Dec 27 - 10:12 GMT | It seems not to be possible to install Magento on Servage Hosting as your SSL Certificate blocks the installation process just at the beginning. Withour a secure webconnection the shop would be simply much to unsecure. How would it be possible to implement an OWN SSL Certificate. i.e. the one from http://www.positivessl.com/ |
Dec 27 - 10:15 GMT | Hello Andreas, Thank you for writing in. We donot support third party ssl at Servage. You can purchase your private ssl from this link: https://secure.servage.net/admin/?menuHeader=3&menuSub=9&page=new_virtualsslhost Kind regards, Victor, Servage Support Servage Hosting |
Dec 27 - 10:34 GMT | OK Victor but PLEASE answer the question WHY is YOUR CERTIFICATE NOT WORKING |
Dec 27 - 10:41 GMT | Hi Victor WE still get stuck with the Magento installation as your certificate isn't recognised Can you please check WHY |
Dec 27 - 12:32 GMT | Hello Andreas, Kindly send us the installation URL so that we can replicate the error at our end. Thank you. Kind regards, Julie, Support Team Member Servage Hosting |
Dec 27 - 13:16 GMT | Hi Julie Good Evening Here are he Data you will need to install Magento: http://domain The Installation Wizard will open: Check the Box " I agree to the above terms and conditions." and click on Continue In the next screen you only need to change the time zone to"ASIA-Bangkok" and Click on Continue In the next(third) screen fill in the data: DATABASE CONNECTION Host: Database connection settings Database: DBName Username: DBUser Password: DBPassword DEFAULT STORE Host: domain Protocol: http Basepath: / Port: 80 SECURE CONNECTION Host: ssl41.servage.net/domain/ Protocol: https:// Basepath: / Port: 443 Click on Continue Then you will see the error and can't proceed Please use the database we already configured to be used with complete utf-8 - don't change to another one. Thanks. For the admin account you can set i.e. supportmin and any password ( I will change it lateron ) ------------------------------------------------------------ PLEASE DO THE SAME FOR THE REDMINE installation: WE weren't able to start today as the needed file was still not executed by your support staff. This cost us a complete day in the work with our Customers. WE REALLY NEED REDMINE RUNNING - THAT's WHY WE ACTUALLY HAVE CHOSEN SERVAGE HOSTING - because they advertise RoR support. Go to http://www.t3log.info and you will get an application error. The redmine Installation is in the folder called /-redmine You can check all settings - incl. the .htaccess. We have made all changes like you said days ago. Once everything is perfect update this ticket and we will run following command for you, rake db:migrate RAILS_ENV="production" I hope this helps :) Kind regards, Josh, Support Servage Hosting That's what Josh wrote on 25 DEC 1:50 GMT and since then NOTHING has been done. We got totally stock because of this. So please install REDMINE in utf8 Mode Server: Database Connetcion Settings Database: DBName Username: DBUser Password: DBPassword USE as admin: supportmin and any password I will change it later Thanks. I need to get this done until 24:00 OUR time here which means GMT+7 - We are already waiting 7 days!!! SEVEN DAYS!! Andi |
Dec 27 - 15:57 GMT | Hi JUlie, why are you asking for url details when actually nothing gets done? We are still waiting for an answer and can't continue working |
