seems to be very happy about Servage but actually hasn't posted any RoR Application he is running on Servage. Only the same pamflet is available like the one in the FAQ what isn't working.
I wrote to him and hope to get an answer soon and some solutions how to get TYPO and REDMINE from the NOT RUNNING Status to a running Status on SERVAGE HOSTING.

http://www.ruby-forum.com/topic/85617#609917

Here are two guys which have exactly the same problem like me and also the same problems with the unqualified SERVAGE HOSTING SUPPORT answers. I replied to them and let's see what they say and how they got their stuff running.

http://moneyconciousness.com/2007/03/10/servage-review/#comment-8035
People have been commenting here about the BIG Database Problems at SERVAGE - but still the original author seems to be happy about them. I asked him if he has got one RoR running meanwhile on SERVAGE

http://blog.rowancrane.com/2007/03/29/configuring-tracks-on-servage#comment-3977
Trying to get a Ruby on Rails Application running on Servage shows also this post. I asked him for the .htaccess and dispatch.fcgi so we can compare them. Perhaps he gots meanwhile another RoR running on Servage.

http://railsforum.com/viewtopic.php?pid=41089
Here they write about how terribly lost the SERVAGE SUPPORT is with Ruby on Rails. They even recommend to switch the Hoster.

http://www.ruby-forum.com/topic/78143
Another one struggeling with servage to get RUBY ON RAILS APPLICATIONS Running on their account. I asked him if he has meanwhile some applications running and how he felt about the support.

http://thehosthunt.com/reviews/2007/07/05/phil-mckerracher-servagenet-review/#comment-871
Here another one

http://stefan2904.blogspot.com/2007/03/servage-wo-ist-der-hacken.html
Servage Hosting is a German Company but they don't know any German Language like it seems.

WEBSITE NOT FOUND ON SERVAGE HOSTING

Dec 31 - 05:14 GMT
Customer

http://drupal.t3pack.info/ - should show your autoinstaller DUPAL
http://joomla.t3pack.info/ - should show your autoinstaler JOOMLA
http://typo.t3pack.info/ - should show Rails Application TYPO CMS
http://wordpress.t3pack.info/ - should show autoinstaller WORDPRESS

more sites will follow I guess as we are continuing to install more autostuff from you

Where do you install the Autoinstaller sites

Dec 31 - 04:27 GMT
Customer

Hi we are searching for sites which have been created by the autoinstaller.

We were asked where to install them and typed: t3pack.info/wordpress/ but there isn't any files or folders inside here? So where is the wordpress been installed?

Dec 31 - 04:32 GMT
Servage - Paul

Hello Andreas,

Please let us know the location where you wish to install the blog and also let us know which blog you wish to install we will do it for you.
Thank you.


Kind regards,
Paul, Servage - Support
Servage Hosting

Dec 31 - 04:40 GMT
Customer

Hi Paul Thanks

I have found the files. They were in another subfolder as the vhost was still pointing to it. I am just testing out your Autoinstallers. Thanks

Jakob wrote to me I should install TYPO (Typosphere - The Ruby CMS) from the autoinstaller but I can't find it. Actually I can't find any ruby Application there. Where are they or don't you have Ruby available from Auoinstaller like Jakob wrote?

Andi

Dec 31 - 04:46 GMT
Servage - Paul

Hello Andreas,

Yes, we do support Ruby on Rails (RoR) on cluster c41 and all clusters.

Here are the paths:
/usr/bin/ruby and /usr/bin/rails

Version: We always update to newest version when it has been released


Kind regards,
Paul, Servage - Support
Servage Hosting

Dec 31 - 05:05 GMT
Customer

On which cluster am I? Perhaps I am on the wrong cluster?
Please Check as we can't get any RoR Running until now.

The path you have just written differs from what shelly yesterday corrected? It is very confusing your support, The one is telling you this the otherone that path. How can?
----------------------
Hello Andreas,

The path will be:#!/usr/bin/ruby
and not /usr/bin/ruby.

Please check at your end and update us.

Thank you :)
Kind regards,
Shelly, Servage - Support
Servage Hosting
-----------------------

Can please also answer ALL Questions and not only one. Where is TYPO??? in Autoinstaller.
-----------------------
http://www.typosphere.org/
could you please install the latest Version 5.0 (came out today!)
-----------------------
Version: We always update to newest version when it has been released


Kind regards,
Paul, Servage - Support
Servage Hosting
------------------------

Thanks a lot?

What Version of RUBY and Rails are your running - as far as I can see these are pretty old and NOT updated too could you please change this thanks!

Andi

Dec 31 - 05:19 GMT
Servage - Paul

Hello Andreas,

The following are the paths for the ruby and rails

#!/ is used at the time of writing in the scripts.

RUBY
Path: /usr/bin/ruby
Version: ruby 1.8.4 (2005-12-24) [i386-linux]

RAILS
Path: /usr/bin/rails
Version: Rails 1.2.5

You can install any third party softwares other then provided in the autoinstaller at your end.

Kind regards,
Paul, Servage - Support
Servage Hosting

Dec 31 - 05:56 GMT
Customer

RUBY
Path: /usr/bin/ruby
Version: ruby 1.8.4 (2005-12-24) [i386-linux]

WOW this is VERY OLD VERSION - It is already 2 YEARS OLD and has never been updated. Meanwhile the newest RUBY Version is:
David Heinemeier Hanson writes:
We recommend Ruby 1.8.6 - (26 Final Release) for use with Rails
http://ftp.ruby-lang.org/pub/ruby/1.8/ruby-1.8.6.tar.gz
http://www.rubyonrails.org/down PLEASE UPDATE IMMEDIATELY! TODAY!

RAILS
Path: /usr/bin/rails
Version: Rails 1.2.5

This is even older!!! How can you say that you are always updating to the newest version when it is released?? Are you waiting more then 2 years before you UPDATE???

Long Time ago Ruby 2.0 was published and meanwhile we have already 2.0.2 stable out!!! PLEASE UPDATE IMMEDIATELY! TODAY!
http://weblog.rubyonrails.org/2007/12/7/rails-2-0-it-s-done
http://rubyforge.org/frs/?group_id=307

-----------------
You can install any third party softwares other then provided in the autoinstaller at your end.

First of all this was not the answer of my question as yesterday your support wrote we can install TYPO from Autoinstaller but we can't find it!!! Where is it?

-----------------
How can you install RoR applications without ssh Acess???
is still another open question

-----------------
Please name me at least ONE RoR website hosted at SERVAGE which has been installed without ssh!!!

Thanks a lot
Andi