Thursday, December 27, 2007

TYPO3 can't update extensions

Dec 27 - 05:58 GMT
Customer
we installed typo3 on servage (www.t3log.org) and now we need to update alle extensions. The crazy thing is that TYPO3 shows that it is updating the extensions but when you call an update again then the same extenions for update show up.

They normally only show up when they haven't been updated which means that TYPO3 is trying to update but your server settings won't allow the update.

Andi
Dec 27 - 06:09 GMT
Servage - Adam
Hello Andreas,

Thank you for submitting the ticket.

Our server does not block installing any extensions.

May I request you to provide us with the steps you are taking to replicate the problem so that we can review it further.

Kind regards,
Adam, Support -support
Servage Hosting
Dec 27 - 06:29 GMT
Customer
I am inside TYPO3

and try to update from TER
It is a usual process and usually works well.
You click on the extension which needs to be updated and then it updates it automatically. It deletes the extension folder and replaces it by the new updated extension folder from TER

TER = TYPO3 EXTENSION REPOSITORY

Problems only occure when the Permissions or users aren't right.
Permissions have been set by your autoinstaller to 777 dito the owners YOU.

Andi
Dec 27 - 06:38 GMT
Servage - Adam
Hello Andreas,

Thank you for updating the ticket.

You can change the permissions and ownership for a file/folder from the control panel.

Kind regards,
Adam, Support -support
Servage Hosting
Dec 27 - 06:39 GMT
Customer
We have done this already changed it to webserver and to you but still not working


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