[imh #EJK-26425-986]: SSH and NO 24/7 available since hours - [ : Titan] Posteingang X
support@imhosted.com
Hello, Subject: SSH and NO 24/7 available since hours - [ : Titan] Your uniqu...
09:10 (Vor 5 Stunden)
support@imhosted.com
Hello , ssh is already enabled for your domain . Kindly check this at your en...
10:31 (Vor 4 Stunden)
Andreas Becker
WE CANT ACCESS BECAUSE YOU HAVE FORGOTTEN TO ENABLE THE RANGE 118.0.0.1 TO 11...
10:34 (Vor 4 Stunden)
Andreas Becker
SIMPLY CHECK IF OUR CURRENT IP IS ENABLED ANSWER no!!! 2008/10/5 Andreas Beck...
10:35 (Vor 4 Stunden)
Andreas Becker
WE ARE WORKING FROM CUSTOMER SITE AND HAVE THERFORE CHANGING IPS
10:36 (Vor 4 Stunden)
Andreas Becker
WE WORK ALL OVER THAILAND AND SOUTH EAST ASIA SO YOU NEED TO ENAB;LE THOSE IPS
10:36 (Vor 3 Stunden)
Andreas Becker
NOW we are already woking since 4 hours and cant work 03:58 INSERTING SQL in ...
11:31 (Vor 3 Stunden)
Andreas Becker
You ICQ Ashley requires me to post another Ticket so here it comes OT WORKING...
11:47 (Vor 2 Stunden)
Andreas Becker
Are you OK??? 48:38 I guess instead of asking people to post new tickets it w...
12:13 (Vor 2 Stunden)
support@imhosted.com
Hello , We have restored the mysql file magento_sample_data_for_1.1.2.sql to ...
12:38 (Vor 1 Stunde)
Andreas Becker
You have done it WRONG as you have still latin_swedish_CI in but everything H...
12:44 (Vor 1 Stunde)
Andreas Becker an support
Details anzeigen 12:45 (Vor 1 Stunde)
Antworten
also ALL data needs to be utf8_unicode_ci
we had already all collations set buyt you changed it again
Sunday, October 5, 2008
NO RESPONSES AND SOLUTIONS FROM IMHOSTED SUPPORT
[imh #GIV-59880-429]: no sql import possible since hours - [lisandi.com : Titan] Posteingang X
billing@imhosted.com
Hi , Thank you for writing in. With regard to your query, could you explain t...
11:11 (Vor 3 Stunden)
Client
Simply scroll down! and use your head and think logically and SOLVE problems ...
11:15 (Vor 3 Stunden)
Client
You ICQ Ashley requires me to post another Ticket so here it comes OT WORKING...
11:46 (Vor 2 Stunden)
billing@imhosted.com
With regard to your query, please do not open duplicate tickets as the issue ...
12:03 (Vor 2 Stunden)
Client
Sorry your ICQ Ashley wanted to have another TICKET!!! Please talk to him! So...
12:06 (Vor 2 Stunden)
Client
Are you OK??? 48:38 I guess instead of asking people to post new tickets it w...
12:12 (Vor 2 Stunden)
billing@imhosted.com
With regard to your query,all technical issues are handled by Support. If you...
13:21 (Vor 1 Stunde)
Client an billing
Details anzeigen 13:30 (Vor 1 Stunde)
Antworten
Yeah your support is meanwhile blocking our work for over a month
what will you pay back???
billing@imhosted.com
Hi , Thank you for writing in. With regard to your query, could you explain t...
11:11 (Vor 3 Stunden)
Client
Simply scroll down! and use your head and think logically and SOLVE problems ...
11:15 (Vor 3 Stunden)
Client
You ICQ Ashley requires me to post another Ticket so here it comes OT WORKING...
11:46 (Vor 2 Stunden)
billing@imhosted.com
With regard to your query, please do not open duplicate tickets as the issue ...
12:03 (Vor 2 Stunden)
Client
Sorry your ICQ Ashley wanted to have another TICKET!!! Please talk to him! So...
12:06 (Vor 2 Stunden)
Client
Are you OK??? 48:38 I guess instead of asking people to post new tickets it w...
12:12 (Vor 2 Stunden)
billing@imhosted.com
With regard to your query,all technical issues are handled by Support. If you...
13:21 (Vor 1 Stunde)
Client an billing
Details anzeigen 13:30 (Vor 1 Stunde)
Antworten
Yeah your support is meanwhile blocking our work for over a month
what will you pay back???
IMHOSTED SUPPORT NOT CAPABLE TO SOLVE PROBLEMS
[imh #BJN-59562-587]: STUPID SOPPORT PLEASE HELP AND CHANGE YOUR STAFF - [SiteDown : Titan] Posteingang X
support@imhosted.com
Hello, Subject: STUPID SOPPORT PLEASE HELP AND CHANGE YOUR STAFF - [SiteDown ...
10:44 (Vor 3 Stunden)
Client
NOW we are already woking since 4 hours and cant work 03:58 INSERTING SQL in ...
11:30 (Vor 3 Stunden)
Client
2008/10/5 Client
11:30 (Vor 3 Stunden)
Client
You ICQ Ashley requires me to post another Ticket so here it comes OT WORKING...
11:47 (Vor 2 Stunden)
Client
Are you OK??? 48:38 I guess instead of asking people to post new tickets it w...
12:13 (Vor 2 Stunden)
support@imhosted.com
Hello , Kindly avoid posting multiple tickets at the same time. We will be re...
13:49 (Vor 44 Minuten)
Client
hahaha You are not replying and not solving the problems It was your ICQ supp...
13:53 (Vor 39 Minuten)
Client an support
Details anzeigen 13:54 (Vor 38 Minuten)
Antworten
Error: Please check for sufficient write file permissions
Your Magento folder does not have sufficient write permissions, which this web based downloader requires.
If you wish to proceed downloading Magento packages online, please set all Magento folders to have writable permission for the web server user (example: apache) and press the "Refresh" button to try again.
Refresh
To learn more about setting write permissions, please visit the Magento community site for further details.
support@imhosted.com
Hello, Subject: STUPID SOPPORT PLEASE HELP AND CHANGE YOUR STAFF - [SiteDown ...
10:44 (Vor 3 Stunden)
Client
NOW we are already woking since 4 hours and cant work 03:58 INSERTING SQL in ...
11:30 (Vor 3 Stunden)
Client
2008/10/5 Client
11:30 (Vor 3 Stunden)
Client
You ICQ Ashley requires me to post another Ticket so here it comes OT WORKING...
11:47 (Vor 2 Stunden)
Client
Are you OK??? 48:38 I guess instead of asking people to post new tickets it w...
12:13 (Vor 2 Stunden)
support@imhosted.com
Hello , Kindly avoid posting multiple tickets at the same time. We will be re...
13:49 (Vor 44 Minuten)
Client
hahaha You are not replying and not solving the problems It was your ICQ supp...
13:53 (Vor 39 Minuten)
Client an support
Details anzeigen 13:54 (Vor 38 Minuten)
Antworten
Error: Please check for sufficient write file permissions
Your Magento folder does not have sufficient write permissions, which this web based downloader requires.
If you wish to proceed downloading Magento packages online, please set all Magento folders to have writable permission for the web server user (example: apache) and press the "Refresh" button to try again.
Refresh
To learn more about setting write permissions, please visit the Magento community site for further details.
NO SOLUTIONS AT IMHOSTED SUPPORT
[imh #UWY-39759-703]: CHANGE YOUR SUPPORT TEAM - Misc/Abuse Posteingang X
support@imhosted.com
Hello , Kindly avoid posting multiple tickets at the same time. We will be re...
14:00 (Vor 31 Minuten)
Client an support
Details anzeigen 14:22 (Vor 10 Minuten)
Antworten
You ICQ wanted that I post a new tocket - simply talk to them
support@imhosted.com
Hello , Kindly avoid posting multiple tickets at the same time. We will be re...
14:00 (Vor 31 Minuten)
Client an support
Details anzeigen 14:22 (Vor 10 Minuten)
Antworten
You ICQ wanted that I post a new tocket - simply talk to them
IMHOSTED NOT SOLVING PROBLEMS SINCE HOURS
[imh #JOT-54628-947]: ssh NO 24/7 - [SiteDown : Titan] Posteingang X
[imh #CNU-79647-198]: ssh no 24/7 - [lisandi.com : Titan] Posteingang X
support@imhosted.com
Hello , We have replied you through the ticket JOT-54628-947 Kindly check it ...
10:42 (Vor 3 Stunden)
Client
this was no reply as the answer is syill open so please answer our questoins ...
10:50 (Vor 3 Stunden)
Client
NOW we are already woking since 4 hours and cant work 03:58 INSERTING SQL in ...
11:31 (Vor 2 Stunden)
Client
You ICQ Ashley requires me to post another Ticket so here it comes OT WORKING...
11:47 (Vor 2 Stunden)
Client
Are you OK??? 48:38 I guess instead of asking people to post new tickets it w...
12:13 (Vor 2 Stunden)
support@imhosted.com
Hello , Kindly avoid posting multiple tickets at the same time. We will be re...
14:03 (Vor 27 Minuten)
Client an support
Details anzeigen 14:22 (Vor 8 Minuten)
Antworten
It was your support asking to post a new ticket soimply ask them
[imh #CNU-79647-198]: ssh no 24/7 - [lisandi.com : Titan] Posteingang X
support@imhosted.com
Hello , We have replied you through the ticket JOT-54628-947 Kindly check it ...
10:42 (Vor 3 Stunden)
Client
this was no reply as the answer is syill open so please answer our questoins ...
10:50 (Vor 3 Stunden)
Client
NOW we are already woking since 4 hours and cant work 03:58 INSERTING SQL in ...
11:31 (Vor 2 Stunden)
Client
You ICQ Ashley requires me to post another Ticket so here it comes OT WORKING...
11:47 (Vor 2 Stunden)
Client
Are you OK??? 48:38 I guess instead of asking people to post new tickets it w...
12:13 (Vor 2 Stunden)
support@imhosted.com
Hello , Kindly avoid posting multiple tickets at the same time. We will be re...
14:03 (Vor 27 Minuten)
Client an support
Details anzeigen 14:22 (Vor 8 Minuten)
Antworten
It was your support asking to post a new ticket soimply ask them
IMHOSTED UNSOLVED TICKETS SINCE HOURS
support@imhosted.com
Hello, Subject: ssh NO 24/7 - [SiteDown : Titan] Your unique ticket number: [...
10:06 (Vor 4 Stunden)
support@imhosted.com
Hello , We have added the IP 118.173.81.180 to the list of allowable hosts. K...
10:39 (Vor 3 Stunden)
Client
2008/10/5 this is wrong as you highest support level a...
10:49 (Vor 3 Stunden)
Client
NOW we are already woking since 4 hours and cant work 03:58 INSERTING SQL in ...
11:31 (Vor 2 Stunden)
Client
You ICQ Ashley requires me to post another Ticket so here it comes OT WORKING...
11:47 (Vor 2 Stunden)
Client
Are you OK??? 48:38 I guess instead of asking people to post new tickets it w...
12:13 (Vor 2 Stunden)
support@imhosted.com
Hello , We have restored the mysql file magento_sample_data_for_1.1.2.sql to ...
13:38 (Vor 50 Minuten)
Client
wonderful hahahaha I see you have no techncal experiences at all you restored...
13:48 (Vor 40 Minuten)
support@imhosted.com
Hello , The php version for typo3 is 5.2.6 You can verify this from http://li...
14:03 (Vor 25 Minuten)
Client an support
Details anzeigen 14:23 (Vor 5 Minuten)
Antworten
No it is 5.1 as TYPO3 is not running and pulling out this error ;-)
In Cpanel it shows 5.2.5
So what
If it would be 5.2.6. then all sites mentioned would simply run ;-)
Hello, Subject: ssh NO 24/7 - [SiteDown : Titan] Your unique ticket number: [...
10:06 (Vor 4 Stunden)
support@imhosted.com
Hello , We have added the IP 118.173.81.180 to the list of allowable hosts. K...
10:39 (Vor 3 Stunden)
Client
2008/10/5
10:49 (Vor 3 Stunden)
Client
NOW we are already woking since 4 hours and cant work 03:58 INSERTING SQL in ...
11:31 (Vor 2 Stunden)
Client
You ICQ Ashley requires me to post another Ticket so here it comes OT WORKING...
11:47 (Vor 2 Stunden)
Client
Are you OK??? 48:38 I guess instead of asking people to post new tickets it w...
12:13 (Vor 2 Stunden)
support@imhosted.com
Hello , We have restored the mysql file magento_sample_data_for_1.1.2.sql to ...
13:38 (Vor 50 Minuten)
Client
wonderful hahahaha I see you have no techncal experiences at all you restored...
13:48 (Vor 40 Minuten)
support@imhosted.com
Hello , The php version for typo3 is 5.2.6 You can verify this from http://li...
14:03 (Vor 25 Minuten)
Client an support
Details anzeigen 14:23 (Vor 5 Minuten)
Antworten
No it is 5.1 as TYPO3 is not running and pulling out this error ;-)
In Cpanel it shows 5.2.5
So what
If it would be 5.2.6. then all sites mentioned would simply run ;-)
IMHOSTED UNSOLVED TICKETS SINCE HOURS
[imh #MSW-85008-891]: no sql import paossible since hours - [PHP-mySQL : Titan] Posteingang X
support@imhosted.com
Hello, Subject: no sql import paossible since hours - [PHP-mySQL : Titan] You...
10:57 (Vor 3 Stunden)
Client
NOW we are already woking since 4 hours and cant work 03:58 INSERTING SQL in ...
11:30 (Vor 2 Stunden)
Client
You ICQ Ashley requires me to post another Ticket so here it comes OT WORKING...
11:47 (Vor 2 Stunden)
Client
Are you OK??? 48:38 I guess instead of asking people to post new tickets it w...
12:12 (Vor 2 Stunden)
support@imhosted.com
Hello , Kindly avoid posting multiple tickets at the same time. We will be re...
14:08 (Vor 18 Minuten)
support@imhosted.com
Hello, Subject: no sql import paossible since hours - [PHP-mySQL : Titan] You...
10:57 (Vor 3 Stunden)
Client
NOW we are already woking since 4 hours and cant work 03:58 INSERTING SQL in ...
11:30 (Vor 2 Stunden)
Client
You ICQ Ashley requires me to post another Ticket so here it comes OT WORKING...
11:47 (Vor 2 Stunden)
Client
Are you OK??? 48:38 I guess instead of asking people to post new tickets it w...
12:12 (Vor 2 Stunden)
support@imhosted.com
Hello , Kindly avoid posting multiple tickets at the same time. We will be re...
14:08 (Vor 18 Minuten)
IMHOSTED fooling customers around with PHP Versions
why is still PHP 4 running
54:41
TYPO3 requires PHP 5.1.0 or higher.
08:22
TYPO3 requires PHP 5.1.0 or higher.
08:39
OK we have aboiut 50 Domains and all sites are not running beacause of this
08:47
WE ARE WAITING!!!
09:33
CPANEL says this
09:34
PHP version 5.2.5
09:49
http://domain.com/101/domain.com/
09:55
TYPO3 requires PHP 5.1.0 or higher.
10:00
How can this be
10:25
TYPO3 requires PHP 5.1.0 or higher.
10:43
PHP Version 5.2.6
System Linux titan.dnsprotect.com 2.6.18-53.1.13.el5PAE #1 SMP Tue Feb 12 13:33:01 EST 2008 i686
Build Date Jul 15 2008 08:21:27
Configure Command './configure' '--disable-pdo' '--enable-bcmath' '--enable-calendar' '--enable-exif' '--enable-ftp' '--enable-gd-native-ttf' '--enable-libxml' '--enable-magic-quotes' '--enable-mbstring' '--enable-soap' '--enable-sockets' '--enable-wddx' '--enable-zip' '--prefix=/usr/local' '--with-apxs2=/usr/local/apache/bin/apxs' '--with-bz2' '--with-curl=/opt/curlssl/' '--with-freetype-dir=/usr' '--with-gd' '--with-gettext' '--with-imap=/opt/php_with_imap_client/' '--with-imap-ssl=/usr' '--with-jpeg-dir=/usr' '--with-kerberos' '--with-libexpat-dir=/usr' '--with-libxml-dir=/opt/xml2' '--with-libxml-dir=/opt/xml2/' '--with-mcrypt=/opt/libmcrypt/' '--with-mhash=/opt/mhash/' '--with-mime-magic' '--with-mysql=/usr' '--with-mysql-sock=/var/lib/mysql/mysql.sock' '--with-mysqli=/usr/bin/mysql_config' '--with-openssl=/usr' '--with-openssl-dir=/usr' '--with-png-dir=/usr' '--with-pspell' '--with-tidy=/opt/tidy/' '--with-ttf' '--with-xmlrpc' '--with-xpm-dir=/usr' '--with-xsl=/opt/xslt/' '--with-zlib' '--with-zlib-dir=/usr'
Server API Apache 2.0 Handler
11:07
What VERSION is the TRU VERSION as you are fooling around here with Customers
12:04
The paths to PHP are NOT valid
12:10
where is it
19:18
STILL THIS PROBLEM
19:19
TYPO3 requires PHP 5.1.0 or higher.
19:30
I post now a ticket for each Domain is this OK
19:46
OK no answer so I will do this now
54:41
TYPO3 requires PHP 5.1.0 or higher.
08:22
TYPO3 requires PHP 5.1.0 or higher.
08:39
OK we have aboiut 50 Domains and all sites are not running beacause of this
08:47
WE ARE WAITING!!!
09:33
CPANEL says this
09:34
PHP version 5.2.5
09:49
http://domain.com/101/domain.com/
09:55
TYPO3 requires PHP 5.1.0 or higher.
10:00
How can this be
10:25
TYPO3 requires PHP 5.1.0 or higher.
10:43
PHP Version 5.2.6
System Linux titan.dnsprotect.com 2.6.18-53.1.13.el5PAE #1 SMP Tue Feb 12 13:33:01 EST 2008 i686
Build Date Jul 15 2008 08:21:27
Configure Command './configure' '--disable-pdo' '--enable-bcmath' '--enable-calendar' '--enable-exif' '--enable-ftp' '--enable-gd-native-ttf' '--enable-libxml' '--enable-magic-quotes' '--enable-mbstring' '--enable-soap' '--enable-sockets' '--enable-wddx' '--enable-zip' '--prefix=/usr/local' '--with-apxs2=/usr/local/apache/bin/apxs' '--with-bz2' '--with-curl=/opt/curlssl/' '--with-freetype-dir=/usr' '--with-gd' '--with-gettext' '--with-imap=/opt/php_with_imap_client/' '--with-imap-ssl=/usr' '--with-jpeg-dir=/usr' '--with-kerberos' '--with-libexpat-dir=/usr' '--with-libxml-dir=/opt/xml2' '--with-libxml-dir=/opt/xml2/' '--with-mcrypt=/opt/libmcrypt/' '--with-mhash=/opt/mhash/' '--with-mime-magic' '--with-mysql=/usr' '--with-mysql-sock=/var/lib/mysql/mysql.sock' '--with-mysqli=/usr/bin/mysql_config' '--with-openssl=/usr' '--with-openssl-dir=/usr' '--with-png-dir=/usr' '--with-pspell' '--with-tidy=/opt/tidy/' '--with-ttf' '--with-xmlrpc' '--with-xpm-dir=/usr' '--with-xsl=/opt/xslt/' '--with-zlib' '--with-zlib-dir=/usr'
Server API Apache 2.0 Handler
11:07
What VERSION is the TRU VERSION as you are fooling around here with Customers
12:04
The paths to PHP are NOT valid
12:10
where is it
19:18
STILL THIS PROBLEM
19:19
TYPO3 requires PHP 5.1.0 or higher.
19:30
I post now a ticket for each Domain is this OK
19:46
OK no answer so I will do this now
IMHOSTED ADVERTISING WRONG THINGS - NO 24/7 NO SSH - WHERE IS IT???
lisandi 9:49 AM
Still missing SSH
49:16
and no recursive setting of permissions available in cpanel
49:23
could you [lease enable both
49:52
OUR IP is now Your IP address is 118.XXX.XXX.XXX
50:45
Hi 24/7 is somevbody there
54:32
Still missing SSH
49:16
and no recursive setting of permissions available in cpanel
49:23
could you [lease enable both
49:52
OUR IP is now Your IP address is 118.XXX.XXX.XX+1
50:45
Hi 24/7 is somevbody there
ashley 9:54 AM
hi
55:07
Please post a ticket regarding this .
lisandi 9:55 AM
We have already posted lots of tickets regarding this
55:42
sorry we always have to wait DAYS until our IPS get enabled we need it NOW
ashley 9:55 AM
ok , we will be replying through it
lisandi 9:55 AM
not tomorrow not
55:55
WHEN
56:01
TOMORROW???
56:14
we are already waiting HOURS
56:18
and NO REPLY
ashley 9:56 AM
no our techs will be looking in to it
lisandi 9:56 AM
we oosted to all YOUT TICJKETS
56:36
Meanwhile OUR IP has changed 3 TIMES
56:44
WHEN???
ashley 9:57 AM
as soon as possible
lisandi 9:57 AM
ENABLE THE RANGE 118.0.0.1 to 118.255.255.255
57:19
and we can work here
58:11
support@imhosted.com an ab.becker
Details anzeigen 09:10 (Vor 47 Minuten)
Antworten
Hello,
Subject: SSH and NO 24/7 available since hours - [ : Titan]
Your unique ticket number: [EJK-26425-986].
This is an automated response to advise that your query is now being processed and will be answered shortly. Rest assured we will do our best to respond to your query promptly.
If you choose to reply by email, please leave the email subject unedited.
Useful Links:
Support Center: http://support.imhosted.com/
Help Desk (Open/Track Tickets): https://support.imhosted.com/helpdesk/
Network Status/Announcements: http://support.imhosted.com/netstatus/
KBase/FaQ: http://support.imhosted.com/kb/
Do you have an issue that's not resolved? Call us! Phones open from 9am-5pm CST Mon-Fri.
To ensure speedy replies, please ensure you have a ticket open so we can reference it.
Phone Support: (877) 322-7003
ImHosted.Com Customer Care
58:13
support@imhosted.com an ab.becker
Details anzeigen 09:10 (Vor 47 Minuten)
Antworten
Hello,
Subject: SSH and NO 24/7 available since hours - [ : Titan]
Your unique ticket number: [EJK-26425-986].
This is an automated response to advise that your query is now being processed and will be answered shortly. Rest assured we will do our best to respond to your query promptly.
If you choose to reply by email, please leave the email subject unedited.
Useful Links:
Support Center: http://support.imhosted.com/
Help Desk (Open/Track Tickets): https://support.imhosted.com/helpdesk/
Network Status/Announcements: http://support.imhosted.com/netstatus/
KBase/FaQ: http://support.imhosted.com/kb/
Do you have an issue that's not resolved? Call us! Phones open from 9am-5pm CST Mon-Fri.
To ensure speedy replies, please ensure you have a ticket open so we can reference it.
Phone Support: (877) 322-7003
ImHosted.Com Customer Care
58:17
support@imhosted.com an ab.becker
Details anzeigen 09:10 (Vor 47 Minuten)
Antworten
Hello,
Subject: SSH and NO 24/7 available since hours - [ : Titan]
Your unique ticket number: [EJK-26425-986].
This is an automated response to advise that your query is now being processed and will be answered shortly. Rest assured we will do our best to respond to your query promptly.
If you choose to reply by email, please leave the email subject unedited.
Useful Links:
Support Center: http://support.imhosted.com/
Help Desk (Open/Track Tickets): https://support.imhosted.com/helpdesk/
Network Status/Announcements: http://support.imhosted.com/netstatus/
KBase/FaQ: http://support.imhosted.com/kb/
Do you have an issue that's not resolved? Call us! Phones open from 9am-5pm CST Mon-Fri.
To ensure speedy replies, please ensure you have a ticket open so we can reference it.
Phone Support: (877) 322-7003
ImHosted.Com Customer Care
58:19
support@imhosted.com an ab.becker
Details anzeigen 09:10 (Vor 47 Minuten)
Antworten
Hello,
Subject: SSH and NO 24/7 available since hours - [ : Titan]
Your unique ticket number: [EJK-26425-986].
This is an automated response to advise that your query is now being processed and will be answered shortly. Rest assured we will do our best to respond to your query promptly.
If you choose to reply by email, please leave the email subject unedited.
Useful Links:
Support Center: http://support.imhosted.com/
Help Desk (Open/Track Tickets): https://support.imhosted.com/helpdesk/
Network Status/Announcements: http://support.imhosted.com/netstatus/
KBase/FaQ: http://support.imhosted.com/kb/
Do you have an issue that's not resolved? Call us! Phones open from 9am-5pm CST Mon-Fri.
To ensure speedy replies, please ensure you have a ticket open so we can reference it.
Phone Support: (877) 322-7003
ImHosted.Com Customer Care
58:38
HOW MANY TOCKETS FDO WE NEED TO POST UNTIL 24/7 will respond
59:12
THIS WAS 1 HOUR ago
59:26
we have to work here
01:27
SQLSTATE[42000] [1044] Access denied for user 'lisandi_andmin'@'localhost' to database 'magento'
Database connection error
01:35
we can't connect to the database either
02:38
SQLSTATE[42000] [1044] Access denied for user 'lisandi_andmin'@'localhost' to database 'lisandi_magento'
Database connection error
03:11
SQLSTATE[42000] [1044] Access denied for user 'lisandi_andmin'@'localhost' to database 'lisandi_magento'
Database connection error
03:19
ONLY ERROR ERROR ERROR
03:48
[imh #EJK-26425-986]: SSH and NO 24/7 available since hours - [ : Titan]
03:52
STILL NO ANSWER
04:05
SORTEST RESPONSE TIMES HAHAHAHA
04:10
WE ARE WAITING
04:22
SINCE OVER 1 HOUR ALREADY FOR AN RESPONSE
05:12
SQLSTATE[42000] [1044] Access denied for user 'lisandi_andmin'@'localhost' to database 'lisandi_magento'
Database connection error
05:22
WHY IS THJIS ACCESS DENIED???
08:51
Our Rapid Customer Response Center is staffed 24 hours per day, 7 days per week. You will always get PRIORITY support when submitting a ticket to any of the departments below.
09:05
WHERE IS YOUR RAPID STAFF????
09:24
WHERE IS YOUR 24/7 ???
09:40
tO ENABLE AN ip TAKES 2 SECONDS OF TIME AND NOT OVER 1 HOUR
10:30
[imh #JOT-54628-947]: ssh NO 24/7 - [SiteDown : Titan] Posteingang X
support@imhosted.com an ab.becker
Details anzeigen 10:06 (Vor 3 Minuten)
Antworten
Hello,
Subject: ssh NO 24/7 - [SiteDown : Titan]
Your unique ticket number: [JOT-54628-947].
This is an automated response to advise that your query is now being processed and will be answered shortly. Rest assured we will do our best to respond to your query promptly.
If you choose to reply by email, please leave the email subject unedited.
Useful Links:
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Do you have an issue that's not resolved? Call us! Phones open from 9am-5pm CST Mon-Fri.
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Still missing SSH
49:16
and no recursive setting of permissions available in cpanel
49:23
could you [lease enable both
49:52
OUR IP is now Your IP address is 118.XXX.XXX.XXX
50:45
Hi 24/7 is somevbody there
54:32
Still missing SSH
49:16
and no recursive setting of permissions available in cpanel
49:23
could you [lease enable both
49:52
OUR IP is now Your IP address is 118.XXX.XXX.XX+1
50:45
Hi 24/7 is somevbody there
ashley 9:54 AM
hi
55:07
Please post a ticket regarding this .
lisandi 9:55 AM
We have already posted lots of tickets regarding this
55:42
sorry we always have to wait DAYS until our IPS get enabled we need it NOW
ashley 9:55 AM
ok , we will be replying through it
lisandi 9:55 AM
not tomorrow not
55:55
WHEN
56:01
TOMORROW???
56:14
we are already waiting HOURS
56:18
and NO REPLY
ashley 9:56 AM
no our techs will be looking in to it
lisandi 9:56 AM
we oosted to all YOUT TICJKETS
56:36
Meanwhile OUR IP has changed 3 TIMES
56:44
WHEN???
ashley 9:57 AM
as soon as possible
lisandi 9:57 AM
ENABLE THE RANGE 118.0.0.1 to 118.255.255.255
57:19
and we can work here
58:11
support@imhosted.com an ab.becker
Details anzeigen 09:10 (Vor 47 Minuten)
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Hello,
Subject: SSH and NO 24/7 available since hours - [ : Titan]
Your unique ticket number: [EJK-26425-986].
This is an automated response to advise that your query is now being processed and will be answered shortly. Rest assured we will do our best to respond to your query promptly.
If you choose to reply by email, please leave the email subject unedited.
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Do you have an issue that's not resolved? Call us! Phones open from 9am-5pm CST Mon-Fri.
To ensure speedy replies, please ensure you have a ticket open so we can reference it.
Phone Support: (877) 322-7003
ImHosted.Com Customer Care
58:13
support@imhosted.com an ab.becker
Details anzeigen 09:10 (Vor 47 Minuten)
Antworten
Hello,
Subject: SSH and NO 24/7 available since hours - [ : Titan]
Your unique ticket number: [EJK-26425-986].
This is an automated response to advise that your query is now being processed and will be answered shortly. Rest assured we will do our best to respond to your query promptly.
If you choose to reply by email, please leave the email subject unedited.
Useful Links:
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Do you have an issue that's not resolved? Call us! Phones open from 9am-5pm CST Mon-Fri.
To ensure speedy replies, please ensure you have a ticket open so we can reference it.
Phone Support: (877) 322-7003
ImHosted.Com Customer Care
58:17
support@imhosted.com an ab.becker
Details anzeigen 09:10 (Vor 47 Minuten)
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Hello,
Subject: SSH and NO 24/7 available since hours - [ : Titan]
Your unique ticket number: [EJK-26425-986].
This is an automated response to advise that your query is now being processed and will be answered shortly. Rest assured we will do our best to respond to your query promptly.
If you choose to reply by email, please leave the email subject unedited.
Useful Links:
Support Center: http://support.imhosted.com/
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Do you have an issue that's not resolved? Call us! Phones open from 9am-5pm CST Mon-Fri.
To ensure speedy replies, please ensure you have a ticket open so we can reference it.
Phone Support: (877) 322-7003
ImHosted.Com Customer Care
58:19
support@imhosted.com an ab.becker
Details anzeigen 09:10 (Vor 47 Minuten)
Antworten
Hello,
Subject: SSH and NO 24/7 available since hours - [ : Titan]
Your unique ticket number: [EJK-26425-986].
This is an automated response to advise that your query is now being processed and will be answered shortly. Rest assured we will do our best to respond to your query promptly.
If you choose to reply by email, please leave the email subject unedited.
Useful Links:
Support Center: http://support.imhosted.com/
Help Desk (Open/Track Tickets): https://support.imhosted.com/helpdesk/
Network Status/Announcements: http://support.imhosted.com/netstatus/
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Do you have an issue that's not resolved? Call us! Phones open from 9am-5pm CST Mon-Fri.
To ensure speedy replies, please ensure you have a ticket open so we can reference it.
Phone Support: (877) 322-7003
ImHosted.Com Customer Care
58:38
HOW MANY TOCKETS FDO WE NEED TO POST UNTIL 24/7 will respond
59:12
THIS WAS 1 HOUR ago
59:26
we have to work here
01:27
SQLSTATE[42000] [1044] Access denied for user 'lisandi_andmin'@'localhost' to database 'magento'
Database connection error
01:35
we can't connect to the database either
02:38
SQLSTATE[42000] [1044] Access denied for user 'lisandi_andmin'@'localhost' to database 'lisandi_magento'
Database connection error
03:11
SQLSTATE[42000] [1044] Access denied for user 'lisandi_andmin'@'localhost' to database 'lisandi_magento'
Database connection error
03:19
ONLY ERROR ERROR ERROR
03:48
[imh #EJK-26425-986]: SSH and NO 24/7 available since hours - [ : Titan]
03:52
STILL NO ANSWER
04:05
SORTEST RESPONSE TIMES HAHAHAHA
04:10
WE ARE WAITING
04:22
SINCE OVER 1 HOUR ALREADY FOR AN RESPONSE
05:12
SQLSTATE[42000] [1044] Access denied for user 'lisandi_andmin'@'localhost' to database 'lisandi_magento'
Database connection error
05:22
WHY IS THJIS ACCESS DENIED???
08:51
Our Rapid Customer Response Center is staffed 24 hours per day, 7 days per week. You will always get PRIORITY support when submitting a ticket to any of the departments below.
09:05
WHERE IS YOUR RAPID STAFF????
09:24
WHERE IS YOUR 24/7 ???
09:40
tO ENABLE AN ip TAKES 2 SECONDS OF TIME AND NOT OVER 1 HOUR
10:30
[imh #JOT-54628-947]: ssh NO 24/7 - [SiteDown : Titan] Posteingang X
support@imhosted.com an ab.becker
Details anzeigen 10:06 (Vor 3 Minuten)
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Hello,
Subject: ssh NO 24/7 - [SiteDown : Titan]
Your unique ticket number: [JOT-54628-947].
This is an automated response to advise that your query is now being processed and will be answered shortly. Rest assured we will do our best to respond to your query promptly.
If you choose to reply by email, please leave the email subject unedited.
Useful Links:
Support Center: http://support.imhosted.com/
Help Desk (Open/Track Tickets): https://support.imhosted.com/helpdesk/
Network Status/Announcements: http://support.imhosted.com/netstatus/
KBase/FaQ: http://support.imhosted.com/kb/
Do you have an issue that's not resolved? Call us! Phones open from 9am-5pm CST Mon-Fri.
To ensure speedy replies, please ensure you have a ticket open so we can reference it.
Phone Support: (877) 322-7003
ImHosted.Com Customer Care
Wednesday, September 24, 2008
LOOKING FOR A QUALIFIED HOSTER
Here some things you should check out in advance before signing up!
1. LIVE SUPPORT 24/7
simply contact them thru their live support and check it out. In 95% of the cases they won't answer you as the 24/7 support isn't available 24/7 ;-)
2. Check out their SPEED of your site and the SPEED of their support
if you have a coffee machine and some nice books to read you might wanna host with SERVAGE HOSTING. They will give you enough time to read chapter by chapter for each page reload and also for waiting until a support member will answer your requests.
if you are looking for communication then go to IMHOSTED HOSTING. They have a 24/7 support and nice addresses to mail to and sometimes they even answer and you will be able to reply many times, because as soon as they start to do something on the server it is getting worse and your site will drop down, show errors over and over ...
Standard answer will be:
Note that our level 2 techs are working on the issue and would update you soon.
3. PANEL
CPanel, Plesk and how they are called - simply forget them and check what has been enabled by the Hoster!
3.1 Can you copy files and folders?
---- not possible at SERVAGE HOSTING
3.2 can you set file Permissions Recursively for complete Folder Branches or checked files and folders
---- not possible at IMHOSTED HOSTING
3.3 can you create SYMLINKS?
---- not possible at IMHOSTED HOSTING
3.4 Check out if you can change CNAME and MX
Records
---- not possible at IMHOSTED HOSTING concerning to CNAME - you need to wait hours until the support will do it!
3.5 Check out if they have ssh
--- not possible at SERVAGE HOSTING
3.6 Check out if you will be able to access ssh even from your Clients PC
---- not possible at IMHOSTED HOSTING as they restrict their ssh to singe IP addresses - in other words it is even not working when you don't have your own STATIC IP Address all the time!!! Do you have a dynamic IP the you will need to wait and write a lot to get this always again enabled. >> simply forget working with ssh at IMHOSTED.COM as it sucks to wait for answers and results!
1. LIVE SUPPORT 24/7
simply contact them thru their live support and check it out. In 95% of the cases they won't answer you as the 24/7 support isn't available 24/7 ;-)
2. Check out their SPEED of your site and the SPEED of their support
if you have a coffee machine and some nice books to read you might wanna host with SERVAGE HOSTING. They will give you enough time to read chapter by chapter for each page reload and also for waiting until a support member will answer your requests.
if you are looking for communication then go to IMHOSTED HOSTING. They have a 24/7 support and nice addresses to mail to and sometimes they even answer and you will be able to reply many times, because as soon as they start to do something on the server it is getting worse and your site will drop down, show errors over and over ...
Standard answer will be:
Note that our level 2 techs are working on the issue and would update you soon.
3. PANEL
CPanel, Plesk and how they are called - simply forget them and check what has been enabled by the Hoster!
3.1 Can you copy files and folders?
---- not possible at SERVAGE HOSTING
3.2 can you set file Permissions Recursively for complete Folder Branches or checked files and folders
---- not possible at IMHOSTED HOSTING
3.3 can you create SYMLINKS?
---- not possible at IMHOSTED HOSTING
3.4 Check out if you can change CNAME and MX
Records
---- not possible at IMHOSTED HOSTING concerning to CNAME - you need to wait hours until the support will do it!
3.5 Check out if they have ssh
--- not possible at SERVAGE HOSTING
3.6 Check out if you will be able to access ssh even from your Clients PC
---- not possible at IMHOSTED HOSTING as they restrict their ssh to singe IP addresses - in other words it is even not working when you don't have your own STATIC IP Address all the time!!! Do you have a dynamic IP the you will need to wait and write a lot to get this always again enabled. >> simply forget working with ssh at IMHOSTED.COM as it sucks to wait for answers and results!
IMHOSTED BLOCKING exec() and others DAY 8
Hello,
Subject: CNAME - [Other : Titan]
Your unique ticket number: [GJM-39288-445].
This is an automated response to advise that your query is now being processed and will be answered shortly. Rest assured we will do our best to respond to your query promptly.
If you choose to reply by email, please leave the email subject unedited.
Useful Links:
Support Center: http://support.imhosted.com/
Help Desk (Open/Track Tickets): https://support.imhosted.com/helpdesk/
Network Status/Announcements: http://support.imhosted.com/netstatus/
KBase/FaQ: http://support.imhosted.com/kb/
Do you have an issue that's not resolved? Call us! Phones open from 9am-5pm CST Mon-Fri.
To ensure speedy replies, please ensure you have a ticket open so we can reference it.
Phone Support: (877) 322-7003
ImHosted.Com Customer Care
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Andreas Becker an support
Details anzeigen 13:53 (Vor 19 Stunden)
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HI the CNAMES are still not running!!!
2008/9/23
- Zitierten Text anzeigen -
--
Thanks a lot! Greetings from ICT Innovation Paradise Andi Blog:
http://andibecker.....com Map: http://maps.....com Album:
http://pics.....com Videos: http://video.....com Projects:
http://www.t3log.info T3Pack - TYPO3 Development, TEAM 3 - Eternal
Project Management ... Co. Ltd. - The future is within us! POWER4 -
The empowering people!
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support@imhosted.com an mail@mail
Details anzeigen 15:05 (Vor 18 Stunden)
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Hello,
We have set the CNAME for the following as ghs.google.com.
1.mail
2.calendar
3.docs
4.sites.
5.start
Please verify the same at your end.
Feel free to write in for further queries.
-----------------------------------------
Jase P
Technical Team
---------
Rate ticket response: http://esupport24.com/qa/rate.php?id=1779356&t=23
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Andreas Becker an support
Details anzeigen 15:15 (Vor 18 Stunden)
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All links a working but not "mail"
http:// .....com/ (custom)
To enable your custom URLs, you must create CNAME records with your domain host.
Sign in to your domain hosting service.
Navigate to your DNS Management page. The location and name of this page will vary by host, but can generally be found in Domain Management or Advanced Settings.
Find the CNAME settings and enter the following as the CNAME value or alias:
mail
Set the CNAME destination to the following address:
ghs.google.com
Save changes with your domain host and click "I've completed these steps" below.
When finished, click on "I've completed these steps" to have Google check your CNAME record.
could you please check again
I am receiving the green CPanel site
Great Success !
Apache is working on your cPanel® and WHM™ Server
If you can see this page, then the people who manage this server have installed cPanel and WebHost Manager (WHM) which use the Apache Web server software and the Apache Interface to OpenSSL (mod_ssl) successfully. They now have to add content to this directory and replace this placeholder page, or else point the server at their real content.
ATTENTION!
If you are seeing this page instead of the site you expected, please contact the administrator of the site involved. (Try sending an email to.) Although this site is running cPanel, WebHost Manager, and Apache software it almost certainly has no other connection to cPanel Inc. or the Apache Group. Please do not send mail about this site or its contents to cPanel Inc. or the Apache Group.
About cPanel:
cPanel is a leading provider of software for the webhosting industry. If you would like to learn more about cPanel please visit our website at www.cpanel.net. Please be advised that cPanel Inc. is not a web hosting company, and as such has no control over content found elsewhere on this site.
About Apache HTTP Server:
The Apache HTTP Server is an open source web server which powers many of the worlds web sites. The Apache HTTP server is part of the Apache Group's many influential projects. Their efforts have helped shape much the world wide web, and they continue to be a dominating force in the web hosting industry.
Andi
2008/9/23
Hello,
- Zitierten Text anzeigen -
--
Thanks a lot! Greetings from ICT Innovation Paradise Andi Blog:
http://andibecker.....com Map: http://maps.....com Album:
http://pics.....com Videos: http://video.....com Projects:
http://www.t3log.info T3Pack - TYPO3 Development, TEAM 3 - Eternal
Project Management ... Co. Ltd. - The future is within us! POWER4 -
The empowering people!
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support@imhosted.com an mail@mail
Details anzeigen 15:44 (Vor 17 Stunden)
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Hello,
Please check now, we've done the required modifications.
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Andreas Becker an support
Details anzeigen 15:48 (Vor 17 Stunden)
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Hmm
I cleared browser and checked in another browser but still get the cpanel apache green screen
Great Success !
Apache is working on your cPanel® and WHM™ Server
2008/9/23
Hello,
- Zitierten Text anzeigen -
--
Thanks a lot! Greetings from ICT Innovation Paradise Andi Blog:
http://andibecker.....com Map: http://maps.....com Album:
http://pics.....com Videos: http://video.....com Projects:
http://www.t3log.info T3Pack - TYPO3 Development, TEAM 3 - Eternal
Project Management ... Co. Ltd. - The future is within us! POWER4 -
The empowering people!
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Andreas Becker an support
Details anzeigen 16:15 (Vor 17 Stunden)
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... 1:54 PM
The problem is we need to change all ur employeses to the google system but then they can't access the sites when the CNAMe is n't running
59:54
So the problem is TYPO3 is NOMORE running on IMHOSTED
00:03
you should inform your customers earlier
00:05
Possibly these functions are disabled due to security risks and most likely the list would include a function like exec() which is use by TYPO3 to access ImageMagick.
00:25
Image Magick gets called thru exec()
00:41
like it was called since I am hosting with Imhosted years ago
01:03
and then suddenly you disabled all those functionality and now all our sites are worthless
01:37
disable_functions=exec,passthru,proc_open,proc_close,proc_get_status,proc_terminate,shell_exec,myshellexec,system,shell,system_exec,posix_getpwuid,posix_getgrgid,posix_kill,ssh2_exec,pcntl_exec,ini_restore
02:02
You disabled also a bunch of other parts which are needed but we haven't discovered until now
02:54
The same is this security notice from your Titan Server
02:58
USELESS
02:59
Hello ...,
In order to protect the security of your website, we recommend that you upgrade the following scripts that were installed via the "Scripts Library" in your cPanel interface:
- Gallery.0 v2.1.2
Location: at http://....com/gallery/gallery/
Latest: v2.2.4
Upgrade here: https://....com:2083/frontend/x3/addoncgi/cpaddons.html?addon=CPSkins::Gallery::Gallery&action=upgrade&workinginstall=CPSkins::Gallery::Gallery.0.yaml
03:09
The folder is already deleted
03:24
so why do you spam with all those security notices.
03:37
OK Nevermind
04:42
I guess we get this on the Blog so that other people will be warned hosting with Imhosted as we need the stuff, especially as you don't care about the sites already running there since years - you simply disable functionality without further notice and this is poising any business
08:34
e you've got it
08:57
So here you 've hgot it even your fantastico cpanel TYPO3 isn't working anymore
09:00
ahahahah
09:01
Warning: ini_restore() has been disabled for security reasons in /home2/.../public_html/1234567890/t3lib/class.t3lib_db.php on line 897 Warning: ini_restore() has been disabled for security reasons in /home2/.../public_html/1234567890/t3lib/class.t3lib_db.php on line 898
09:46
Warning: ini_restore() has been disabled for security reasons in /home2/.../public_html/1234567890/t3lib/class.t3lib_db.php on line 897 Warning: ini_restore() has been disabled for security reasons in /home2/.../public_html/1234567890/t3lib/class.t3lib_db.php on line 898
10:15
Warning: ini_restore() has been disabled for security reasons in /home2/.../public_html/1234567890/t3lib/class.t3lib_db.php on line 897 Warning: ini_restore() has been disabled for security reasons in /home2/.../public_html/1234567890/t3lib/class.t3lib_db.php on line 898
10:41
ALL ERROR MESSAGES ARE COMING FROM A CLEAN INSTALL TYPO3 ON YOUR TITAN SEVER
11:31
I will put screenshots on my blog and for sure lots of people will make a big way around imhosted because of that I am sorry about this but it is unfair not to tell customers that yu disabled the functionalities
12:28
You disabled even the possibility to createPages in the Backend - really stupid
12:31
sorry
12:44
OK lets do this
13:25
I will write a report when I am back in about 1 hour and then yo.....comu can check on apapaococ
13:40
apapococ.....com
13:52
our servage and imhosted blog
14:13
It was really a waste of time those 5 dyas now
14:25
better should have invested in playing with my kids
14:39
and not in loosing money with unqualified hosters.
2008/9/23 Andreas Becker
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Andreas Becker an support
Details anzeigen 16:17 (Vor 17 Stunden)
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No ImageMagick installation available
It seems that there is no adequate ImageMagick installation available at the checked locations (/usr/X11R6/bin/, /usr/bin/, /usr/local/bin/)
An 'adequate' installation for requires 'convert', 'combine'/'composite' and 'identify' to be available
16:41
Warning: mkdir() [function.mkdir]: File exists in /home2/.../public_html/1/t3abc/t3lib/class.t3lib_div.php on line 2522
Warning: exec() has been disabled for security reasons in /home2/.../public_html/1/t3abc/typo3/sysext/install/mod/class.tx_install.php on line 1927
Warning: exec() has been disabled for security reasons in /home2/.../public_html/1/t3abc/typo3/sysext/install/mod/class.tx_install.php on line 1927
Warning: exec() has been disabled for security reasons in /home2/.../public_html/1/t3abc/typo3/sysext/install/mod/class.tx_install.php on line 1927
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Andreas Becker an support
Details anzeigen 19:31 (Vor 14 Stunden)
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Can you please get TYPO3 working again on Imhosted including ImageMagick or GraphicsMagick
Our site is still not showing the pictures
As we ran only TYPO3 site Imhosted is USELESS if we can't use Images!!
As our site ran 4 years already on Imhosted and your stupid technicians just deactivated the ImageProcessing functionality and other functionality too it isn't fair at all - so I suggest that you pay back all the money for the rest of the hosting periode incl a fee for us to transfer all GB to a working account on a more reliable Hoster than Imhosted.
This will be the cheapest way without going to an american court where you will loose as we have never abused imhosted and this functionality was active since 1 1/2 weeks ago. Since then our sites are down!!! WHY??? And worst of all NON of our valuable customers has been informed.
Thanks
Andi
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Andreas Becker an support
Details anzeigen 19:33 (Vor 13 Stunden)
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HAVE A LOOK HERE http://....com/1234567890/index.php?id=1
You can log into the backend here
http://....com/1234567890/typo3/alt_main.php
User : test1
PW: test1
So you can see the mass you have produced
Error Messages in the Backend when you host TYPO3 with IMHOSTED.COM
Warning: ini_restore() has been disabled for security reasons in /home2/.../public_html/1234567890/t3lib/class.t3lib_db.php on line 897 Warning: ini_restore() has been disabled for security reasons in /home2/.../public_html/1234567890/t3lib/class.t3lib_db.php on line 898
Warning: ini_restore() has been disabled for security reasons in /home2/.../public_html/1234567890/t3lib/class.t3lib_db.php on line 897 Warning: ini_restore() has been disabled for security reasons in /home2/.../public_html/1234567890/t3lib/class.t3lib_db.php on line 898
You will see here 2 nice screen shot s of all errors from Backend.
If you don't see them than IMAGEMAGICK still can't be called as IMHOSTED.COM has disabled lots of stuff on their servers so also exec() which is needed that TYPO3 can call IMAGEMAGICK
The Pcitures appear on the right site here >>>>>>> if Image Magick is working
The Salad Bowl and the Logos are already in the demo template and they don't need to be processed anymore so that is why they show up!
But please have a look to the error messages on top they simply tell you that something is not working as IMHOSTED.COM has disabled it!!!
29:48
GET even your CPANEL Fantastico Demo TYPO3 isn't working!!!
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Andreas Becker an support
Details anzeigen 19:41 (Vor 13 Stunden)
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2 Anhänge — Alle Anhänge herunterladen Alle Bilder anzeigen
IMHOSTEDTYPO3-1.JPG
149 K Anzeigen Download
IMHOSTEDTYPO3-2.JPG
81 K Anzeigen Download
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support@imhosted.com an mail@mail
Details anzeigen 21:37 (Vor 11 Stunden)
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Hello,
We are working on the issue and will update you soon.
Feel free to get back to us for any further assistance and query.
=========================
Regards,
William
Technical Support
---------
Rate ticket response: http://esupport24.com/qa/rate.php?id=1779356&t=40
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support@imhosted.com an mail@mail
Details anzeigen 23:28 (Vor 10 Stunden)
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Hello,
Thank you for your email.
We are extremely sorry for the inconvenience occurred. I could see that you were facing many issues after
your account was transfered from " nuclear.dnsprotect.com " to " titan.dnsprotect.com ".
The error on your sites were due to some of the disabled functoins on the server ( such as exec (), ini_restore(), etc. ).
We cannot enable these functions on the server as it can cause a server wide security issue.
In order to fix your issue, we have recomplied php ( customized php ) for your domain. Also we have removed the disabled functions
and your domain is not showing any error.
The Typo3 will now work fine, and also there should be no issues with Image Magic ( as we have removed the disabled functions for your domain ).
You can see your customized php.ini file at the following location :
/home2/.../php5/lib/php.ini
You can make changes to this file as per your requirement for your sites.
I again apologize for the inconvenience you have faced with this issue so far.
Please feel free to get back to us if you need any further assistance.
______________________________________________
Best Regards
Robert K
Technical Support
---------
Rate ticket response: http://esupport24.com/qa/rate.php?id=1779356&t=15
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Andreas Becker an support
Details anzeigen 00:23 (Vor 9 Stunden)
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If you are thingking when you type in
http://....com and then T3Pack is showing up so be informed that we have already redirected our ....com site to another hoster! So what you are seeing here is NOT imhosted.com
check http://our_customer-_.com as this is our demonstration site which worked fine for 1 1 /2 years without any changes and no it is even no more showing up. This site is still on your server and should work
http://....com/1234567890/
also this site - which we made today with fantastico still shows n o pictures!!!
as you can see - the pictures I attached to your mail last time should appear on the right - Those ror Pictures but they are not showing up!
Andi
2008/9/23
Hello,
- Zitierten Text anzeigen -
--
Thanks a lot! Greetings from ICT Innovation Paradise Andi Blog:
http://andibecker.....com Map: http://maps.....com Album:
http://pics.....com Videos: http://video.....com Projects:
http://www.t3log.info T3Pack - TYPO3 Development, TEAM 3 - Eternal
Project Management ... Co. Ltd. - The future is within us! POWER4 -
The empowering people!
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support@imhosted.com an mail@mail
Details anzeigen 00:38 (Vor 8 Stunden)
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Hello,
Thank you for your email.
We are ecclating the ticket to our Level 2 support team . They will look into this issue and update you.
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Andreas Becker an support
Details anzeigen 08:09 (Vor 1 Stunde)
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Bilder werden nicht angezeigt.
Bilder unten anzeigen - Bilder von mail@mail@web.de immer anzeigen.
We have still the same error and the site is now not working for over 1 WEEK and alwys you say you are going to fix it.
http://....com/1234567890/
This site is still not showing PICTURES as Image Magick or Graphis Magick still don't seem to work
Question
Maximum upload filesize too small?
upload_max_filesize=2M
By default TYPO3 supports uploading, copying and moving files of sizes up to 10MB (You can alter the TYPO3 defaults by the config option TYPO3_CONF_VARS[BE][maxFileSize]).
Your current value is below this, so at this point, PHP sets the limits for uploaded filesizes and not TYPO3.
Notice: The limits for filesizes attached to database records are set in the tables.php configuration files ($TCA) for each group/file field. You may override these values in localconf.php or by page TSconfig settings.
Memory limit
memory_limit=64M
WHY is this AGAIN 2M even we already set post and upload to 10M and it was working
and WHY is it again 64M while we have already configured it days ago to 128M
WHO the hell of your team is messing all this up here IT IS INCREDIBLE!!!
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@our_customer-_-com.....com and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.
Apache/2.2.9 (Unix) mod_ssl/2.2.9 OpenSSL/0.9.8b mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 PHP/5.2.6 Server at our_customer-_.com Port 80
We have still the ERROR
Please refrain from posting multiple tickets for the same issue.
DO YOUR JOB SUCCESSFULLY AND NOBODY WILL CONTACT YOU ANYMORE. BUT IF EVEN YOUR 24/7 SUPPORT ISN'T ANSWERING, THE SKYPE SUPPORT IS OFFLINE LIKE THE ICQ SUPPORT - SO WHAT? WE CONTACT IN THE HOPE TO GET SUPPORT SINCE 1 WEEK ALREADY AND EVERYDAY WE START OUR WORK HERE GMT+7 WE SEE THAT THINGS AT IMHOSTED GOT WORSE!!!!
WE CAN'T WORK AS THE SITE IS DOWN
WE WILL POST THE COMPLETE CONVERSATION OF THIS ISSUE SINCE ONE WEEK ON THE INTERNET IN OUR BLOG SO PEOPLE GET WARNED ABOUT IMHOSTED SUPPORT!
DON'T FILL US UP WITH STANDARD REPLIES WE WANNA SEE RESULTS ONLY AND REAL SUPPORT AND NOT WEBSITE-ERRORS EVERY MORNING!
Subject: CNAME - [Other : Titan]
Your unique ticket number: [GJM-39288-445].
This is an automated response to advise that your query is now being processed and will be answered shortly. Rest assured we will do our best to respond to your query promptly.
If you choose to reply by email, please leave the email subject unedited.
Useful Links:
Support Center: http://support.imhosted.com/
Help Desk (Open/Track Tickets): https://support.imhosted.com/helpdesk/
Network Status/Announcements: http://support.imhosted.com/netstatus/
KBase/FaQ: http://support.imhosted.com/kb/
Do you have an issue that's not resolved? Call us! Phones open from 9am-5pm CST Mon-Fri.
To ensure speedy replies, please ensure you have a ticket open so we can reference it.
Phone Support: (877) 322-7003
ImHosted.Com Customer Care
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Andreas Becker an support
Details anzeigen 13:53 (Vor 19 Stunden)
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HI the CNAMES are still not running!!!
2008/9/23
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--
Thanks a lot! Greetings from ICT Innovation Paradise Andi Blog:
http://andibecker.....com Map: http://maps.....com Album:
http://pics.....com Videos: http://video.....com Projects:
http://www.t3log.info T3Pack - TYPO3 Development, TEAM 3 - Eternal
Project Management ... Co. Ltd. - The future is within us! POWER4 -
The empowering people!
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support@imhosted.com an mail@mail
Details anzeigen 15:05 (Vor 18 Stunden)
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Hello,
We have set the CNAME for the following as ghs.google.com.
1.mail
2.calendar
3.docs
4.sites.
5.start
Please verify the same at your end.
Feel free to write in for further queries.
-----------------------------------------
Jase P
Technical Team
---------
Rate ticket response: http://esupport24.com/qa/rate.php?id=1779356&t=23
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Andreas Becker an support
Details anzeigen 15:15 (Vor 18 Stunden)
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All links a working but not "mail"
http:// .....com/ (custom)
To enable your custom URLs, you must create CNAME records with your domain host.
Sign in to your domain hosting service.
Navigate to your DNS Management page. The location and name of this page will vary by host, but can generally be found in Domain Management or Advanced Settings.
Find the CNAME settings and enter the following as the CNAME value or alias:
Set the CNAME destination to the following address:
ghs.google.com
Save changes with your domain host and click "I've completed these steps" below.
When finished, click on "I've completed these steps" to have Google check your CNAME record.
could you please check again
I am receiving the green CPanel site
Great Success !
Apache is working on your cPanel® and WHM™ Server
If you can see this page, then the people who manage this server have installed cPanel and WebHost Manager (WHM) which use the Apache Web server software and the Apache Interface to OpenSSL (mod_ssl) successfully. They now have to add content to this directory and replace this placeholder page, or else point the server at their real content.
ATTENTION!
If you are seeing this page instead of the site you expected, please contact the administrator of the site involved. (Try sending an email to
About cPanel:
cPanel is a leading provider of software for the webhosting industry. If you would like to learn more about cPanel please visit our website at www.cpanel.net. Please be advised that cPanel Inc. is not a web hosting company, and as such has no control over content found elsewhere on this site.
About Apache HTTP Server:
The Apache HTTP Server is an open source web server which powers many of the worlds web sites. The Apache HTTP server is part of the Apache Group's many influential projects. Their efforts have helped shape much the world wide web, and they continue to be a dominating force in the web hosting industry.
Andi
2008/9/23
Hello,
- Zitierten Text anzeigen -
--
Thanks a lot! Greetings from ICT Innovation Paradise Andi Blog:
http://andibecker.....com Map: http://maps.....com Album:
http://pics.....com Videos: http://video.....com Projects:
http://www.t3log.info T3Pack - TYPO3 Development, TEAM 3 - Eternal
Project Management ... Co. Ltd. - The future is within us! POWER4 -
The empowering people!
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support@imhosted.com an mail@mail
Details anzeigen 15:44 (Vor 17 Stunden)
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Hello,
Please check now, we've done the required modifications.
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Andreas Becker an support
Details anzeigen 15:48 (Vor 17 Stunden)
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Hmm
I cleared browser and checked in another browser but still get the cpanel apache green screen
Great Success !
Apache is working on your cPanel® and WHM™ Server
2008/9/23
Hello,
- Zitierten Text anzeigen -
--
Thanks a lot! Greetings from ICT Innovation Paradise Andi Blog:
http://andibecker.....com Map: http://maps.....com Album:
http://pics.....com Videos: http://video.....com Projects:
http://www.t3log.info T3Pack - TYPO3 Development, TEAM 3 - Eternal
Project Management ... Co. Ltd. - The future is within us! POWER4 -
The empowering people!
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Andreas Becker an support
Details anzeigen 16:15 (Vor 17 Stunden)
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... 1:54 PM
The problem is we need to change all ur employeses to the google system but then they can't access the sites when the CNAMe is n't running
59:54
So the problem is TYPO3 is NOMORE running on IMHOSTED
00:03
you should inform your customers earlier
00:05
Possibly these functions are disabled due to security risks and most likely the list would include a function like exec() which is use by TYPO3 to access ImageMagick.
00:25
Image Magick gets called thru exec()
00:41
like it was called since I am hosting with Imhosted years ago
01:03
and then suddenly you disabled all those functionality and now all our sites are worthless
01:37
disable_functions=exec,passthru,proc_open,proc_close,proc_get_status,proc_terminate,shell_exec,myshellexec,system,shell,system_exec,posix_getpwuid,posix_getgrgid,posix_kill,ssh2_exec,pcntl_exec,ini_restore
02:02
You disabled also a bunch of other parts which are needed but we haven't discovered until now
02:54
The same is this security notice from your Titan Server
02:58
USELESS
02:59
Hello ...,
In order to protect the security of your website, we recommend that you upgrade the following scripts that were installed via the "Scripts Library" in your cPanel interface:
- Gallery.0 v2.1.2
Location: at http://....com/gallery/gallery/
Latest: v2.2.4
Upgrade here: https://....com:2083/frontend/x3/addoncgi/cpaddons.html?addon=CPSkins::Gallery::Gallery&action=upgrade&workinginstall=CPSkins::Gallery::Gallery.0.yaml
03:09
The folder is already deleted
03:24
so why do you spam with all those security notices.
03:37
OK Nevermind
04:42
I guess we get this on the Blog so that other people will be warned hosting with Imhosted as we need the stuff, especially as you don't care about the sites already running there since years - you simply disable functionality without further notice and this is poising any business
08:34
e you've got it
08:57
So here you 've hgot it even your fantastico cpanel TYPO3 isn't working anymore
09:00
ahahahah
09:01
Warning: ini_restore() has been disabled for security reasons in /home2/.../public_html/1234567890/t3lib/class.t3lib_db.php on line 897 Warning: ini_restore() has been disabled for security reasons in /home2/.../public_html/1234567890/t3lib/class.t3lib_db.php on line 898
09:46
Warning: ini_restore() has been disabled for security reasons in /home2/.../public_html/1234567890/t3lib/class.t3lib_db.php on line 897 Warning: ini_restore() has been disabled for security reasons in /home2/.../public_html/1234567890/t3lib/class.t3lib_db.php on line 898
10:15
Warning: ini_restore() has been disabled for security reasons in /home2/.../public_html/1234567890/t3lib/class.t3lib_db.php on line 897 Warning: ini_restore() has been disabled for security reasons in /home2/.../public_html/1234567890/t3lib/class.t3lib_db.php on line 898
10:41
ALL ERROR MESSAGES ARE COMING FROM A CLEAN INSTALL TYPO3 ON YOUR TITAN SEVER
11:31
I will put screenshots on my blog and for sure lots of people will make a big way around imhosted because of that I am sorry about this but it is unfair not to tell customers that yu disabled the functionalities
12:28
You disabled even the possibility to createPages in the Backend - really stupid
12:31
sorry
12:44
OK lets do this
13:25
I will write a report when I am back in about 1 hour and then yo.....comu can check on apapaococ
13:40
apapococ.....com
13:52
our servage and imhosted blog
14:13
It was really a waste of time those 5 dyas now
14:25
better should have invested in playing with my kids
14:39
and not in loosing money with unqualified hosters.
2008/9/23 Andreas Becker
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Andreas Becker an support
Details anzeigen 16:17 (Vor 17 Stunden)
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No ImageMagick installation available
It seems that there is no adequate ImageMagick installation available at the checked locations (/usr/X11R6/bin/, /usr/bin/, /usr/local/bin/)
An 'adequate' installation for requires 'convert', 'combine'/'composite' and 'identify' to be available
16:41
Warning: mkdir() [function.mkdir]: File exists in /home2/.../public_html/1/t3abc/t3lib/class.t3lib_div.php on line 2522
Warning: exec() has been disabled for security reasons in /home2/.../public_html/1/t3abc/typo3/sysext/install/mod/class.tx_install.php on line 1927
Warning: exec() has been disabled for security reasons in /home2/.../public_html/1/t3abc/typo3/sysext/install/mod/class.tx_install.php on line 1927
Warning: exec() has been disabled for security reasons in /home2/.../public_html/1/t3abc/typo3/sysext/install/mod/class.tx_install.php on line 1927
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Andreas Becker an support
Details anzeigen 19:31 (Vor 14 Stunden)
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Can you please get TYPO3 working again on Imhosted including ImageMagick or GraphicsMagick
Our site is still not showing the pictures
As we ran only TYPO3 site Imhosted is USELESS if we can't use Images!!
As our site ran 4 years already on Imhosted and your stupid technicians just deactivated the ImageProcessing functionality and other functionality too it isn't fair at all - so I suggest that you pay back all the money for the rest of the hosting periode incl a fee for us to transfer all GB to a working account on a more reliable Hoster than Imhosted.
This will be the cheapest way without going to an american court where you will loose as we have never abused imhosted and this functionality was active since 1 1/2 weeks ago. Since then our sites are down!!! WHY??? And worst of all NON of our valuable customers has been informed.
Thanks
Andi
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Andreas Becker an support
Details anzeigen 19:33 (Vor 13 Stunden)
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HAVE A LOOK HERE http://....com/1234567890/index.php?id=1
You can log into the backend here
http://....com/1234567890/typo3/alt_main.php
User : test1
PW: test1
So you can see the mass you have produced
Error Messages in the Backend when you host TYPO3 with IMHOSTED.COM
Warning: ini_restore() has been disabled for security reasons in /home2/.../public_html/1234567890/t3lib/class.t3lib_db.php on line 897 Warning: ini_restore() has been disabled for security reasons in /home2/.../public_html/1234567890/t3lib/class.t3lib_db.php on line 898
Warning: ini_restore() has been disabled for security reasons in /home2/.../public_html/1234567890/t3lib/class.t3lib_db.php on line 897 Warning: ini_restore() has been disabled for security reasons in /home2/.../public_html/1234567890/t3lib/class.t3lib_db.php on line 898
You will see here 2 nice screen shot s of all errors from Backend.
If you don't see them than IMAGEMAGICK still can't be called as IMHOSTED.COM has disabled lots of stuff on their servers so also exec() which is needed that TYPO3 can call IMAGEMAGICK
The Pcitures appear on the right site here >>>>>>> if Image Magick is working
The Salad Bowl and the Logos are already in the demo template and they don't need to be processed anymore so that is why they show up!
But please have a look to the error messages on top they simply tell you that something is not working as IMHOSTED.COM has disabled it!!!
29:48
GET even your CPANEL Fantastico Demo TYPO3 isn't working!!!
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Andreas Becker an support
Details anzeigen 19:41 (Vor 13 Stunden)
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2 Anhänge — Alle Anhänge herunterladen Alle Bilder anzeigen
IMHOSTEDTYPO3-1.JPG
149 K Anzeigen Download
IMHOSTEDTYPO3-2.JPG
81 K Anzeigen Download
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support@imhosted.com an mail@mail
Details anzeigen 21:37 (Vor 11 Stunden)
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Hello,
We are working on the issue and will update you soon.
Feel free to get back to us for any further assistance and query.
=========================
Regards,
William
Technical Support
---------
Rate ticket response: http://esupport24.com/qa/rate.php?id=1779356&t=40
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support@imhosted.com an mail@mail
Details anzeigen 23:28 (Vor 10 Stunden)
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Hello,
Thank you for your email.
We are extremely sorry for the inconvenience occurred. I could see that you were facing many issues after
your account was transfered from " nuclear.dnsprotect.com " to " titan.dnsprotect.com ".
The error on your sites were due to some of the disabled functoins on the server ( such as exec (), ini_restore(), etc. ).
We cannot enable these functions on the server as it can cause a server wide security issue.
In order to fix your issue, we have recomplied php ( customized php ) for your domain. Also we have removed the disabled functions
and your domain is not showing any error.
The Typo3 will now work fine, and also there should be no issues with Image Magic ( as we have removed the disabled functions for your domain ).
You can see your customized php.ini file at the following location :
/home2/.../php5/lib/php.ini
You can make changes to this file as per your requirement for your sites.
I again apologize for the inconvenience you have faced with this issue so far.
Please feel free to get back to us if you need any further assistance.
______________________________________________
Best Regards
Robert K
Technical Support
---------
Rate ticket response: http://esupport24.com/qa/rate.php?id=1779356&t=15
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Andreas Becker an support
Details anzeigen 00:23 (Vor 9 Stunden)
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If you are thingking when you type in
http://....com and then T3Pack is showing up so be informed that we have already redirected our ....com site to another hoster! So what you are seeing here is NOT imhosted.com
check http://our_customer-_.com as this is our demonstration site which worked fine for 1 1 /2 years without any changes and no it is even no more showing up. This site is still on your server and should work
http://....com/1234567890/
also this site - which we made today with fantastico still shows n o pictures!!!
as you can see - the pictures I attached to your mail last time should appear on the right - Those ror Pictures but they are not showing up!
Andi
2008/9/23
Hello,
- Zitierten Text anzeigen -
--
Thanks a lot! Greetings from ICT Innovation Paradise Andi Blog:
http://andibecker.....com Map: http://maps.....com Album:
http://pics.....com Videos: http://video.....com Projects:
http://www.t3log.info T3Pack - TYPO3 Development, TEAM 3 - Eternal
Project Management ... Co. Ltd. - The future is within us! POWER4 -
The empowering people!
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support@imhosted.com an mail@mail
Details anzeigen 00:38 (Vor 8 Stunden)
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Hello,
Thank you for your email.
We are ecclating the ticket to our Level 2 support team . They will look into this issue and update you.
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Andreas Becker an support
Details anzeigen 08:09 (Vor 1 Stunde)
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Bilder werden nicht angezeigt.
Bilder unten anzeigen - Bilder von mail@mail@web.de immer anzeigen.
We have still the same error and the site is now not working for over 1 WEEK and alwys you say you are going to fix it.
http://....com/1234567890/
This site is still not showing PICTURES as Image Magick or Graphis Magick still don't seem to work
Question
Maximum upload filesize too small?
upload_max_filesize=2M
By default TYPO3 supports uploading, copying and moving files of sizes up to 10MB (You can alter the TYPO3 defaults by the config option TYPO3_CONF_VARS[BE][maxFileSize]).
Your current value is below this, so at this point, PHP sets the limits for uploaded filesizes and not TYPO3.
Notice: The limits for filesizes attached to database records are set in the tables.php configuration files ($TCA) for each group/file field. You may override these values in localconf.php or by page TSconfig settings.
Memory limit
memory_limit=64M
WHY is this AGAIN 2M even we already set post and upload to 10M and it was working
and WHY is it again 64M while we have already configured it days ago to 128M
WHO the hell of your team is messing all this up here IT IS INCREDIBLE!!!
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@our_customer-_-com.....com and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.
Apache/2.2.9 (Unix) mod_ssl/2.2.9 OpenSSL/0.9.8b mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 PHP/5.2.6 Server at our_customer-_.com Port 80
We have still the ERROR
Please refrain from posting multiple tickets for the same issue.
DO YOUR JOB SUCCESSFULLY AND NOBODY WILL CONTACT YOU ANYMORE. BUT IF EVEN YOUR 24/7 SUPPORT ISN'T ANSWERING, THE SKYPE SUPPORT IS OFFLINE LIKE THE ICQ SUPPORT - SO WHAT? WE CONTACT IN THE HOPE TO GET SUPPORT SINCE 1 WEEK ALREADY AND EVERYDAY WE START OUR WORK HERE GMT+7 WE SEE THAT THINGS AT IMHOSTED GOT WORSE!!!!
WE CAN'T WORK AS THE SITE IS DOWN
WE WILL POST THE COMPLETE CONVERSATION OF THIS ISSUE SINCE ONE WEEK ON THE INTERNET IN OUR BLOG SO PEOPLE GET WARNED ABOUT IMHOSTED SUPPORT!
DON'T FILL US UP WITH STANDARD REPLIES WE WANNA SEE RESULTS ONLY AND REAL SUPPORT AND NOT WEBSITE-ERRORS EVERY MORNING!
Tuesday, September 23, 2008
IMHOSTED DISABLES WEB FUNCTIONALITIES
Have you ever thought it could not come worse? Yeah - Oh then go to IMHOSTED.COM.
Since 5 days they are trying to move an Account to a modern PHP5 MYSQL5 (Titan) Server and still we are missing lots of files.
But thats not all TYPO3 isn't anymore working with IMHOSTED.COM. They still advertise it but they are simply don't tell you the truth. They have disabled so much
functionality in their PHP Apache surrounding that Applications which need i.e. exec () won't run anymore. TYPO3 is calling ImageMagick thru exec ()
But even more here the list we discovered until now:
disable_functions =exec,passthru,proc_open,proc_close,proc_get_status,proc_terminate,shell_exec,myshellexec,system,shell,system_exec,posix_getpwuid,posix_getgrgid,posix_kill,ssh2_exec,pcntl_exec,ini_restore
Here some of the warnings you might receive: (in the example we used a clean fantastico Install from Imhosted.com!) Even this isn't working at all!
Warning: ini_restore () has been disabled for security reasons in
/home2/user/public_html/1234567890/t3lib/class.t3lib_db.php on line 897
Warning: ini_restore () has been disabled for security reasons in
/home2/user/public_html/1234567890/t3lib/class.t3lib_db.php on line 898
It seems that there is no adequate ImageMagick installation available at the checked locations (/usr/X11R6/bin/, /usr/bin/, /usr/local/bin/)
An 'adequate' installation for requires 'convert', 'combine'/'composite' and 'identify' to be available
Warning: exec () has been disabled for security reasons in
/home2/user/public_html/1/t3abc/typo3/sysext/install/mod/class.tx_install.php on line 1927
Possibly these functions are disabled due to security risks and most likely the list would include a function like exec() which is use by TYPO3 to access ImageMagick.
As you can see on this List simply forget to run a high quality CMS Site at IMHOSTED.COM or one of their connected Hosting places
Try to look for a better hoster who qualifies for you to host your high quality websites!
Since 5 days they are trying to move an Account to a modern PHP5 MYSQL5 (Titan) Server and still we are missing lots of files.
But thats not all TYPO3 isn't anymore working with IMHOSTED.COM. They still advertise it but they are simply don't tell you the truth. They have disabled so much
functionality in their PHP Apache surrounding that Applications which need i.e. exec () won't run anymore. TYPO3 is calling ImageMagick thru exec ()
But even more here the list we discovered until now:
disable_functions =exec,passthru,proc_open,proc_close,proc_get_status,proc_terminate,shell_exec,myshellexec,system,shell,system_exec,posix_getpwuid,posix_getgrgid,posix_kill,ssh2_exec,pcntl_exec,ini_restore
Here some of the warnings you might receive: (in the example we used a clean fantastico Install from Imhosted.com!) Even this isn't working at all!
Warning: ini_restore () has been disabled for security reasons in
/home2/user/public_html/1234567890/t3lib/class.t3lib_db.php on line 897
Warning: ini_restore () has been disabled for security reasons in
/home2/user/public_html/1234567890/t3lib/class.t3lib_db.php on line 898
It seems that there is no adequate ImageMagick installation available at the checked locations (/usr/X11R6/bin/, /usr/bin/, /usr/local/bin/)
An 'adequate' installation for requires 'convert', 'combine'/'composite' and 'identify' to be available
Warning: exec () has been disabled for security reasons in
/home2/user/public_html/1/t3abc/typo3/sysext/install/mod/class.tx_install.php on line 1927
Possibly these functions are disabled due to security risks and most likely the list would include a function like exec() which is use by TYPO3 to access ImageMagick.
As you can see on this List simply forget to run a high quality CMS Site at IMHOSTED.COM or one of their connected Hosting places
Try to look for a better hoster who qualifies for you to host your high quality websites!
IMHOSTED BLOCKING exec() and others DAY 7
Hello ,
Sorry for the confusion.
All your files and folders have been restored back.
The following URLs are working fine.
http://....com/skype/
http://lisa.....com/
http://www.our_CUSTOMER.com/
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Andreas Becker an supervisor
Details anzeigen 23. Sep. (Vor 1 Tag)
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Thanks a lot! Unfortunately there are still files missing and the folders are still showing "no records found" in cpanel
Here the List of folders where still the files are missing: all paths starting from /home2/...
/123/Backup/icover
/123/Documents
/123/iMusic
/123/iVideo/2002 ...-Diverses/2002_01_01 Lisa Diverses Silverster Klostermuehle-Luho Chor
in
/123/iVideo/ lots of subfolders don't hold anything but we did not have empty folders there! and lots of our videos are still missing!
/BACKUPS/BAND-IN-A-BOX
/BACKUPS/eBOOKS/open-eBOOKS
/BACKUPS/eBOOKS/buy-eBOOKS/RECHNUNGEN
/BACKUPS/eBOOKS/buy-eBOOKS/LINUX
/BACKUPS/VISTA-LAP
/BACKUPS/WEB/SQL
Then on the site
http://www.our_customer.com/
you can sill see those exec() errors and no pictures show up.
WHERE is Graphics Magick
and WHERE is image Magick
Warning: exec() has been disabled for security reasons in /home2/.../public_html/1/t3abc/t3lib/class.t3lib_stdgraphic.php on line 2532
as you can see here the pictures are not showing up because of this exec() problem!!!!
No Graphics - we don't know why this error is showing up as the site hasn't been changed for wbout 1 1/2 year and worked perfectly before with lots of images and absolutly no error - especially no exec() error!
Why does this now appear
Where does it come from
What actually have you changed in the settings i.e. php??? what was there before
We weren't able to discover why this happens as we tries the site on another host and it is showing up perfectly, so it is 100% a server problem - or a problem of your server settings as it was the same with the php.ini problem max mem. You changed it without notice to customers and lots of TYPO3 sites were down as you set the default to 16MB and TYPO3 needs at least 64 to run good in Version 4.2.1
I need the paths to the Graphic Programs and also an exact report about what else has been changed!
Thanks
Andi
Sorry for the confusion.
All your files and folders have been restored back.
The following URLs are working fine.
http://....com/skype/
http://lisa.....com/
http://www.our_CUSTOMER.com/
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Andreas Becker an supervisor
Details anzeigen 23. Sep. (Vor 1 Tag)
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Thanks a lot! Unfortunately there are still files missing and the folders are still showing "no records found" in cpanel
Here the List of folders where still the files are missing: all paths starting from /home2/...
/123/Backup/icover
/123/Documents
/123/iMusic
/123/iVideo/2002 ...-Diverses/2002_01_01 Lisa Diverses Silverster Klostermuehle-Luho Chor
in
/123/iVideo/ lots of subfolders don't hold anything but we did not have empty folders there! and lots of our videos are still missing!
/BACKUPS/BAND-IN-A-BOX
/BACKUPS/eBOOKS/open-eBOOKS
/BACKUPS/eBOOKS/buy-eBOOKS/RECHNUNGEN
/BACKUPS/eBOOKS/buy-eBOOKS/LINUX
/BACKUPS/VISTA-LAP
/BACKUPS/WEB/SQL
Then on the site
http://www.our_customer.com/
you can sill see those exec() errors and no pictures show up.
WHERE is Graphics Magick
and WHERE is image Magick
Warning: exec() has been disabled for security reasons in /home2/.../public_html/1/t3abc/t3lib/class.t3lib_stdgraphic.php on line 2532
as you can see here the pictures are not showing up because of this exec() problem!!!!
No Graphics - we don't know why this error is showing up as the site hasn't been changed for wbout 1 1/2 year and worked perfectly before with lots of images and absolutly no error - especially no exec() error!
Why does this now appear
Where does it come from
What actually have you changed in the settings i.e. php??? what was there before
We weren't able to discover why this happens as we tries the site on another host and it is showing up perfectly, so it is 100% a server problem - or a problem of your server settings as it was the same with the php.ini problem max mem. You changed it without notice to customers and lots of TYPO3 sites were down as you set the default to 16MB and TYPO3 needs at least 64 to run good in Version 4.2.1
I need the paths to the Graphic Programs and also an exact report about what else has been changed!
Thanks
Andi
Monday, September 22, 2008
IMHOSTED BLOCKING exec() and others DAY 6
Hello,
We have fixed the issue. Your sites are working fine now. Please check this from your end.
Feel free to get back to us for any further assistance and query.
=========================
Regards,
William
Technical Support
---------
Rate ticket response: http://esupport24.com/qa/rate.php?id=1774650&t=40
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Andreas Becker an support
Details anzeigen 21. Sep. (Vor 2 Tagen)
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Yeah working
but I still got
Warning: exec() has been disabled for security reasons in /home2/.../public_html/1/t3abc/t3lib/class.t3lib_stdgraphic.php on line 2532
Warning: exec() has been disabled for security reasons in /home2/.../public_html/1/t3abc/t3lib/class.t3lib_stdgraphic.php on line 2532
Warning: exec() has been disabled for security reasons in /home2/.../public_html/1/t3abc/typo3/sysext/cms/tslib/class.tslib_fe.php on line 3640
this wasn't there before
and we could not figure out why as the our_customer sites were never changed since 2 years and worked perfectly .
Also they still show no images??? Why - does this account has no image Magick or Graphics Magick or have you changed the Paths to it - so i would need to know what are all those new paths also for all other necessary programs to get TYPO3 runinning again smoothly.
This was our best site beside our UNESCOBangkok site.
2008/9/21
- Zitierten Text anzeigen -
--
Thanks a lot! Greetings from ICT Innovation Paradise Andi Blog:
http://andibecker.lisandi.com Map: http://maps.lisandi.com Album:
http://pics.lisandi.com Videos: http://video.lisandi.com Projects:
http://www.t3log.info T3Pack - TYPO3 Development, TEAM 3 - Eternal
Project Management LisAndi Co. Ltd. - The future is within us! POWER4 -
The empowering people!
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Weiterleiten
Andreas Becker an support
Details anzeigen 21. Sep. (Vor 2 Tagen)
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CPanel is still showing no MySQL5 and no Apache 2
Apache version 1.3.41 (Unix)
PHP version 5.2.6
MySQL version 4.1.22-standard-log
2008/9/21 Andreas Becker
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Andreas Becker an support
Details anzeigen 21. Sep. (Vor 2 Tagen)
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Still missing are our MOST IMPORTANT FILES
Folder
home2/.../123 - it contains all Pictures from over 5 years about nearly 20 GB
home2/.../BACKUP Contains all our BandinaBox Backups we have Made and lots of other Backups of our productional works
Actually NON of the home2/.../FOLDERS has been restored and even BACKUP is containing no single file
THIS IS A HUGE PROBLEM
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Andreas Becker an support
Details anzeigen 21. Sep. (Vor 2 Tagen)
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Please check back to nucleus as those Images are linked on many many websites ot hosted by imhosted.
They are all in a directory BELOW Root. Folder 123 with all its subfolders about documents, videos, pictures and much more
everything is missing - about 20 GB perhaps even more we just try to figure out to be able to caculate the damage in usdollar.
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support@imhosted.com an ab.becker
Details anzeigen 22. Sep. (Vor 2 Tagen)
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Hello,
We are working on the issue and will get back to you soon.
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Andreas Becker an support
Details anzeigen 22. Sep. (Vor 2 Tagen)
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Hi we need our 18GB Pictures and the BandinaBox backups for our daily work here.
Could you please bring them back to the server. We can't work at the moment.
The complete content from BACKUPS and the complete content from
and the complete MOST important folder 123 is missing too
In there are all our pictures about 18GB and Videos from since 2002!!!
WE NEED THEM
Andi
2008/9/22
- Zitierten Text anzeigen -
--
Thanks a lot! Greetings from ICT Innovation Paradise Andi Blog:
http://andibecker.lisandi.com Map: http://maps.lisandi.com Album:
http://pics.lisandi.com Videos: http://video.lisandi.com Projects:
http://www.t3log.info T3Pack - TYPO3 Development, TEAM 3 - Eternal
Project Management LisAndi Co. Ltd. - The future is within us! POWER4 -
The empowering people!
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Weiterleiten
support@imhosted.com an ab.becker
Details anzeigen 22. Sep. (Vor 2 Tagen)
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Hello,
Please be informed that we're under the process of transferring the folder '123' of 33Gb size to your home directory (new server). It will take a maximum of 10 to 12 hours of time for the completion of the same.
-----------------------------------------
Jase P
Technical Team
---------
Rate ticket response: http://esupport24.com/qa/rate.php?id=1774650&t=23
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Andreas Becker an support
Details anzeigen 22. Sep. (Vor 2 Tagen)
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Please also don't forget the complete content of the BACKUPS folder as this is missing too
Thanks
2008/9/22
Hello,
- Zitierten Text anzeigen -
--
Thanks a lot! Greetings from ICT Innovation Paradise Andi Blog:
http://andibecker.lisandi.com Map: http://maps.lisandi.com Album:
http://pics.lisandi.com Videos: http://video.lisandi.com Projects:
http://www.t3log.info T3Pack - TYPO3 Development, TEAM 3 - Eternal
Project Management LisAndi Co. Ltd. - The future is within us! POWER4 -
The empowering people!
Antworten
Weiterleiten
support@imhosted.com an ab.becker
Details anzeigen 22. Sep. (Vor 2 Tagen)
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Hello,
Sure, we will take care of it.
We have fixed the issue. Your sites are working fine now. Please check this from your end.
Feel free to get back to us for any further assistance and query.
=========================
Regards,
William
Technical Support
---------
Rate ticket response: http://esupport24.com/qa/rate.php?id=1774650&t=40
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Weiterleiten
Andreas Becker an support
Details anzeigen 21. Sep. (Vor 2 Tagen)
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Yeah working
but I still got
Warning: exec() has been disabled for security reasons in /home2/.../public_html/1/t3abc/t3lib/class.t3lib_stdgraphic.php on line 2532
Warning: exec() has been disabled for security reasons in /home2/.../public_html/1/t3abc/t3lib/class.t3lib_stdgraphic.php on line 2532
Warning: exec() has been disabled for security reasons in /home2/.../public_html/1/t3abc/typo3/sysext/cms/tslib/class.tslib_fe.php on line 3640
this wasn't there before
and we could not figure out why as the our_customer sites were never changed since 2 years and worked perfectly .
Also they still show no images??? Why - does this account has no image Magick or Graphics Magick or have you changed the Paths to it - so i would need to know what are all those new paths also for all other necessary programs to get TYPO3 runinning again smoothly.
This was our best site beside our UNESCOBangkok site.
2008/9/21
- Zitierten Text anzeigen -
--
Thanks a lot! Greetings from ICT Innovation Paradise Andi Blog:
http://andibecker.lisandi.com Map: http://maps.lisandi.com Album:
http://pics.lisandi.com Videos: http://video.lisandi.com Projects:
http://www.t3log.info T3Pack - TYPO3 Development, TEAM 3 - Eternal
Project Management LisAndi Co. Ltd. - The future is within us! POWER4 -
The empowering people!
Antworten
Weiterleiten
Andreas Becker an support
Details anzeigen 21. Sep. (Vor 2 Tagen)
Antworten
CPanel is still showing no MySQL5 and no Apache 2
Apache version 1.3.41 (Unix)
PHP version 5.2.6
MySQL version 4.1.22-standard-log
2008/9/21 Andreas Becker
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Andreas Becker an support
Details anzeigen 21. Sep. (Vor 2 Tagen)
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Still missing are our MOST IMPORTANT FILES
Folder
home2/.../123 - it contains all Pictures from over 5 years about nearly 20 GB
home2/.../BACKUP Contains all our BandinaBox Backups we have Made and lots of other Backups of our productional works
Actually NON of the home2/.../FOLDERS has been restored and even BACKUP is containing no single file
THIS IS A HUGE PROBLEM
- Zitierten Text anzeigen -
Antworten
Weiterleiten
Andreas Becker an support
Details anzeigen 21. Sep. (Vor 2 Tagen)
Antworten
Please check back to nucleus as those Images are linked on many many websites ot hosted by imhosted.
They are all in a directory BELOW Root. Folder 123 with all its subfolders about documents, videos, pictures and much more
everything is missing - about 20 GB perhaps even more we just try to figure out to be able to caculate the damage in usdollar.
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support@imhosted.com an ab.becker
Details anzeigen 22. Sep. (Vor 2 Tagen)
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Hello,
We are working on the issue and will get back to you soon.
- Zitierten Text anzeigen -
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Andreas Becker an support
Details anzeigen 22. Sep. (Vor 2 Tagen)
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Hi we need our 18GB Pictures and the BandinaBox backups for our daily work here.
Could you please bring them back to the server. We can't work at the moment.
The complete content from BACKUPS and the complete content from
and the complete MOST important folder 123 is missing too
In there are all our pictures about 18GB and Videos from since 2002!!!
WE NEED THEM
Andi
2008/9/22
- Zitierten Text anzeigen -
--
Thanks a lot! Greetings from ICT Innovation Paradise Andi Blog:
http://andibecker.lisandi.com Map: http://maps.lisandi.com Album:
http://pics.lisandi.com Videos: http://video.lisandi.com Projects:
http://www.t3log.info T3Pack - TYPO3 Development, TEAM 3 - Eternal
Project Management LisAndi Co. Ltd. - The future is within us! POWER4 -
The empowering people!
Antworten
Weiterleiten
support@imhosted.com an ab.becker
Details anzeigen 22. Sep. (Vor 2 Tagen)
Antworten
Hello,
Please be informed that we're under the process of transferring the folder '123' of 33Gb size to your home directory (new server). It will take a maximum of 10 to 12 hours of time for the completion of the same.
-----------------------------------------
Jase P
Technical Team
---------
Rate ticket response: http://esupport24.com/qa/rate.php?id=1774650&t=23
Antworten
Weiterleiten
Andreas Becker an support
Details anzeigen 22. Sep. (Vor 2 Tagen)
Antworten
Please also don't forget the complete content of the BACKUPS folder as this is missing too
Thanks
2008/9/22
Hello,
- Zitierten Text anzeigen -
--
Thanks a lot! Greetings from ICT Innovation Paradise Andi Blog:
http://andibecker.lisandi.com Map: http://maps.lisandi.com Album:
http://pics.lisandi.com Videos: http://video.lisandi.com Projects:
http://www.t3log.info T3Pack - TYPO3 Development, TEAM 3 - Eternal
Project Management LisAndi Co. Ltd. - The future is within us! POWER4 -
The empowering people!
Antworten
Weiterleiten
support@imhosted.com an ab.becker
Details anzeigen 22. Sep. (Vor 2 Tagen)
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Hello,
Sure, we will take care of it.
Sunday, September 21, 2008
IMHOSTED BLOCKING exec() and others DAY 5
Hello,
Please note that our level2 techs are working on the issue.
They will update you soon.
Feel free to contact us if you have any further issues.
==================
Regards,
James
Technical Support
==================
---------
Rate ticket response: http://esupport24.com/qa/rate.php?id=1776719&t=17
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level2@secureguards.com an ab.becker
Details anzeigen 21. Sep. (Vor 3 Tagen)
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Hello,
Sorry for the delay in response.
Please note that no files or folders were deleted from our end. It is against our policy to remove any files without prior permission.
I could see that many files were edited or uploaded on Sep 20. It might be possible that your files were overwritten.
I will suggest you to upload files of your
http://skype.....com/
http://lisa.....com/
http://our_customer.com
as the backup has got synced with the latest content.
Let me know if you have any concerns.
______________________________________________
Best Regards,
George
Tech Support, Level2
_____________________________________________
---------
Rate ticket response: http://esupport24.com/qa/rate.php?id=1776719&t=16
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Andreas Becker an level2
Details anzeigen 21. Sep. (Vor 3 Tagen)
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lisandi.com
before nuclear now titan but 100% files from nuclear are missing
NO FILES HAVE BEEN UPLOADED ON 20sep
THOSE FILES WERE UNIQUE!!!!
Es specially our about 18GB Pictures and Videos since 2003!!!!
I wrote this before!!!! and I warned your technician about this!
WE HAVE NO BACKUP
also it took MONTHS to upload our GBts of files!
IT WAS YOUR TECHNICIAN and NONE OF US!!!!!
NO FILES HAVE BEEN UPLOADED so NO FILES COULD BE OVERWRITTEN
2008/9/21
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--
Thanks a lot! Greetings from ICT Innovation Paradise Andi Blog:
http://andibecker.lisandi.com Map: http://maps.lisandi.com Album:
http://pics.lisandi.com Videos: http://video.lisandi.com Projects:
http://www.t3log.info T3Pack - TYPO3 Development, TEAM 3 - Eternal
Project Management LisAndi Co. Ltd. - The future is within us! POWER4 -
The empowering people!
Antworten
Weiterleiten
Andreas Becker an level2
Details anzeigen 21. Sep. (Vor 3 Tagen)
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(13:19:12) 254229402 Hi Ashley we are now waiting days that you move our account like you suggested we can't work anymore
(13:19:36) 254229402 so what is actually up, we posted already tikets and replies a lot
(13:19:48) 254229402 but still it is php 4 and mysql 4
(13:20:31) 254229402 we need php5.26 and mysql 5.+ and apache 2 like shane already told us that he will move BUT WHEN??
(13:21:01) 300772025 Please let me know your domain name
(13:21:07) 254229402 we need to finish the elgg installationtill monday and this needs php5 and mysql 5
(13:21:11) 254229402 lisandi.com
(13:21:25) 254229402 new elgg version isn't working anymore with 4
(13:21:30) 254229402 needs all 5
(13:21:45) 300772025 let me check it
(13:21:56) 254229402 could you please move thwhole stuffnow while we have lunch
(13:23:58) 300772025 As you know you account size is 20 gb
(13:24:12) 254229402 yes of course i know this
(13:24:17) 254229402 it is quite small
(13:24:27) 254229402 in comparison to the others
(13:24:39) 254229402 or possible 2.5TB
(13:24:50) 254229402 it is only 20GB which need to be moved
(13:25:15) 254229402 feasable to handle during our offtime like I wrote yesterday but nothing happened
(13:25:55) 254229402 actually the 123 folder below public_html is the biggest
(13:26:10) 300772025 We're checking the contents of the account now.
(13:26:14) 254229402 it is about 18GB
(13:26:17) 300772025 we could see that
(13:26:26) 254229402 so you can move this later
(13:26:38) 254229402 as this holds all our pictures and videos
(13:26:56) 254229402 but we don't need them now and they are not linked to the sites at the moment
(13:27:12) 254229402 we need the ROOT of public_html accessible
(13:27:17) 254229402 so that we can continue
(13:27:32) 300772025 Do you have any copy right protected files in your account
(13:27:38) 254229402 You could move the 123 folder lateron i.e. in your down time
(13:27:55) 254229402 no actually our own copyright of course
(13:28:05) 300772025 ok
(13:28:08) 254229402 and the Band in the Box Backup Fiules
(13:28:12) 254229402 Files
(13:28:32) 300772025 If you have any, please remove them before we do the transfer..
(13:28:40) 254229402 they are Copyrighted as here in Thailand those copies getr destroyed fast if ye have them on our harddrives
(13:29:27) 254229402 this is simply at the moment not possible as we don't have the available space for it
(13:29:48) 254229402 all our pictures are copyrighted and its about 15GB or more I guess + those Videos
(13:30:05) 254229402 they are not accessible from the frontend by the way
(13:30:12) 300772025 Ok we'll check them..
(13:30:15) 254229402 they are private
(13:30:24) 254229402 all in the 123 folder
(13:30:37) 254229402 this is our only copy we have at the moment
(13:31:11) 254229402 It took months to upload them
2008/9/21 Andreas Becker
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Andreas Becker an level2
Details anzeigen 21. Sep. (Vor 3 Tagen)
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(13:00:30) 254229402 Good morning Ashley
(13:00:43) 254229402 Yuor Import functionality sucks
(13:00:55) 254229402 it is simply impossible to get our data base in
(13:00:57) 254229402 a fatal error or timeout occurred while processing this directive]
(13:01:16) 254229402 we tried the Backup from cpanel - cpanel is crab
(13:01:37) 254229402 we tried phpmyadmin even it allows 51.000kb it shows timeouts
(13:01:48) 254229402 we only want to impirt abou 10 - 15 MB
(13:02:07) 254229402 isn't there a very simple way like at servage
(13:02:17) 254229402 here we upload the file to the root directory
(13:02:22) 254229402 click on the file
(13:02:27) 254229402 choose the database
(13:02:32) 254229402 and it gets imported
(13:02:35) 254229402 such easy
(13:02:48) 254229402 and it is working with any size even with 200mb
(13:03:27) 254229402 firts we thought movingoour stuff from srvage to imhosted but today sucks
(13:03:34) 254229402 imhosted is totally slow
(13:04:00) 254229402 our our_customer page shows errors even we havn't done anything on this site since oevr 1 year
(13:04:13) 254229402 we can't upload our databases
(13:04:51) 254229402 permissions are wrong I gues will be the next problem as on imhosted we can't choos like at servage YOU or Webserver - in our case
(13:04:57) 254229402 ... oder nobody
(13:05:23) 254229402 Any solutions as this isn't working like this
(13:13:02) 254229402 Is somebody there?
(13:28:36) 254229402 H E L L O
(13:28:51) 254229402 I S T H E R E S O M R B O D Y 24/7
(13:28:55) 254229402 ???
(13:29:20) 254229402 we need your help as your system is blocking
(13:36:07) 254229402 HELLO???
(13:36:28) 254229402 hmm I thought you are 24/7 and better then servage
(13:36:38) 254229402 isn't actually like this hmm
(13:36:43) 254229402 nobody there
(13:38:15) 300772025 Hi, I'm sorry. I was away
(13:38:25) 300772025 let me go through the issue
(13:45:16) 254229402 The error messages are showing up not constantly on the same pafges very weired but right now all images are missing
(13:45:33) 254229402 yesterday they were still theere
(13:46:13) 300772025 before that, please provide us the domain name and cpanel login details
(13:46:23) 254229402 ...
(13:46:27) 254229402 pw
(13:46:39) 254229402 you can now also change to the new panel
(13:46:49) 254229402 as I renamed the 0 folder
(13:47:06) 300772025 you domain?
(13:47:11) 254229402 ...
(14:10:24) 254229402 any solution to this problem
(14:29:43) 254229402 http://www.our_customer.com/projects/documentation-of-projects/
(14:29:50) 254229402 still the problem and no images
(14:30:19) 254229402 This site was working for over 1 year without any problems since you started to update cpanel
(14:30:56) 254229402 we also just realised that you are still working with old mysql 4.
(14:31:00) 254229402 and not 5.
(14:31:22) 254229402 this will also cause problems as our tables created on servage are created in Mysql 5
(14:31:28) 254229402 newest version
(14:31:44) 254229402 they alswys update to the newest version as soon as it is stable
(14:32:41) 254229402 I deleted some databases in cpanel but they still show up in cpanel
(14:32:54) 254229402 ..._t0.b
lisandi_t0.ba
lisandi_t0.now
(14:33:07) 254229402 those and many more I just deleted but they still show up
(14:33:16) 254229402 something is wrong again in your cpanel
(14:35:53) 254229402 hmm its alreasdy evening and today again we could not get anything working
(14:36:02) 254229402 were is the support 24/7
(14:36:24) 254229402 this whole shit and cpanel crap costs us so much money
(14:40:05) 254229402 H E K L O
(14:40:07) 254229402 ???
(14:40:15) 254229402 IS THERE SOMEBODY???
(14:46:23) 254229402 No not working
(14:46:24) 254229402 Warning: exec() has been disabled for security reasons in /home/.../public_html/1/t3abc/t3lib/class.t3lib_stdgraphic.php on line 2532
Warning: exec() has been disabled for security reasons in /home/.../public_html/1/t3abc/t3lib/class.t3lib_stdgraphic.php on line 2532
Warning: exec() has been disabled for security reasons in /home/.../public_html/1/t3abc/t3lib/class.t3lib_stdgraphic.php on line 2532
Warning: exec() has been disabled for security reasons in /home/.../public_html/1/t3abc/typo3/sysext/cms/tslib/class.tslib_fe.php on line 3640
Warning: implode() [function.implode]: Invalid arguments passed in /home/.../public_html/1/t3abc/typo3/sysext/cms/tslib/class.tslib_fe.php on line 3642
(14:46:32) 254229402 http://www.our_customer.com/planning/strategies-and-tasks/
(14:46:39) 254229402 and still not showing pictures
(15:15:01) 254229402 H E L L O
(15:15:04) 254229402 ???
(15:15:10) 254229402 24/7 where are you
(15:37:51) 254229402 The proble is still existing
(15:51:35) 254229402 It seems that imhosted has no support anymore
(15:51:44) 254229402 have you heard about it!
(15:51:48) 254229402 no
(15:51:53) 254229402 then look to this chat here
(15:52:03) 254229402 you are simply takking to yourself hahahahaha
(15:52:09) 254229402 no support
(15:52:12) 254229402 no 24/7
(15:52:33) 254229402 your - actually our problems are still existing and not solved since over 48 hours now
(16:31:29) 254229402 I guess your ImageMagick isn't working
(16:31:41) 254229402 as now also Cpanel shows NO Icons anymore
(16:31:42) 254229402 http://www.....com:2082/frontend/x3/index.html
(16:41:32) 254229402 Your Code Editor is now loading since abou 10 Minutes
(16:41:50) 254229402 how long will it take until I can work with the editor - tomorrow??
(16:48:21) 254229402 http://www.our_customer.com/projects/joint-implementation/
(16:48:22) 254229402 Warning: exec() has been disabled for security reasons in /home/.../public_html/1/t3abc/t3lib/class.t3lib_stdgraphic.php on line 2532
Warning: exec() has been disabled for security reasons in /home/.../public_html/1/t3abc/t3lib/class.t3lib_stdgraphic.php on line 2532
Warning: exec() has been disabled for security reasons in /home/.../public_html/1/t3abc/typo3/sysext/cms/tslib/class.tslib_fe.php on line 3640
Warning: implode() [function.implode]: Invalid arguments passed in /home/.../public_html/1/t3abc/typo3/sysext/cms/tslib/class.tslib_fe.php on line 3642
(16:48:32) 254229402 still no [ictures
(19:09:21) 254229402 H E L L O
(19:09:34) 254229402 W E are waiting the wholed daz long
(19:09:45) 254229402 we can't access ssh
(19:10:33) 254229402 Your IP address is 118.173.74.222
(19:11:12) 254229402 24/7 Support is where???
(19:14:16) 254229402 Ashley where are you we are waiting since this morning for a solution already
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Andreas Becker an level2
Details anzeigen 21. Sep. (Vor 3 Tagen)
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NO CHAT ON 19th. September NO 24/7 SUPPORT AVAILABLE
CHAT FROM 18th September
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Andreas Becker an level2
Details anzeigen 21. Sep. (Vor 3 Tagen)
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YOU NEED TO LOOK ON NUCLEUS !!!!
AS ALL FILES WERE ON THE MOVE FROM NUCLEUS TO TITAN THRU YOUR TECHNICIAN
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Andreas Becker an level2
Details anzeigen 21. Sep. (Vor 3 Tagen)
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OF COURSE WE WILL ADD THIS COMPLETE INCIDENT TO EVEN MORE BLOGS
AS IMHOSTED TECHNICIANS HAVE
DELETED ALL OUR SITES
DELETED ALL OUR FILES
DELETED ALL OUR REDIRECTS
DELETED ALL OUR FOLDERS
DELETED ALL FOLDERS WITH NUMBERS!!!
IF I DON'T SEE ALL OUR FILES AND SITES AND FOLDERS BACK IN 30 MINUTES!!!
2008/9/21 Andreas Becker
- Zitierten Text ausblenden -
HOW STUPID ARE YOU
WE DON'T NEED AN IP ADDED BUT WE NEED OUR FILES AND FOLDERS BACK
2008/9/21
Hello,
I extremely for the inconvenience caused to you in this regard.
I have added the IP 118.173.74.222 in the ssh access list. You can now access ssh without any issues.
Certain configurations in the server needs to be changed immediately for security reason. I sincerely apologize for this.
I would be grateful if you kindly remove your post from the blog and I assure you that you will get excellent support from us.
Let me know if you have any concerns.
______________________________________________
Best Regards,
Joe S.
Technical Supervisor, Level2
Notice: The supervisor can only help when standard support channels fail. Ensure you always reference a ticket# number when responding.
______________________________________________
---------
Rate ticket response: http://esupport24.com/qa/rate.php?id=1775405&t=16
Please note that our level2 techs are working on the issue.
They will update you soon.
Feel free to contact us if you have any further issues.
==================
Regards,
James
Technical Support
==================
---------
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level2@secureguards.com an ab.becker
Details anzeigen 21. Sep. (Vor 3 Tagen)
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Hello,
Sorry for the delay in response.
Please note that no files or folders were deleted from our end. It is against our policy to remove any files without prior permission.
I could see that many files were edited or uploaded on Sep 20. It might be possible that your files were overwritten.
I will suggest you to upload files of your
http://skype.....com/
http://lisa.....com/
http://our_customer.com
as the backup has got synced with the latest content.
Let me know if you have any concerns.
______________________________________________
Best Regards,
George
Tech Support, Level2
_____________________________________________
---------
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Andreas Becker an level2
Details anzeigen 21. Sep. (Vor 3 Tagen)
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lisandi.com
before nuclear now titan but 100% files from nuclear are missing
NO FILES HAVE BEEN UPLOADED ON 20sep
THOSE FILES WERE UNIQUE!!!!
Es specially our about 18GB Pictures and Videos since 2003!!!!
I wrote this before!!!! and I warned your technician about this!
WE HAVE NO BACKUP
also it took MONTHS to upload our GBts of files!
IT WAS YOUR TECHNICIAN and NONE OF US!!!!!
NO FILES HAVE BEEN UPLOADED so NO FILES COULD BE OVERWRITTEN
2008/9/21
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Thanks a lot! Greetings from ICT Innovation Paradise Andi Blog:
http://andibecker.lisandi.com Map: http://maps.lisandi.com Album:
http://pics.lisandi.com Videos: http://video.lisandi.com Projects:
http://www.t3log.info T3Pack - TYPO3 Development, TEAM 3 - Eternal
Project Management LisAndi Co. Ltd. - The future is within us! POWER4 -
The empowering people!
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Andreas Becker an level2
Details anzeigen 21. Sep. (Vor 3 Tagen)
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(13:19:12) 254229402 Hi Ashley we are now waiting days that you move our account like you suggested we can't work anymore
(13:19:36) 254229402 so what is actually up, we posted already tikets and replies a lot
(13:19:48) 254229402 but still it is php 4 and mysql 4
(13:20:31) 254229402 we need php5.26 and mysql 5.+ and apache 2 like shane already told us that he will move BUT WHEN??
(13:21:01) 300772025 Please let me know your domain name
(13:21:07) 254229402 we need to finish the elgg installationtill monday and this needs php5 and mysql 5
(13:21:11) 254229402 lisandi.com
(13:21:25) 254229402 new elgg version isn't working anymore with 4
(13:21:30) 254229402 needs all 5
(13:21:45) 300772025 let me check it
(13:21:56) 254229402 could you please move thwhole stuffnow while we have lunch
(13:23:58) 300772025 As you know you account size is 20 gb
(13:24:12) 254229402 yes of course i know this
(13:24:17) 254229402 it is quite small
(13:24:27) 254229402 in comparison to the others
(13:24:39) 254229402 or possible 2.5TB
(13:24:50) 254229402 it is only 20GB which need to be moved
(13:25:15) 254229402 feasable to handle during our offtime like I wrote yesterday but nothing happened
(13:25:55) 254229402 actually the 123 folder below public_html is the biggest
(13:26:10) 300772025 We're checking the contents of the account now.
(13:26:14) 254229402 it is about 18GB
(13:26:17) 300772025 we could see that
(13:26:26) 254229402 so you can move this later
(13:26:38) 254229402 as this holds all our pictures and videos
(13:26:56) 254229402 but we don't need them now and they are not linked to the sites at the moment
(13:27:12) 254229402 we need the ROOT of public_html accessible
(13:27:17) 254229402 so that we can continue
(13:27:32) 300772025 Do you have any copy right protected files in your account
(13:27:38) 254229402 You could move the 123 folder lateron i.e. in your down time
(13:27:55) 254229402 no actually our own copyright of course
(13:28:05) 300772025 ok
(13:28:08) 254229402 and the Band in the Box Backup Fiules
(13:28:12) 254229402 Files
(13:28:32) 300772025 If you have any, please remove them before we do the transfer..
(13:28:40) 254229402 they are Copyrighted as here in Thailand those copies getr destroyed fast if ye have them on our harddrives
(13:29:27) 254229402 this is simply at the moment not possible as we don't have the available space for it
(13:29:48) 254229402 all our pictures are copyrighted and its about 15GB or more I guess + those Videos
(13:30:05) 254229402 they are not accessible from the frontend by the way
(13:30:12) 300772025 Ok we'll check them..
(13:30:15) 254229402 they are private
(13:30:24) 254229402 all in the 123 folder
(13:30:37) 254229402 this is our only copy we have at the moment
(13:31:11) 254229402 It took months to upload them
2008/9/21 Andreas Becker
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Andreas Becker an level2
Details anzeigen 21. Sep. (Vor 3 Tagen)
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(13:00:30) 254229402 Good morning Ashley
(13:00:43) 254229402 Yuor Import functionality sucks
(13:00:55) 254229402 it is simply impossible to get our data base in
(13:00:57) 254229402 a fatal error or timeout occurred while processing this directive]
(13:01:16) 254229402 we tried the Backup from cpanel - cpanel is crab
(13:01:37) 254229402 we tried phpmyadmin even it allows 51.000kb it shows timeouts
(13:01:48) 254229402 we only want to impirt abou 10 - 15 MB
(13:02:07) 254229402 isn't there a very simple way like at servage
(13:02:17) 254229402 here we upload the file to the root directory
(13:02:22) 254229402 click on the file
(13:02:27) 254229402 choose the database
(13:02:32) 254229402 and it gets imported
(13:02:35) 254229402 such easy
(13:02:48) 254229402 and it is working with any size even with 200mb
(13:03:27) 254229402 firts we thought movingoour stuff from srvage to imhosted but today sucks
(13:03:34) 254229402 imhosted is totally slow
(13:04:00) 254229402 our our_customer page shows errors even we havn't done anything on this site since oevr 1 year
(13:04:13) 254229402 we can't upload our databases
(13:04:51) 254229402 permissions are wrong I gues will be the next problem as on imhosted we can't choos like at servage YOU or Webserver - in our case
(13:04:57) 254229402 ... oder nobody
(13:05:23) 254229402 Any solutions as this isn't working like this
(13:13:02) 254229402 Is somebody there?
(13:28:36) 254229402 H E L L O
(13:28:51) 254229402 I S T H E R E S O M R B O D Y 24/7
(13:28:55) 254229402 ???
(13:29:20) 254229402 we need your help as your system is blocking
(13:36:07) 254229402 HELLO???
(13:36:28) 254229402 hmm I thought you are 24/7 and better then servage
(13:36:38) 254229402 isn't actually like this hmm
(13:36:43) 254229402 nobody there
(13:38:15) 300772025 Hi, I'm sorry. I was away
(13:38:25) 300772025 let me go through the issue
(13:45:16) 254229402 The error messages are showing up not constantly on the same pafges very weired but right now all images are missing
(13:45:33) 254229402 yesterday they were still theere
(13:46:13) 300772025 before that, please provide us the domain name and cpanel login details
(13:46:23) 254229402 ...
(13:46:27) 254229402 pw
(13:46:39) 254229402 you can now also change to the new panel
(13:46:49) 254229402 as I renamed the 0 folder
(13:47:06) 300772025 you domain?
(13:47:11) 254229402 ...
(14:10:24) 254229402 any solution to this problem
(14:29:43) 254229402 http://www.our_customer.com/projects/documentation-of-projects/
(14:29:50) 254229402 still the problem and no images
(14:30:19) 254229402 This site was working for over 1 year without any problems since you started to update cpanel
(14:30:56) 254229402 we also just realised that you are still working with old mysql 4.
(14:31:00) 254229402 and not 5.
(14:31:22) 254229402 this will also cause problems as our tables created on servage are created in Mysql 5
(14:31:28) 254229402 newest version
(14:31:44) 254229402 they alswys update to the newest version as soon as it is stable
(14:32:41) 254229402 I deleted some databases in cpanel but they still show up in cpanel
(14:32:54) 254229402 ..._t0.b
lisandi_t0.ba
lisandi_t0.now
(14:33:07) 254229402 those and many more I just deleted but they still show up
(14:33:16) 254229402 something is wrong again in your cpanel
(14:35:53) 254229402 hmm its alreasdy evening and today again we could not get anything working
(14:36:02) 254229402 were is the support 24/7
(14:36:24) 254229402 this whole shit and cpanel crap costs us so much money
(14:40:05) 254229402 H E K L O
(14:40:07) 254229402 ???
(14:40:15) 254229402 IS THERE SOMEBODY???
(14:46:23) 254229402 No not working
(14:46:24) 254229402 Warning: exec() has been disabled for security reasons in /home/.../public_html/1/t3abc/t3lib/class.t3lib_stdgraphic.php on line 2532
Warning: exec() has been disabled for security reasons in /home/.../public_html/1/t3abc/t3lib/class.t3lib_stdgraphic.php on line 2532
Warning: exec() has been disabled for security reasons in /home/.../public_html/1/t3abc/t3lib/class.t3lib_stdgraphic.php on line 2532
Warning: exec() has been disabled for security reasons in /home/.../public_html/1/t3abc/typo3/sysext/cms/tslib/class.tslib_fe.php on line 3640
Warning: implode() [function.implode]: Invalid arguments passed in /home/.../public_html/1/t3abc/typo3/sysext/cms/tslib/class.tslib_fe.php on line 3642
(14:46:32) 254229402 http://www.our_customer.com/planning/strategies-and-tasks/
(14:46:39) 254229402 and still not showing pictures
(15:15:01) 254229402 H E L L O
(15:15:04) 254229402 ???
(15:15:10) 254229402 24/7 where are you
(15:37:51) 254229402 The proble is still existing
(15:51:35) 254229402 It seems that imhosted has no support anymore
(15:51:44) 254229402 have you heard about it!
(15:51:48) 254229402 no
(15:51:53) 254229402 then look to this chat here
(15:52:03) 254229402 you are simply takking to yourself hahahahaha
(15:52:09) 254229402 no support
(15:52:12) 254229402 no 24/7
(15:52:33) 254229402 your - actually our problems are still existing and not solved since over 48 hours now
(16:31:29) 254229402 I guess your ImageMagick isn't working
(16:31:41) 254229402 as now also Cpanel shows NO Icons anymore
(16:31:42) 254229402 http://www.....com:2082/frontend/x3/index.html
(16:41:32) 254229402 Your Code Editor is now loading since abou 10 Minutes
(16:41:50) 254229402 how long will it take until I can work with the editor - tomorrow??
(16:48:21) 254229402 http://www.our_customer.com/projects/joint-implementation/
(16:48:22) 254229402 Warning: exec() has been disabled for security reasons in /home/.../public_html/1/t3abc/t3lib/class.t3lib_stdgraphic.php on line 2532
Warning: exec() has been disabled for security reasons in /home/.../public_html/1/t3abc/t3lib/class.t3lib_stdgraphic.php on line 2532
Warning: exec() has been disabled for security reasons in /home/.../public_html/1/t3abc/typo3/sysext/cms/tslib/class.tslib_fe.php on line 3640
Warning: implode() [function.implode]: Invalid arguments passed in /home/.../public_html/1/t3abc/typo3/sysext/cms/tslib/class.tslib_fe.php on line 3642
(16:48:32) 254229402 still no [ictures
(19:09:21) 254229402 H E L L O
(19:09:34) 254229402 W E are waiting the wholed daz long
(19:09:45) 254229402 we can't access ssh
(19:10:33) 254229402 Your IP address is 118.173.74.222
(19:11:12) 254229402 24/7 Support is where???
(19:14:16) 254229402 Ashley where are you we are waiting since this morning for a solution already
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Andreas Becker an level2
Details anzeigen 21. Sep. (Vor 3 Tagen)
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NO CHAT ON 19th. September NO 24/7 SUPPORT AVAILABLE
CHAT FROM 18th September
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Andreas Becker an level2
Details anzeigen 21. Sep. (Vor 3 Tagen)
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YOU NEED TO LOOK ON NUCLEUS !!!!
AS ALL FILES WERE ON THE MOVE FROM NUCLEUS TO TITAN THRU YOUR TECHNICIAN
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Andreas Becker an level2
Details anzeigen 21. Sep. (Vor 3 Tagen)
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OF COURSE WE WILL ADD THIS COMPLETE INCIDENT TO EVEN MORE BLOGS
AS IMHOSTED TECHNICIANS HAVE
DELETED ALL OUR SITES
DELETED ALL OUR FILES
DELETED ALL OUR REDIRECTS
DELETED ALL OUR FOLDERS
DELETED ALL FOLDERS WITH NUMBERS!!!
IF I DON'T SEE ALL OUR FILES AND SITES AND FOLDERS BACK IN 30 MINUTES!!!
2008/9/21 Andreas Becker
- Zitierten Text ausblenden -
HOW STUPID ARE YOU
WE DON'T NEED AN IP ADDED BUT WE NEED OUR FILES AND FOLDERS BACK
2008/9/21
Hello,
I extremely for the inconvenience caused to you in this regard.
I have added the IP 118.173.74.222 in the ssh access list. You can now access ssh without any issues.
Certain configurations in the server needs to be changed immediately for security reason. I sincerely apologize for this.
I would be grateful if you kindly remove your post from the blog and I assure you that you will get excellent support from us.
Let me know if you have any concerns.
______________________________________________
Best Regards,
Joe S.
Technical Supervisor, Level2
Notice: The supervisor can only help when standard support channels fail. Ensure you always reference a ticket# number when responding.
______________________________________________
---------
Rate ticket response: http://esupport24.com/qa/rate.php?id=1775405&t=16
Saturday, September 20, 2008
IMHOSTED BLOCKING exec() and others DAY 4
Hello Andi,
Thank you for your email.
Please let us know if you are ready for the account transfer. Also be informed that we can transfer your account in the off-peak hours which is around 8 hours from now.
We will get back to you before the transfer starts and after it ends.
Do get back to us in case you need any assistance in this regard.
----------------------------------------------------------------------
Best Regards,
Shane
Technical Support
Hello,
Subject: EMERGENCY!!!!! ALL FILES AND FOLDERS AND SITES MISSING - [SiteDown : Unsure]
Your unique ticket number: [AJU-56020-774].
This is an automated response to advise that your query is now being processed and will be answered shortly. Rest assured we will do our best to respond to your query promptly.
If you choose to reply by email, please leave the email subject unedited.
Useful Links:
Support Center: http://support.imhosted.com/
Help Desk (Open/Track Tickets): https://support.imhosted.com/helpdesk/
Network Status/Announcements: http://support.imhosted.com/netstatus/
KBase/FaQ: http://support.imhosted.com/kb/
Do you have an issue that's not resolved? Call us! Phones open from 9am-5pm CST Mon-Fri.
To ensure speedy replies, please ensure you have a ticket open so we can reference it.
Phone Support: (877) 322-7003
ImHosted.Com Customer Care
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Andreas Becker an support
Details anzeigen 20. Sep. (Vor 4 Tagen)
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Hi Shane
For me off peak is starting now
as I go now to bed hahaha - I am in GMT+7
So it would be good if you just please start right now and tomorrow morning I can start working again in about 8 hours time from now.
Thanks a lot
Andi
2008/9/20
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Thanks a lot!
Greetings from ICT Innovation Paradise
Andi
Blog: http://andibecker.lisandi.com
Map: http://maps.lisandi.com
Album: http://pics.lisandi.com
Videos: http://video.lisandi.com
Projects: http://www.t3log.info
T3Pack - TYPO3 Development, TEAM 3 - Eternal Project Management
LisAndi Co. Ltd. - The future is within us! POWER4 - The empowering people!
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Andreas Becker an support
Details anzeigen 20. Sep. (Vor 4 Tagen)
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Hi Shane
What is going on
we waited now 48 hours with no results from yur sites in solving th e problems your server mess has caused on nuclear
Now again we already wait another 48 hours that you move our account
Apache version 1.3.41 (Unix)
PHP version 4.4.8
MySQL version 4.1.22-standard-log
I just checked and it is still even now PHP 4!!!!
How can!!!
we had PHP 5 before already since about 1 year
You asked me to send you mine OK and I send it already many times and nobody is moving the account. As you probably can suggest this is harming our business.
I told already Ashley that we want to move back our sites from Servage because of there not responding support. If now imhosted is doing the same thing we will suggest all our customers to move from imhosted to servage as one BIG plus at servage is there panel - here lots of stuff can be don even creating of shortcuts which can't be done at imhosted.
So please let us know in the next 2 hours where you are going as we need to WORK and not to wait until imhosted moves our account to a modern state of the art server with PHP 5.2.6., MYSQL 5.**, Apache 2.**, GraphicMagick/Imagemagick, ...
Andi
2008/9/20 Andreas Becker
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Andreas Becker an support
Details anzeigen 20. Sep. (Vor 3 Tagen)
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Hi
I see that we have now PHP 5.2.6
but still MySQl 4
and Apache 2
also ALL OUR subdomains from Lisandi.com have lost their redirects
could you please repair this as it took us yesterday the whole day to
get all our lisandi subdomains connected to our TV channels. We have a
whole bunch of subdomains and customes are already complaining
That is why we actually checked the site and discoverd that you messed
it up again!
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Andreas Becker an support
Details anzeigen 20. Sep. (Vor 3 Tagen)
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Yep you deleted ALL redirects
Thanks a lot - how much will you pay us to get everything back in place NOW!
Imhosted costs us a whole bunch of money
Andi
Could you now please move our account to MySQL 5 and Apache 2 like you
already said 2 days agao
Thanks
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Andreas Becker an support
Details anzeigen 20. Sep. (Vor 3 Tagen)
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PLEASE READ BELOW THE YELLOW MARKED PARTS
NEVER EVER WE ALLOWED YOU TO MOVE OUR SIDE TO A SERVER WHERE IS ONLY
ONE COMPONEND AVAILABLE
WE NEED
PHP 5.2.6+
MYSQL 5.+
APACHE 2.+
IMAGEMAGICK/GRAPHICSMAGICK
EXACTLY THIS WE ALLOWED AND THIS WAS ALSO VERIFIED BY SHANE SEE BELOW!!!
TITAN SERVER is Apache 1, MySQL4 and PHP5.2.6 - >> in other words it
qualifies NOT for the move as we already told you many times that we
need a MODERN SERVER with ALL Requirements available like stated
above.
ANdi
PLEASE SCROLL DOWN AND READ THE MAILS YOU WROTE!! Yu said you will
move it to MYSQL 5+ PHP5.2.6+ AND APACHE 2.+
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Andreas Becker an support
Details anzeigen 20. Sep. (Vor 3 Tagen)
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Server Name titan
cPanel Version 11.23.6-STABLE
cPanel Build 27225
Theme x3
Apache version 1.3.41 (Unix)
PHP version 5.2.6
MySQL version 4.1.22-standard-log
THIS IS WRONG!!!
Where is your 24/7 Support?
There is nobody online
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Andreas Becker an support
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It is not only the subdomains which are down but ALL our DOMAINS
check http://our_customer.com/
what have you done???
Andi
2008/9/20, Andreas Becker:
> Server Name titan
> cPanIel Version 11.23.6-STABLE
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Andreas Becker an support
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subdomains for ... directing to the right google space from us:
bypass 4 KB 0755
cal 4 KB 0755
docs 4 KB 0755
igoogle 4 KB 0755
mail 4 KB 0755
maps 4 KB 0755
read 4 KB 0755
video
subdomains for ... directing to our mogulus TV Channels
cocopapa 4 KB 0755
drumming 4 KB 0755
go4 4 KB 0755
hope4you 4 KB 0755
lisandi 4 KB 0755
magento 4 KB 0755
montessori 4 KB 0755
phuket 4 KB 0755
power4 4 KB 0755
spots 4 KB 0755
studio 4 KB 0755
t3pack 4 KB 0755
thaipo3 4 KB 0755
typo3
subdomains for ... directing to our picasaweb spaces
cocopapa
subdomains for ... directing to our private spaces at imhosted
anakin 4 KB 0755
andi 4 KB 0755
benjamin 4 KB 0755
eagleswings 4 KB 0755
lisa 4 KB 0755
skybird 4 KB 0755
skype 4 KB 0755
vanessa
subdomains for ... directing to our company spaces at imhosted
coltd 4 KB 0755
ee 4 KB 0755
rs 4 KB 0755
ws
domains of our sites which have actually working since over 1 year
since you started to modify the servers with the new cpanel
our_customer.com
all other our_customer.com and ourcustomer.com domains direct
to our_customer.com
Our main domain is not accessible anymore
...
all other domains aren't accessible at all!!!
We need our sites running and not crashed!!
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Andreas Becker an support
Details anzeigen 20. Sep. (Vor 3 Tagen)
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All our NUMBERED Folders are missing as They contain the actual websites!!!!
what have you done??
1
101
102
where are they?
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Andreas Becker an support
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Calling http://....com/
people can access all our folders without any problems!
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Andreas Becker an support
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All our blogspot redirects from lisandi subdomains are gone
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Andreas Becker an support
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All our ... subdomains redirecting to blogspot accounts are gone
andibecker 4 KB 0755
apapococ 4 KB 0755
papachat 4 KB 0755
phuketphuket 4 KB 0755
visitandi
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Andreas Becker an support
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CHAOS
ALL OUR DATABASES ARE UTF8-UNICODE-CI
AND YOUR NEW DATABASE HAS CHANGED EVERYTHING TO LATIN-SWEDISH-CI
AND NONE OF OUR SITE WILL BE DISPLAYED AS WE NEED UTF8 TO DISPLAY
SOUTHEAST ASIAN LANGUAGES LIKE BEFORE!!!
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Andreas Becker an support
Details anzeigen 20. Sep. (Vor 3 Tagen)
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ALL DATA BASES WHICH HAVE BEEN ALL UTF8 ARE NOW WRONG WITH LATIN
InnoDB utf8_general_ci 32.0 KiB -
225 table(s) Sum ~38,066 MyISAM latin1_swedish_ci 44.8 MiB 0 B
Check All / Uncheck All
HERE NO LATIN1_SEWDISH_CI APPEARED BEFORE, THIS WAS ALL UTF8
ALL OTHER OF OUR DATABASE HAVE THE SAME PROBLEM AND I GUESS ALSO ALL
TABLES IN THESE DATA BASES.
THIS IS CAUSED AS YU MY.INI IS MISSING THE UTF8 AND HANDSHAKE SETTINGS
- THE ONE BEFORE HAD IT!
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Andreas Becker an support
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WHERE IS YOUR 24/7 SUPPORT????
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Andreas Becker an support
Details anzeigen 20. Sep. (Vor 3 Tagen)
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As you changed most of the database settings completly to swedish we
have now strange signs in the databases.
Schön, dass euch mein Tagebuch gefällt.Und noc...
Schon recht früh hat mich heut der JRD-Shop ( als...
and so on
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Andreas Becker an support
Details anzeigen 20. Sep. (Vor 3 Tagen)
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E M E R G E N C Y
I NEED IMMEDIATE ACCESS TO THE FOLDER http://....com/skype and to the folder http://....com/lisa
Those two folders hold very important Documents which need to be available Online!!!!
Our Lawyer in Germany just called me and told me that he can't access those files!
I checked and saw that even the complete folders are missing!!
Also we need our site http://our_customer.com back which was in folder 101
the our_customer.com and all other our_customer.com domains with folders where symlinks to the folder
101/our_customer.com
These three things need to be available IMMEDIATELY!!!
Thanks Andi
Thank you for your email.
Please let us know if you are ready for the account transfer. Also be informed that we can transfer your account in the off-peak hours which is around 8 hours from now.
We will get back to you before the transfer starts and after it ends.
Do get back to us in case you need any assistance in this regard.
----------------------------------------------------------------------
Best Regards,
Shane
Technical Support
Hello,
Subject: EMERGENCY!!!!! ALL FILES AND FOLDERS AND SITES MISSING - [SiteDown : Unsure]
Your unique ticket number: [AJU-56020-774].
This is an automated response to advise that your query is now being processed and will be answered shortly. Rest assured we will do our best to respond to your query promptly.
If you choose to reply by email, please leave the email subject unedited.
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Andreas Becker an support
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Hi Shane
For me off peak is starting now
as I go now to bed hahaha - I am in GMT+7
So it would be good if you just please start right now and tomorrow morning I can start working again in about 8 hours time from now.
Thanks a lot
Andi
2008/9/20
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Thanks a lot!
Greetings from ICT Innovation Paradise
Andi
Blog: http://andibecker.lisandi.com
Map: http://maps.lisandi.com
Album: http://pics.lisandi.com
Videos: http://video.lisandi.com
Projects: http://www.t3log.info
T3Pack - TYPO3 Development, TEAM 3 - Eternal Project Management
LisAndi Co. Ltd. - The future is within us! POWER4 - The empowering people!
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Andreas Becker an support
Details anzeigen 20. Sep. (Vor 4 Tagen)
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Hi Shane
What is going on
we waited now 48 hours with no results from yur sites in solving th e problems your server mess has caused on nuclear
Now again we already wait another 48 hours that you move our account
Apache version 1.3.41 (Unix)
PHP version 4.4.8
MySQL version 4.1.22-standard-log
I just checked and it is still even now PHP 4!!!!
How can!!!
we had PHP 5 before already since about 1 year
You asked me to send you mine OK and I send it already many times and nobody is moving the account. As you probably can suggest this is harming our business.
I told already Ashley that we want to move back our sites from Servage because of there not responding support. If now imhosted is doing the same thing we will suggest all our customers to move from imhosted to servage as one BIG plus at servage is there panel - here lots of stuff can be don even creating of shortcuts which can't be done at imhosted.
So please let us know in the next 2 hours where you are going as we need to WORK and not to wait until imhosted moves our account to a modern state of the art server with PHP 5.2.6., MYSQL 5.**, Apache 2.**, GraphicMagick/Imagemagick, ...
Andi
2008/9/20 Andreas Becker
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Andreas Becker an support
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Hi
I see that we have now PHP 5.2.6
but still MySQl 4
and Apache 2
also ALL OUR subdomains from Lisandi.com have lost their redirects
could you please repair this as it took us yesterday the whole day to
get all our lisandi subdomains connected to our TV channels. We have a
whole bunch of subdomains and customes are already complaining
That is why we actually checked the site and discoverd that you messed
it up again!
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Andreas Becker an support
Details anzeigen 20. Sep. (Vor 3 Tagen)
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Yep you deleted ALL redirects
Thanks a lot - how much will you pay us to get everything back in place NOW!
Imhosted costs us a whole bunch of money
Andi
Could you now please move our account to MySQL 5 and Apache 2 like you
already said 2 days agao
Thanks
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Andreas Becker an support
Details anzeigen 20. Sep. (Vor 3 Tagen)
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PLEASE READ BELOW THE YELLOW MARKED PARTS
NEVER EVER WE ALLOWED YOU TO MOVE OUR SIDE TO A SERVER WHERE IS ONLY
ONE COMPONEND AVAILABLE
WE NEED
PHP 5.2.6+
MYSQL 5.+
APACHE 2.+
IMAGEMAGICK/GRAPHICSMAGICK
EXACTLY THIS WE ALLOWED AND THIS WAS ALSO VERIFIED BY SHANE SEE BELOW!!!
TITAN SERVER is Apache 1, MySQL4 and PHP5.2.6 - >> in other words it
qualifies NOT for the move as we already told you many times that we
need a MODERN SERVER with ALL Requirements available like stated
above.
ANdi
PLEASE SCROLL DOWN AND READ THE MAILS YOU WROTE!! Yu said you will
move it to MYSQL 5+ PHP5.2.6+ AND APACHE 2.+
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Andreas Becker an support
Details anzeigen 20. Sep. (Vor 3 Tagen)
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Server Name titan
cPanel Version 11.23.6-STABLE
cPanel Build 27225
Theme x3
Apache version 1.3.41 (Unix)
PHP version 5.2.6
MySQL version 4.1.22-standard-log
THIS IS WRONG!!!
Where is your 24/7 Support?
There is nobody online
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Andreas Becker an support
Details anzeigen 20. Sep. (Vor 3 Tagen)
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It is not only the subdomains which are down but ALL our DOMAINS
check http://our_customer.com/
what have you done???
Andi
2008/9/20, Andreas Becker
> Server Name titan
> cPanIel Version 11.23.6-STABLE
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Andreas Becker an support
Details anzeigen 20. Sep. (Vor 3 Tagen)
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subdomains for ... directing to the right google space from us:
bypass 4 KB 0755
cal 4 KB 0755
docs 4 KB 0755
igoogle 4 KB 0755
mail 4 KB 0755
maps 4 KB 0755
read 4 KB 0755
video
subdomains for ... directing to our mogulus TV Channels
cocopapa 4 KB 0755
drumming 4 KB 0755
go4 4 KB 0755
hope4you 4 KB 0755
lisandi 4 KB 0755
magento 4 KB 0755
montessori 4 KB 0755
phuket 4 KB 0755
power4 4 KB 0755
spots 4 KB 0755
studio 4 KB 0755
t3pack 4 KB 0755
thaipo3 4 KB 0755
typo3
subdomains for ... directing to our picasaweb spaces
cocopapa
subdomains for ... directing to our private spaces at imhosted
anakin 4 KB 0755
andi 4 KB 0755
benjamin 4 KB 0755
eagleswings 4 KB 0755
lisa 4 KB 0755
skybird 4 KB 0755
skype 4 KB 0755
vanessa
subdomains for ... directing to our company spaces at imhosted
coltd 4 KB 0755
ee 4 KB 0755
rs 4 KB 0755
ws
domains of our sites which have actually working since over 1 year
since you started to modify the servers with the new cpanel
our_customer.com
all other our_customer.com and ourcustomer.com domains direct
to our_customer.com
Our main domain is not accessible anymore
...
all other domains aren't accessible at all!!!
We need our sites running and not crashed!!
- Zitierten Text anzeigen -
--
- Zitierten Text anzeigen -
Antworten
Weiterleiten
Andreas Becker an support
Details anzeigen 20. Sep. (Vor 3 Tagen)
Antworten
All our NUMBERED Folders are missing as They contain the actual websites!!!!
what have you done??
1
101
102
where are they?
- Zitierten Text anzeigen -
--
- Zitierten Text anzeigen -
Antworten
Weiterleiten
Andreas Becker an support
Details anzeigen 20. Sep. (Vor 3 Tagen)
Antworten
Calling http://....com/
people can access all our folders without any problems!
- Zitierten Text anzeigen -
--
- Zitierten Text anzeigen -
Antworten
Weiterleiten
Andreas Becker an support
Details anzeigen 20. Sep. (Vor 3 Tagen)
Antworten
All our blogspot redirects from lisandi subdomains are gone
- Zitierten Text anzeigen -
--
- Zitierten Text anzeigen -
Antworten
Weiterleiten
Andreas Becker an support
Details anzeigen 20. Sep. (Vor 3 Tagen)
Antworten
All our ... subdomains redirecting to blogspot accounts are gone
andibecker 4 KB 0755
apapococ 4 KB 0755
papachat 4 KB 0755
phuketphuket 4 KB 0755
visitandi
- Zitierten Text anzeigen -
--
- Zitierten Text anzeigen -
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Weiterleiten
Andreas Becker an support
Details anzeigen 20. Sep. (Vor 3 Tagen)
Antworten
CHAOS
ALL OUR DATABASES ARE UTF8-UNICODE-CI
AND YOUR NEW DATABASE HAS CHANGED EVERYTHING TO LATIN-SWEDISH-CI
AND NONE OF OUR SITE WILL BE DISPLAYED AS WE NEED UTF8 TO DISPLAY
SOUTHEAST ASIAN LANGUAGES LIKE BEFORE!!!
- Zitierten Text anzeigen -
--
- Zitierten Text anzeigen -
Antworten
Weiterleiten
Andreas Becker an support
Details anzeigen 20. Sep. (Vor 3 Tagen)
Antworten
ALL DATA BASES WHICH HAVE BEEN ALL UTF8 ARE NOW WRONG WITH LATIN
InnoDB utf8_general_ci 32.0 KiB -
225 table(s) Sum ~38,066 MyISAM latin1_swedish_ci 44.8 MiB 0 B
Check All / Uncheck All
HERE NO LATIN1_SEWDISH_CI APPEARED BEFORE, THIS WAS ALL UTF8
ALL OTHER OF OUR DATABASE HAVE THE SAME PROBLEM AND I GUESS ALSO ALL
TABLES IN THESE DATA BASES.
THIS IS CAUSED AS YU MY.INI IS MISSING THE UTF8 AND HANDSHAKE SETTINGS
- THE ONE BEFORE HAD IT!
- Zitierten Text anzeigen -
--
- Zitierten Text anzeigen -
Antworten
Weiterleiten
Andreas Becker an support
Details anzeigen 20. Sep. (Vor 3 Tagen)
Antworten
WHERE IS YOUR 24/7 SUPPORT????
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--
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Weiterleiten
Andreas Becker an support
Details anzeigen 20. Sep. (Vor 3 Tagen)
Antworten
As you changed most of the database settings completly to swedish we
have now strange signs in the databases.
Schön, dass euch mein Tagebuch gefällt.Und noc...
Schon recht früh hat mich heut der JRD-Shop ( als...
and so on
- Zitierten Text anzeigen -
--
- Zitierten Text anzeigen -
Antworten
Weiterleiten
Andreas Becker an support
Details anzeigen 20. Sep. (Vor 3 Tagen)
Antworten
E M E R G E N C Y
I NEED IMMEDIATE ACCESS TO THE FOLDER http://....com/skype and to the folder http://....com/lisa
Those two folders hold very important Documents which need to be available Online!!!!
Our Lawyer in Germany just called me and told me that he can't access those files!
I checked and saw that even the complete folders are missing!!
Also we need our site http://our_customer.com back which was in folder 101
the our_customer.com and all other our_customer.com domains with folders where symlinks to the folder
101/our_customer.com
These three things need to be available IMMEDIATELY!!!
Thanks Andi
Friday, September 19, 2008
IMHOSTED BLOCKING exec() and others Day 3
Hello Andreas,
Thank you for your email.
Please note that we have provided ssh access to the requested IP. Please note that you have enabled ssh access from multiple IPs.
Also kindly confirm us if you still want an account transfer to a server having MySQL 5.*.
Do get back to us in case you need any assistance in this regard.
----------------------------------------------------------------------
Best Regards,
Shane
Technical Support
---------
Rate ticket response: http://esupport24.com/qa/rate.php?id=1774650&t=29
Antworten
Weiterleiten
Andreas Becker an support
Details anzeigen 19. Sep. (Vor 5 Tagen)
Antworten
Yes
I NEED MySql 5 as I already said and actually I hoped that it is already done!
ELLG the social network No 1 is running only on mysql5 same Magento shop No 1 and many other applications Mysql 4 is historic stoneage I need MySQL5
Andi
2008/9/19
- Zitierten Text anzeigen -
--
Thanks a lot!
Greetings from ICT Innovation Paradise
Andi
Blog: http://andibecker.blogspot.com
Map: http://tinyurl.com/6a4bg5
Album: http://picasaweb.google.com/cocopapa
Videos: http://tinyurl.com/5vs389
Projects: http://www/t3log.info
T3Pack - TYPO3 Development, TEAM 3 - Eternal Project Management
LisAndi Co. Ltd. - The future is within us! POWER4 - The empowering people!
Antworten
Weiterleiten
support@imhosted.com an ab.becker
Details anzeigen 19. Sep. (Vor 5 Tagen)
Antworten
Hello ,
We are looking into the issue .
We will be updating on this soon.
Feel free to write in for further queries.
==========================================
Regards,
Sam
Technical Team
---------
Rate ticket response: http://esupport24.com/qa/rate.php?id=1774650&t=39
Antworten
Weiterleiten
Andreas Becker an support
Details anzeigen 19. Sep. (Vor 4 Tagen)
Antworten
Hi
when will I be able to continue work with MySQl 5??
I need to know this as we already wasted 2 days because of the ssh and those php problems your new server configurations caused to sunisa-ranckcom
Please let me know
Andi
2008/9/19
Hello ,
- Zitierten Text anzeigen -
--
Thanks a lot!
Greetings from ICT Innovation Paradise
Andi
Blog: http://andibecker.blogspot.com
Map: http://tinyurl.com/6a4bg5
Album: http://picasaweb.google.com/cocopapa
Videos: http://tinyurl.com/5vs389
Projects: http://www/t3log.info
T3Pack - TYPO3 Development, TEAM 3 - Eternal Project Management
LisAndi Co. Ltd. - The future is within us! POWER4 - The empowering people!
Antworten
Weiterleiten
Andreas Becker an support
Details anzeigen 19. Sep. (Vor 4 Tagen)
Antworten
Hi
Have you moved the site to the MYSQL5 Server? We need to continue our work! Please let us know!
Thanks
Andi
2008/9/19 Andreas Becker
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support@imhosted.com an ab.becker
Details anzeigen 19. Sep. (Vor 4 Tagen)
Antworten
Hello,
We are working on the issue and we will update you soon.
Feel free to get back to us for any further assistance and query.
=========================
Regards,
William
Technical support
---------
Rate ticket response: http://esupport24.com/qa/rate.php?id=1774650&t=40
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support@imhosted.com an ab.becker
Details anzeigen 19. Sep. (Vor 4 Tagen)
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Weiterleiten
Andreas Becker an support
Details anzeigen 19. Sep. (Vor 4 Tagen)
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I need a time frame so I can plan my work as we need to work tomorrow and also on sunday to get things moved
Please give me a timeframe as at the moment our imhosted account don't get changed because we don't want to interfer the move to the new server.
Thanks
Andi
2008/9/19
- Zitierten Text anzeigen -
--
Thanks a lot!
Greetings from ICT Innovation Paradise
Andi
Thank you for your email.
Please note that we have provided ssh access to the requested IP. Please note that you have enabled ssh access from multiple IPs.
Also kindly confirm us if you still want an account transfer to a server having MySQL 5.*.
Do get back to us in case you need any assistance in this regard.
----------------------------------------------------------------------
Best Regards,
Shane
Technical Support
---------
Rate ticket response: http://esupport24.com/qa/rate.php?id=1774650&t=29
Antworten
Weiterleiten
Andreas Becker an support
Details anzeigen 19. Sep. (Vor 5 Tagen)
Antworten
Yes
I NEED MySql 5 as I already said and actually I hoped that it is already done!
ELLG the social network No 1 is running only on mysql5 same Magento shop No 1 and many other applications Mysql 4 is historic stoneage I need MySQL5
Andi
2008/9/19
- Zitierten Text anzeigen -
--
Thanks a lot!
Greetings from ICT Innovation Paradise
Andi
Blog: http://andibecker.blogspot.com
Map: http://tinyurl.com/6a4bg5
Album: http://picasaweb.google.com/cocopapa
Videos: http://tinyurl.com/5vs389
Projects: http://www/t3log.info
T3Pack - TYPO3 Development, TEAM 3 - Eternal Project Management
LisAndi Co. Ltd. - The future is within us! POWER4 - The empowering people!
Antworten
Weiterleiten
support@imhosted.com an ab.becker
Details anzeigen 19. Sep. (Vor 5 Tagen)
Antworten
Hello ,
We are looking into the issue .
We will be updating on this soon.
Feel free to write in for further queries.
==========================================
Regards,
Sam
Technical Team
---------
Rate ticket response: http://esupport24.com/qa/rate.php?id=1774650&t=39
Antworten
Weiterleiten
Andreas Becker an support
Details anzeigen 19. Sep. (Vor 4 Tagen)
Antworten
Hi
when will I be able to continue work with MySQl 5??
I need to know this as we already wasted 2 days because of the ssh and those php problems your new server configurations caused to sunisa-ranckcom
Please let me know
Andi
2008/9/19
Hello ,
- Zitierten Text anzeigen -
--
Thanks a lot!
Greetings from ICT Innovation Paradise
Andi
Blog: http://andibecker.blogspot.com
Map: http://tinyurl.com/6a4bg5
Album: http://picasaweb.google.com/cocopapa
Videos: http://tinyurl.com/5vs389
Projects: http://www/t3log.info
T3Pack - TYPO3 Development, TEAM 3 - Eternal Project Management
LisAndi Co. Ltd. - The future is within us! POWER4 - The empowering people!
Antworten
Weiterleiten
Andreas Becker an support
Details anzeigen 19. Sep. (Vor 4 Tagen)
Antworten
Hi
Have you moved the site to the MYSQL5 Server? We need to continue our work! Please let us know!
Thanks
Andi
2008/9/19 Andreas Becker
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Antworten
Weiterleiten
support@imhosted.com an ab.becker
Details anzeigen 19. Sep. (Vor 4 Tagen)
Antworten
Hello,
We are working on the issue and we will update you soon.
Feel free to get back to us for any further assistance and query.
=========================
Regards,
William
Technical support
---------
Rate ticket response: http://esupport24.com/qa/rate.php?id=1774650&t=40
Antworten
Weiterleiten
support@imhosted.com an ab.becker
Details anzeigen 19. Sep. (Vor 4 Tagen)
Antworten
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Weiterleiten
Andreas Becker an support
Details anzeigen 19. Sep. (Vor 4 Tagen)
Antworten
I need a time frame so I can plan my work as we need to work tomorrow and also on sunday to get things moved
Please give me a timeframe as at the moment our imhosted account don't get changed because we don't want to interfer the move to the new server.
Thanks
Andi
2008/9/19
- Zitierten Text anzeigen -
--
Thanks a lot!
Greetings from ICT Innovation Paradise
Andi
Thursday, September 18, 2008
IMHOSTED BLOCKING exec() and others DAY 2
Hello Andreas,
Thank you for your email.
we are extremely sorry for the delay in response.
Please note that the link http://www.our_customer.com/projects/clean-development-mechanism/ is working fine.
Kindly let us know the exact path where you are getting this error,so that we can recreate the issue at our end.
Do get back to us in case you need any assistance in this regard.
----------------------------------------------------------------------
Best Regards,
Shane
Technical Support
---------
Rate ticket response: http://esupport24.com/qa/rate.php?id=1774650&t=29
Antworten
Weiterleiten
Andreas Becker an support
Details anzeigen 18. Sep. (Vor 6 Tagen)
Antworten
I can't say that our_customer is working fine
It shows error messages over and over!
http://www.our_customer.com/
and it is terribly slow
None of the graphics show up? Yesterday they were still there now even they are gone - what are you doing?
Please give us an answer immediately
Andi
2008/9/18
- Zitierten Text anzeigen -
--
Thanks a lot!
Greetings from ICT Innovation Paradise
Andi
Blog: http://andibecker.blogspot.com
Map: http://tinyurl.com/6a4bg5
Album: http://picasaweb.google.com/cocopapa
Videos: http://tinyurl.com/5vs389
Projects: http://www/t3log.info
T3Pack - TYPO3 Development, TEAM 3 - Eternal Project Management
LisAndi Co. Ltd. - The future is within us! POWER4 - The empowering people!
Antworten
Weiterleiten
Andreas Becker an support
Details anzeigen 18. Sep. (Vor 6 Tagen)
Antworten
http://www.our_customer.com/home/slogan/
Warning: exec() has been disabled for security reasons in /home/.../public_html/1/t3abc/t3lib/class.t3lib_stdgraphic.php on line 2532
Warning: exec() has been disabled for security reasons in /home/.../public_html/1/t3abc/typo3/sysext/cms/tslib/class.tslib_fe.php on line 3640
Warning: implode() [function.implode]: Invalid arguments passed in /home/.../public_html/1/t3abc/typo3/sysext/cms/tslib/class.tslib_fe.php on line 3642
http://www.our_customer.com/
no pictures at all
http://www.our_customer.com/emissions-and-certificates/reductions/
Warning: exec() has been disabled for security reasons in /home/.../public_html/1/t3abc/t3lib/class.t3lib_stdgraphic.php on line 2532
Warning: exec() has been disabled for security reasons in /home/.../public_html/1/t3abc/t3lib/class.t3lib_stdgraphic.php on line 2532
Warning: exec() has been disabled for security reasons in /home/.../public_html/1/t3abc/t3lib/class.t3lib_stdgraphic.php on line 2532
Warning: exec() has been disabled for security reasons in /home/.../public_html/1/t3abc/typo3/sysext/cms/tslib/class.tslib_fe.php on line 3640
Warning: implode() [function.implode]: Invalid arguments passed in /home/.../public_html/1/t3abc/typo3/sysext/cms/tslib/class.tslib_fe.php on line 3642
and so on
------------------------
NOTHING is working fine here!!!!
Please check
2008/9/18 Andreas Becker
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- Zitierten Text anzeigen -
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Weiterleiten
Andreas Becker an support
Details anzeigen 18. Sep. (Vor 6 Tagen)
Antworten
simply enable exec()
then it will work again I guess
- Zitierten Text anzeigen -
Antworten
Weiterleiten
Andreas Becker an support
Details anzeigen 18. Sep. (Vor 6 Tagen)
Antworten
lisandi 1:00 PM
Good morning Ashley
00:43
Yuor Import functionality sucks
00:55
it is simply impossible to get our data base in
00:57
a fatal error or timeout occurred while processing this directive]
01:16
we tried the Backup from cpanel - cpanel is crab
01:37
we tried phpmyadmin even it allows 51.000kb it shows timeouts
01:48
we only want to impirt abou 10 - 15 MB
02:07
isn't there a very simple way like at servage
02:17
here we upload the file to the root directory
02:22
click on the file
02:27
choose the database
02:32
and it gets imported
02:35
such easy
02:48
and it is working with any size even with 200mb
03:27
firts we thought movingoour stuff from srvage to imhosted but today sucks
03:34
imhosted is totally slow
04:00
our our_customer page shows errors even we havn't done anything on this site since oevr 1 year
04:13
we can't upload our databases
04:51
permissions are wrong I gues will be the next problem as on imhosted we can't choos like at servage YOU or Webserver - in our case
04:57
lisandi oder nobody
05:23
Any solutions as this isn't working like this
13:02
Is somebody there?
28:36
H E L L O
28:51
I S T H E R E S O M R B O D Y 24/7
28:55
???
29:20
we need your help as your system is blocking
36:07
HELLO???
36:28
hmm I thought you are 24/7 and better then servage
36:38
isn't actually like this hmm
36:43
nobody there
- Zitierten Text anzeigen -
Antworten
Weiterleiten
support@imhosted.com an ab.becker
Details anzeigen 18. Sep. (Vor 5 Tagen)
Antworten
Hello,
Please check now our_customer is working fine without any errors. If you're unable to import the database, please upload a .sql form of the database, we'll restore it for you.
Note: the data base should be in the form lisandi_database name.
-----------------------------------------
Jase P
Technical Team
---------
Rate ticket response: http://esupport24.com/qa/rate.php?id=1774650&t=23
Antworten
Weiterleiten
Andreas Becker an support
Details anzeigen 18. Sep. (Vor 5 Tagen)
Antworten
It is not working Jase and I export the database at servage and have no chance to put in in the form ..._something!
No not working
46:24
Warning: exec() has been disabled for security reasons in /home/.../public_html/1/t3abc/t3lib/class.t3lib_stdgraphic.php on line 2532
Warning: exec() has been disabled for security reasons in /home/.../public_html/1/t3abc/t3lib/class.t3lib_stdgraphic.php on line 2532
Warning: exec() has been disabled for security reasons in /home/.../public_html/1/t3abc/t3lib/class.t3lib_stdgraphic.php on line 2532
Warning: exec() has been disabled for security reasons in /home/.../public_html/1/t3abc/typo3/sysext/cms/tslib/class.tslib_fe.php on line 3640
Warning: implode() [function.implode]: Invalid arguments passed in /home/.../public_html/1/t3abc/typo3/sysext/cms/tslib/class.tslib_fe.php on line 3642
46:32
http://www.our_customer.com/planning/strategies-and-tasks/
46:39
and still not showing pictures
2008/9/18
Hello,
- Zitierten Text anzeigen -
--
Thanks a lot!
Greetings from ICT Innovation Paradise
Andi
Blog: http://andibecker.blogspot.com
Map: http://tinyurl.com/6a4bg5
Album: http://picasaweb.google.com/cocopapa
Videos: http://tinyurl.com/5vs389
Projects: http://www/t3log.info
T3Pack - TYPO3 Development, TEAM 3 - Eternal Project Management
LisAndi Co. Ltd. - The future is within us! POWER4 - The empowering people!
Antworten
Weiterleiten
Andreas Becker an support
Details anzeigen 18. Sep. (Vor 5 Tagen)
Antworten
Sorry but where is your 24/7 support??? our sites aren't running now since over 48 hours and still show these errors and absolutly no graphics even nobody has done anything on these sites since 1 year and they were perfect before!!!
2008/9/18 Andreas Becker
It is not working Jase and I export the database at servage and have no chance to put in in the form lisandi_something!
- Zitierten Text anzeigen -
- Zitierten Text anzeigen -
Antworten
Weiterleiten
Andreas Becker an support
Details anzeigen 18. Sep. (Vor 5 Tagen)
Antworten
Hello is somebody doing the support at Imhosted - our problem is still not solved
- Zitierten Text anzeigen -
Antworten
Weiterleiten
support@imhosted.com an ab.becker
Details anzeigen 18. Sep. (Vor 5 Tagen)
Antworten
Hello,
In that case, please upload the .sql form of the database inside the home directory. We'll restore it for you.
- Zitierten Text anzeigen -
Antworten
Weiterleiten
Andreas Becker an support
Details anzeigen 18. Sep. (Vor 5 Tagen)
Antworten
It is not the sql it is still the our_customer website
no pictures and still the exec() problem please enable exec again
2008/9/18
Hello,
- Zitierten Text anzeigen -
--
Thanks a lot!
Greetings from ICT Innovation Paradise
Andi
Blog: http://andibecker.blogspot.com
Map: http://tinyurl.com/6a4bg5
Album: http://picasaweb.google.com/cocopapa
Videos: http://tinyurl.com/5vs389
Projects: http://www/t3log.info
T3Pack - TYPO3 Development, TEAM 3 - Eternal Project Management
LisAndi Co. Ltd. - The future is within us! POWER4 - The empowering people!
Antworten
Weiterleiten
support@imhosted.com an ab.becker
Details anzeigen 18. Sep. (Vor 5 Tagen)
Antworten
Hello ,
Exec function is disabled on the server.
Please note that ours is a shared server and it is disabled due to security reasons.
Feel free to write in for further queries.
==========================================
Regards,
Sam
Technical Team
---------
Rate ticket response: http://esupport24.com/qa/rate.php?id=1774650&t=39
Antworten
Weiterleiten
Andreas Becker an support
Details anzeigen 18. Sep. (Vor 5 Tagen)
Antworten
The problem is now ho to get TYPO3 running as you can't disable features which have been in use all the time without notifying the users.
Have a look to our_customer it is still showing those exec() errors - so please provide a solution BEFORE you shut down stuff!
This site is down and even our pictures are not showing up??
What else have you disabled??
If you disable exec, then lots of TYPO3 installations won't run anymore as you can see here and we have to recommend also other hosters >> have a look to apapococ.blogspot.com - we could also fill this up with this conversation here why not!
So please be so nice and sove this problem YOU have caused by shutting down components which have been in place since years with out problems.
++ You Code editor isn't working
cpanel is not showing grafics too
and it is sooooooooooooooooooooooooooooooooooooooooooooooooooooooo sloooooooooooooooooooooooooooooooooooooooow
real crap this cpanel
So please solve the problem with the images and the error messages on our_customer
You already messed up once a comleat website with your savemode horror in 2005 in August - and you didn't solved the problem sufficiently. so please do it now so that the site is running again like before.
2008/9/18
Hello ,
- Zitierten Text anzeigen -
--
Thanks a lot!
Greetings from ICT Innovation Paradise
Andi
Blog: http://andibecker.blogspot.com
Map: http://tinyurl.com/6a4bg5
Album: http://picasaweb.google.com/cocopapa
Videos: http://tinyurl.com/5vs389
Projects: http://www/t3log.info
T3Pack - TYPO3 Development, TEAM 3 - Eternal Project Management
LisAndi Co. Ltd. - The future is within us! POWER4 - The empowering people!
Antworten
Weiterleiten
Andreas Becker an support
Details anzeigen 18. Sep. (Vor 5 Tagen)
Antworten
Hi
Now we have another MAJOR Problem
Requirements
Elgg 1.0 requires a system running PHP 5.2+ as an Apache mod (not in CGI mode or safe mode) with GD extensions, MySQL 5+ and a version of the Apache web server with mod_rewrite installed. OpenSocial requires Mcrypt; Elgg 1.1 SOAP extensions will require the PHP SOAP library.
Imhosted is NOT uptodate as they are still working with an very old MYSQL4 and other old requirements
Could you please enable Mysql 5+, and the other neede apps
Thanks
2008/9/18 Andreas Becker
The problem is now ho to get TYPO3 running as you can't disable features which have been in use all the time without notifying the users.
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- Zitierten Text anzeigen -
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Andreas Becker an support
Details anzeigen 18. Sep. (Vor 5 Tagen)
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you cant recursively change permissions
not good as it is simply impossible to click Thousands of fil ;-)
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Andreas Becker an support
Details anzeigen 18. Sep. (Vor 5 Tagen)
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BIG PROBLEM while elgg 0.9 was running still on MYSQL 4 we need now MYSQL 5
Elgg error: Elgg does not support PHP 4."
-----------------------------------------------------
Please change and update your system
Thanks
Andi
>>>>>>>>>> And please solve the errors on sunisa-ranck.com which you caused
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Andreas Becker an support
Details anzeigen 18. Sep. (Vor 5 Tagen)
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H E L L O
09:34
W E are waiting the wholed daz long
09:45
we can't access ssh
10:33
Your IP address is 118.173.74.222
11:12
24/7 Support is where???
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support@imhosted.com an ab.becker
Details anzeigen 18. Sep. (Vor 5 Tagen)
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Hello ,
There is no block of IP at our end , also we have checked your ssh status and its enabled.
We have a current version of mysql 4 on the server which your domain is hosted.
If you need mysql 5 ,and php 5 with apache module we can move your domain to another server which have mysql 5 and which runs PHP 5.2 as an Apache module.
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Andreas Becker an support
Details anzeigen 18. Sep. (Vor 5 Tagen)
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2008/9/18
Hello ,
- Zitierten Text anzeigen -
Hi Sam
Please move my domain to another server as I need MySql 5 to run Elgg
Thanks
The IP is blocked we talked about this already yesterday was the 118 ranges are still missing at your site and I am waiting to receive them from TOT My current IP is Your IP address is 118.173.87.160 and this blocked as it is not in the ranges you already have!
I will send you the ranges as soon as I have them
But please move te complete account to a mysql5 php5.2 apache2 server if possible it should have imagemagick and graphicsmagick available too (needed for TYPO3)
Thanks
How long will the move take?
Please let me know
Thanks
Andi
Thank you for your email.
we are extremely sorry for the delay in response.
Please note that the link http://www.our_customer.com/projects/clean-development-mechanism/ is working fine.
Kindly let us know the exact path where you are getting this error,so that we can recreate the issue at our end.
Do get back to us in case you need any assistance in this regard.
----------------------------------------------------------------------
Best Regards,
Shane
Technical Support
---------
Rate ticket response: http://esupport24.com/qa/rate.php?id=1774650&t=29
Antworten
Weiterleiten
Andreas Becker an support
Details anzeigen 18. Sep. (Vor 6 Tagen)
Antworten
I can't say that our_customer is working fine
It shows error messages over and over!
http://www.our_customer.com/
and it is terribly slow
None of the graphics show up? Yesterday they were still there now even they are gone - what are you doing?
Please give us an answer immediately
Andi
2008/9/18
- Zitierten Text anzeigen -
--
Thanks a lot!
Greetings from ICT Innovation Paradise
Andi
Blog: http://andibecker.blogspot.com
Map: http://tinyurl.com/6a4bg5
Album: http://picasaweb.google.com/cocopapa
Videos: http://tinyurl.com/5vs389
Projects: http://www/t3log.info
T3Pack - TYPO3 Development, TEAM 3 - Eternal Project Management
LisAndi Co. Ltd. - The future is within us! POWER4 - The empowering people!
Antworten
Weiterleiten
Andreas Becker an support
Details anzeigen 18. Sep. (Vor 6 Tagen)
Antworten
http://www.our_customer.com/home/slogan/
Warning: exec() has been disabled for security reasons in /home/.../public_html/1/t3abc/t3lib/class.t3lib_stdgraphic.php on line 2532
Warning: exec() has been disabled for security reasons in /home/.../public_html/1/t3abc/typo3/sysext/cms/tslib/class.tslib_fe.php on line 3640
Warning: implode() [function.implode]: Invalid arguments passed in /home/.../public_html/1/t3abc/typo3/sysext/cms/tslib/class.tslib_fe.php on line 3642
http://www.our_customer.com/
no pictures at all
http://www.our_customer.com/emissions-and-certificates/reductions/
Warning: exec() has been disabled for security reasons in /home/.../public_html/1/t3abc/t3lib/class.t3lib_stdgraphic.php on line 2532
Warning: exec() has been disabled for security reasons in /home/.../public_html/1/t3abc/t3lib/class.t3lib_stdgraphic.php on line 2532
Warning: exec() has been disabled for security reasons in /home/.../public_html/1/t3abc/t3lib/class.t3lib_stdgraphic.php on line 2532
Warning: exec() has been disabled for security reasons in /home/.../public_html/1/t3abc/typo3/sysext/cms/tslib/class.tslib_fe.php on line 3640
Warning: implode() [function.implode]: Invalid arguments passed in /home/.../public_html/1/t3abc/typo3/sysext/cms/tslib/class.tslib_fe.php on line 3642
and so on
------------------------
NOTHING is working fine here!!!!
Please check
2008/9/18 Andreas Becker
- Zitierten Text anzeigen -
- Zitierten Text anzeigen -
Antworten
Weiterleiten
Andreas Becker an support
Details anzeigen 18. Sep. (Vor 6 Tagen)
Antworten
simply enable exec()
then it will work again I guess
- Zitierten Text anzeigen -
Antworten
Weiterleiten
Andreas Becker an support
Details anzeigen 18. Sep. (Vor 6 Tagen)
Antworten
lisandi 1:00 PM
Good morning Ashley
00:43
Yuor Import functionality sucks
00:55
it is simply impossible to get our data base in
00:57
a fatal error or timeout occurred while processing this directive]
01:16
we tried the Backup from cpanel - cpanel is crab
01:37
we tried phpmyadmin even it allows 51.000kb it shows timeouts
01:48
we only want to impirt abou 10 - 15 MB
02:07
isn't there a very simple way like at servage
02:17
here we upload the file to the root directory
02:22
click on the file
02:27
choose the database
02:32
and it gets imported
02:35
such easy
02:48
and it is working with any size even with 200mb
03:27
firts we thought movingoour stuff from srvage to imhosted but today sucks
03:34
imhosted is totally slow
04:00
our our_customer page shows errors even we havn't done anything on this site since oevr 1 year
04:13
we can't upload our databases
04:51
permissions are wrong I gues will be the next problem as on imhosted we can't choos like at servage YOU or Webserver - in our case
04:57
lisandi oder nobody
05:23
Any solutions as this isn't working like this
13:02
Is somebody there?
28:36
H E L L O
28:51
I S T H E R E S O M R B O D Y 24/7
28:55
???
29:20
we need your help as your system is blocking
36:07
HELLO???
36:28
hmm I thought you are 24/7 and better then servage
36:38
isn't actually like this hmm
36:43
nobody there
- Zitierten Text anzeigen -
Antworten
Weiterleiten
support@imhosted.com an ab.becker
Details anzeigen 18. Sep. (Vor 5 Tagen)
Antworten
Hello,
Please check now our_customer is working fine without any errors. If you're unable to import the database, please upload a .sql form of the database, we'll restore it for you.
Note: the data base should be in the form lisandi_database name.
-----------------------------------------
Jase P
Technical Team
---------
Rate ticket response: http://esupport24.com/qa/rate.php?id=1774650&t=23
Antworten
Weiterleiten
Andreas Becker an support
Details anzeigen 18. Sep. (Vor 5 Tagen)
Antworten
It is not working Jase and I export the database at servage and have no chance to put in in the form ..._something!
No not working
46:24
Warning: exec() has been disabled for security reasons in /home/.../public_html/1/t3abc/t3lib/class.t3lib_stdgraphic.php on line 2532
Warning: exec() has been disabled for security reasons in /home/.../public_html/1/t3abc/t3lib/class.t3lib_stdgraphic.php on line 2532
Warning: exec() has been disabled for security reasons in /home/.../public_html/1/t3abc/t3lib/class.t3lib_stdgraphic.php on line 2532
Warning: exec() has been disabled for security reasons in /home/.../public_html/1/t3abc/typo3/sysext/cms/tslib/class.tslib_fe.php on line 3640
Warning: implode() [function.implode]: Invalid arguments passed in /home/.../public_html/1/t3abc/typo3/sysext/cms/tslib/class.tslib_fe.php on line 3642
46:32
http://www.our_customer.com/planning/strategies-and-tasks/
46:39
and still not showing pictures
2008/9/18
Hello,
- Zitierten Text anzeigen -
--
Thanks a lot!
Greetings from ICT Innovation Paradise
Andi
Blog: http://andibecker.blogspot.com
Map: http://tinyurl.com/6a4bg5
Album: http://picasaweb.google.com/cocopapa
Videos: http://tinyurl.com/5vs389
Projects: http://www/t3log.info
T3Pack - TYPO3 Development, TEAM 3 - Eternal Project Management
LisAndi Co. Ltd. - The future is within us! POWER4 - The empowering people!
Antworten
Weiterleiten
Andreas Becker an support
Details anzeigen 18. Sep. (Vor 5 Tagen)
Antworten
Sorry but where is your 24/7 support??? our sites aren't running now since over 48 hours and still show these errors and absolutly no graphics even nobody has done anything on these sites since 1 year and they were perfect before!!!
2008/9/18 Andreas Becker
It is not working Jase and I export the database at servage and have no chance to put in in the form lisandi_something!
- Zitierten Text anzeigen -
- Zitierten Text anzeigen -
Antworten
Weiterleiten
Andreas Becker an support
Details anzeigen 18. Sep. (Vor 5 Tagen)
Antworten
Hello is somebody doing the support at Imhosted - our problem is still not solved
- Zitierten Text anzeigen -
Antworten
Weiterleiten
support@imhosted.com an ab.becker
Details anzeigen 18. Sep. (Vor 5 Tagen)
Antworten
Hello,
In that case, please upload the .sql form of the database inside the home directory. We'll restore it for you.
- Zitierten Text anzeigen -
Antworten
Weiterleiten
Andreas Becker an support
Details anzeigen 18. Sep. (Vor 5 Tagen)
Antworten
It is not the sql it is still the our_customer website
no pictures and still the exec() problem please enable exec again
2008/9/18
Hello,
- Zitierten Text anzeigen -
--
Thanks a lot!
Greetings from ICT Innovation Paradise
Andi
Blog: http://andibecker.blogspot.com
Map: http://tinyurl.com/6a4bg5
Album: http://picasaweb.google.com/cocopapa
Videos: http://tinyurl.com/5vs389
Projects: http://www/t3log.info
T3Pack - TYPO3 Development, TEAM 3 - Eternal Project Management
LisAndi Co. Ltd. - The future is within us! POWER4 - The empowering people!
Antworten
Weiterleiten
support@imhosted.com an ab.becker
Details anzeigen 18. Sep. (Vor 5 Tagen)
Antworten
Hello ,
Exec function is disabled on the server.
Please note that ours is a shared server and it is disabled due to security reasons.
Feel free to write in for further queries.
==========================================
Regards,
Sam
Technical Team
---------
Rate ticket response: http://esupport24.com/qa/rate.php?id=1774650&t=39
Antworten
Weiterleiten
Andreas Becker an support
Details anzeigen 18. Sep. (Vor 5 Tagen)
Antworten
The problem is now ho to get TYPO3 running as you can't disable features which have been in use all the time without notifying the users.
Have a look to our_customer it is still showing those exec() errors - so please provide a solution BEFORE you shut down stuff!
This site is down and even our pictures are not showing up??
What else have you disabled??
If you disable exec, then lots of TYPO3 installations won't run anymore as you can see here and we have to recommend also other hosters >> have a look to apapococ.blogspot.com - we could also fill this up with this conversation here why not!
So please be so nice and sove this problem YOU have caused by shutting down components which have been in place since years with out problems.
++ You Code editor isn't working
cpanel is not showing grafics too
and it is sooooooooooooooooooooooooooooooooooooooooooooooooooooooo sloooooooooooooooooooooooooooooooooooooooow
real crap this cpanel
So please solve the problem with the images and the error messages on our_customer
You already messed up once a comleat website with your savemode horror in 2005 in August - and you didn't solved the problem sufficiently. so please do it now so that the site is running again like before.
2008/9/18
Hello ,
- Zitierten Text anzeigen -
--
Thanks a lot!
Greetings from ICT Innovation Paradise
Andi
Blog: http://andibecker.blogspot.com
Map: http://tinyurl.com/6a4bg5
Album: http://picasaweb.google.com/cocopapa
Videos: http://tinyurl.com/5vs389
Projects: http://www/t3log.info
T3Pack - TYPO3 Development, TEAM 3 - Eternal Project Management
LisAndi Co. Ltd. - The future is within us! POWER4 - The empowering people!
Antworten
Weiterleiten
Andreas Becker an support
Details anzeigen 18. Sep. (Vor 5 Tagen)
Antworten
Hi
Now we have another MAJOR Problem
Requirements
Elgg 1.0 requires a system running PHP 5.2+ as an Apache mod (not in CGI mode or safe mode) with GD extensions, MySQL 5+ and a version of the Apache web server with mod_rewrite installed. OpenSocial requires Mcrypt; Elgg 1.1 SOAP extensions will require the PHP SOAP library.
Imhosted is NOT uptodate as they are still working with an very old MYSQL4 and other old requirements
Could you please enable Mysql 5+, and the other neede apps
Thanks
2008/9/18 Andreas Becker
The problem is now ho to get TYPO3 running as you can't disable features which have been in use all the time without notifying the users.
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Andreas Becker an support
Details anzeigen 18. Sep. (Vor 5 Tagen)
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you cant recursively change permissions
not good as it is simply impossible to click Thousands of fil ;-)
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Andreas Becker an support
Details anzeigen 18. Sep. (Vor 5 Tagen)
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BIG PROBLEM while elgg 0.9 was running still on MYSQL 4 we need now MYSQL 5
Elgg error: Elgg does not support PHP 4."
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Please change and update your system
Thanks
Andi
>>>>>>>>>> And please solve the errors on sunisa-ranck.com which you caused
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Andreas Becker an support
Details anzeigen 18. Sep. (Vor 5 Tagen)
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H E L L O
09:34
W E are waiting the wholed daz long
09:45
we can't access ssh
10:33
Your IP address is 118.173.74.222
11:12
24/7 Support is where???
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support@imhosted.com an ab.becker
Details anzeigen 18. Sep. (Vor 5 Tagen)
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Hello ,
There is no block of IP at our end , also we have checked your ssh status and its enabled.
We have a current version of mysql 4 on the server which your domain is hosted.
If you need mysql 5 ,and php 5 with apache module we can move your domain to another server which have mysql 5 and which runs PHP 5.2 as an Apache module.
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Andreas Becker an support
Details anzeigen 18. Sep. (Vor 5 Tagen)
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2008/9/18
Hello ,
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Hi Sam
Please move my domain to another server as I need MySql 5 to run Elgg
Thanks
The IP is blocked we talked about this already yesterday was the 118 ranges are still missing at your site and I am waiting to receive them from TOT My current IP is Your IP address is 118.173.87.160 and this blocked as it is not in the ranges you already have!
I will send you the ranges as soon as I have them
But please move te complete account to a mysql5 php5.2 apache2 server if possible it should have imagemagick and graphicsmagick available too (needed for TYPO3)
Thanks
How long will the move take?
Please let me know
Thanks
Andi
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