Jan 13 - 09:08 GMT
Thanks for the update.
Unfortunately we have to inform you that the reseller program is to be discontinued. Therefore we ask you not to create new customer accounts.
At this point we do not have any further information. Therefore we must kindly ask you to have a little more patience until an official statement has been released.
You will be informed per email as soon as more detailed information is available.
Have a nice day,
Adam, Support -support
In other words it seems lots and lots of Servage Customers and also all SUB-Customers seem to loose their Hosting Space or would need to pay extra for it.
Jan 13 - 09:33 GMT
|As you don't ask the question about the lost domains and about the outsourced Servage Support Team we assume that the people who posted it were absolutly right. I am sorry about that and hoped that you would answer all questions.|
If you discontinue the reseller program which made it possible for Servage Customers to Resell their Account to unlimited other Customers - what will happen to all those customers.
Do they have to pay now an own Servage Account?
Will you delete all Sub-Customer Sites?
How will you control what is a Sub-Customer and what is a Customer Site?
I know lots and lots of Servage Customers who host lots and lots of Sub-Customers on their sites, so what will happen to all those? A very important question.
Customers are even asking us which customer we could recommend for Reselling as many of them don't need such big webspace for themselves, they are trying to share it with others to reduce costs? Also your Reseller Program was a very unique feature which brought you lots customers in the last years.
Will then all contracts be changed without further notice or are only NEW contracts have to fear this loss of Reseller Program and all old ones stay like they were before.