Dec 27 - 10:12 GMT
|It seems not to be possible to install Magento on Servage Hosting as your SSL Certificate blocks the installation process just at the beginning. Withour a secure webconnection the shop would be simply much to unsecure.|
How would it be possible to implement an OWN SSL Certificate. i.e. the one from http://www.positivessl.com/
Dec 27 - 10:15 GMT
Thank you for writing in.
We donot support third party ssl at Servage. You can purchase your private ssl from this link:
Victor, Servage Support
Dec 27 - 10:34 GMT
|OK Victor but PLEASE answer the question WHY is YOUR CERTIFICATE NOT WORKING|
Dec 27 - 10:41 GMT
WE still get stuck with the Magento installation as your certificate isn't recognised
Can you please check WHY
Dec 27 - 12:32 GMT
Kindly send us the installation URL so that we can replicate the error at our end.
Julie, Support Team Member
Dec 27 - 13:16 GMT
Here are he Data you will need to install Magento:
The Installation Wizard will open:
Check the Box " I agree to the above terms and conditions."
and click on Continue
In the next screen you only need to change the time zone to"ASIA-Bangkok"
and Click on Continue
In the next(third) screen fill in the data:
Host: Database connection settings
Click on Continue
Then you will see the error and can't proceed
Please use the database we already configured to be used with complete utf-8 - don't change to another one. Thanks.
For the admin account you can set i.e. supportmin and any password ( I will change it lateron )
PLEASE DO THE SAME FOR THE REDMINE installation:
WE weren't able to start today as the needed file was still not executed by your support staff. This cost us a complete day in the work with our Customers. WE REALLY NEED REDMINE RUNNING - THAT's WHY WE ACTUALLY HAVE CHOSEN SERVAGE HOSTING - because they advertise RoR support.
and you will get an application error.
The redmine Installation is in the folder called /-redmine
You can check all settings - incl. the .htaccess. We have made all changes like you said days ago.
Once everything is perfect update this ticket and we will run following command for you,
rake db:migrate RAILS_ENV="production"
I hope this helps :)
That's what Josh wrote on 25 DEC 1:50 GMT and since then NOTHING has been done. We got totally stock because of this.
So please install REDMINE in utf8 Mode
Server: Database Connetcion Settings
USE as admin: supportmin and any password I will change it later Thanks. I need to get this done until 24:00 OUR time here which means GMT+7 - We are already waiting 7 days!!! SEVEN DAYS!!
Dec 27 - 15:57 GMT
|Hi JUlie, why are you asking for url details when actually nothing gets done? We are still waiting for an answer and can't continue working|