Thursday, September 18, 2008

IMHOSTED BLOCKING exec() and others DAY 2

Hello Andreas,

Thank you for your email.

we are extremely sorry for the delay in response.

Please note that the link http://www.our_customer.com/projects/clean-development-mechanism/ is working fine.

Kindly let us know the exact path where you are getting this error,so that we can recreate the issue at our end.

Do get back to us in case you need any assistance in this regard.
----------------------------------------------------------------------
Best Regards,
Shane
Technical Support


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Rate ticket response: http://esupport24.com/qa/rate.php?id=1774650&t=29


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Andreas Becker an support
Details anzeigen 18. Sep. (Vor 6 Tagen)

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I can't say that our_customer is working fine

It shows error messages over and over!
http://www.our_customer.com/

and it is terribly slow

None of the graphics show up? Yesterday they were still there now even they are gone - what are you doing?

Please give us an answer immediately
Andi

2008/9/18
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--
Thanks a lot!
Greetings from ICT Innovation Paradise
Andi

Blog: http://andibecker.blogspot.com
Map: http://tinyurl.com/6a4bg5
Album: http://picasaweb.google.com/cocopapa
Videos: http://tinyurl.com/5vs389
Projects: http://www/t3log.info
T3Pack - TYPO3 Development, TEAM 3 - Eternal Project Management
LisAndi Co. Ltd. - The future is within us! POWER4 - The empowering people!
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Andreas Becker an support
Details anzeigen 18. Sep. (Vor 6 Tagen)

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http://www.our_customer.com/home/slogan/
Warning: exec() has been disabled for security reasons in /home/.../public_html/1/t3abc/t3lib/class.t3lib_stdgraphic.php on line 2532

Warning: exec() has been disabled for security reasons in /home/.../public_html/1/t3abc/typo3/sysext/cms/tslib/class.tslib_fe.php on line 3640

Warning: implode() [function.implode]: Invalid arguments passed in /home/.../public_html/1/t3abc/typo3/sysext/cms/tslib/class.tslib_fe.php on line 3642


http://www.our_customer.com/
no pictures at all

http://www.our_customer.com/emissions-and-certificates/reductions/
Warning: exec() has been disabled for security reasons in /home/.../public_html/1/t3abc/t3lib/class.t3lib_stdgraphic.php on line 2532

Warning: exec() has been disabled for security reasons in /home/.../public_html/1/t3abc/t3lib/class.t3lib_stdgraphic.php on line 2532

Warning: exec() has been disabled for security reasons in /home/.../public_html/1/t3abc/t3lib/class.t3lib_stdgraphic.php on line 2532

Warning: exec() has been disabled for security reasons in /home/.../public_html/1/t3abc/typo3/sysext/cms/tslib/class.tslib_fe.php on line 3640

Warning: implode() [function.implode]: Invalid arguments passed in /home/.../public_html/1/t3abc/typo3/sysext/cms/tslib/class.tslib_fe.php on line 3642

and so on

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NOTHING is working fine here!!!!
Please check

2008/9/18 Andreas Becker
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Andreas Becker an support
Details anzeigen 18. Sep. (Vor 6 Tagen)

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simply enable exec()

then it will work again I guess
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Andreas Becker an support
Details anzeigen 18. Sep. (Vor 6 Tagen)

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lisandi 1:00 PM
Good morning Ashley
00:43
Yuor Import functionality sucks
00:55
it is simply impossible to get our data base in
00:57
a fatal error or timeout occurred while processing this directive]
01:16
we tried the Backup from cpanel - cpanel is crab
01:37
we tried phpmyadmin even it allows 51.000kb it shows timeouts
01:48
we only want to impirt abou 10 - 15 MB
02:07
isn't there a very simple way like at servage
02:17
here we upload the file to the root directory
02:22
click on the file
02:27
choose the database
02:32
and it gets imported
02:35
such easy
02:48
and it is working with any size even with 200mb
03:27
firts we thought movingoour stuff from srvage to imhosted but today sucks
03:34
imhosted is totally slow
04:00
our our_customer page shows errors even we havn't done anything on this site since oevr 1 year
04:13
we can't upload our databases
04:51
permissions are wrong I gues will be the next problem as on imhosted we can't choos like at servage YOU or Webserver - in our case
04:57
lisandi oder nobody
05:23
Any solutions as this isn't working like this
13:02
Is somebody there?
28:36
H E L L O
28:51
I S T H E R E S O M R B O D Y 24/7
28:55
???
29:20
we need your help as your system is blocking
36:07
HELLO???
36:28
hmm I thought you are 24/7 and better then servage
36:38
isn't actually like this hmm
36:43
nobody there
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support@imhosted.com an ab.becker
Details anzeigen 18. Sep. (Vor 5 Tagen)

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Hello,

Please check now our_customer is working fine without any errors. If you're unable to import the database, please upload a .sql form of the database, we'll restore it for you.
Note: the data base should be in the form lisandi_database name.
-----------------------------------------
Jase P
Technical Team


---------
Rate ticket response: http://esupport24.com/qa/rate.php?id=1774650&t=23


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Andreas Becker an support
Details anzeigen 18. Sep. (Vor 5 Tagen)

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It is not working Jase and I export the database at servage and have no chance to put in in the form ..._something!


No not working
46:24
Warning: exec() has been disabled for security reasons in /home/.../public_html/1/t3abc/t3lib/class.t3lib_stdgraphic.php on line 2532

Warning: exec() has been disabled for security reasons in /home/.../public_html/1/t3abc/t3lib/class.t3lib_stdgraphic.php on line 2532

Warning: exec() has been disabled for security reasons in /home/.../public_html/1/t3abc/t3lib/class.t3lib_stdgraphic.php on line 2532

Warning: exec() has been disabled for security reasons in /home/.../public_html/1/t3abc/typo3/sysext/cms/tslib/class.tslib_fe.php on line 3640

Warning: implode() [function.implode]: Invalid arguments passed in /home/.../public_html/1/t3abc/typo3/sysext/cms/tslib/class.tslib_fe.php on line 3642
46:32
http://www.our_customer.com/planning/strategies-and-tasks/
46:39
and still not showing pictures

2008/9/18
Hello,
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--
Thanks a lot!
Greetings from ICT Innovation Paradise
Andi

Blog: http://andibecker.blogspot.com
Map: http://tinyurl.com/6a4bg5
Album: http://picasaweb.google.com/cocopapa
Videos: http://tinyurl.com/5vs389
Projects: http://www/t3log.info
T3Pack - TYPO3 Development, TEAM 3 - Eternal Project Management
LisAndi Co. Ltd. - The future is within us! POWER4 - The empowering people!
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Andreas Becker an support
Details anzeigen 18. Sep. (Vor 5 Tagen)

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Sorry but where is your 24/7 support??? our sites aren't running now since over 48 hours and still show these errors and absolutly no graphics even nobody has done anything on these sites since 1 year and they were perfect before!!!

2008/9/18 Andreas Becker
It is not working Jase and I export the database at servage and have no chance to put in in the form lisandi_something!
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Andreas Becker an support
Details anzeigen 18. Sep. (Vor 5 Tagen)

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Hello is somebody doing the support at Imhosted - our problem is still not solved
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support@imhosted.com an ab.becker
Details anzeigen 18. Sep. (Vor 5 Tagen)

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Hello,

In that case, please upload the .sql form of the database inside the home directory. We'll restore it for you.
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Andreas Becker an support
Details anzeigen 18. Sep. (Vor 5 Tagen)

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It is not the sql it is still the our_customer website
no pictures and still the exec() problem please enable exec again

2008/9/18
Hello,
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--
Thanks a lot!
Greetings from ICT Innovation Paradise
Andi

Blog: http://andibecker.blogspot.com
Map: http://tinyurl.com/6a4bg5
Album: http://picasaweb.google.com/cocopapa
Videos: http://tinyurl.com/5vs389
Projects: http://www/t3log.info
T3Pack - TYPO3 Development, TEAM 3 - Eternal Project Management
LisAndi Co. Ltd. - The future is within us! POWER4 - The empowering people!
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support@imhosted.com an ab.becker
Details anzeigen 18. Sep. (Vor 5 Tagen)

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Hello ,

Exec function is disabled on the server.
Please note that ours is a shared server and it is disabled due to security reasons.

Feel free to write in for further queries.
==========================================
Regards,
Sam
Technical Team

---------
Rate ticket response: http://esupport24.com/qa/rate.php?id=1774650&t=39


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Andreas Becker an support
Details anzeigen 18. Sep. (Vor 5 Tagen)

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The problem is now ho to get TYPO3 running as you can't disable features which have been in use all the time without notifying the users.
Have a look to our_customer it is still showing those exec() errors - so please provide a solution BEFORE you shut down stuff!
This site is down and even our pictures are not showing up??

What else have you disabled??

If you disable exec, then lots of TYPO3 installations won't run anymore as you can see here and we have to recommend also other hosters >> have a look to apapococ.blogspot.com - we could also fill this up with this conversation here why not!

So please be so nice and sove this problem YOU have caused by shutting down components which have been in place since years with out problems.

++ You Code editor isn't working
cpanel is not showing grafics too
and it is sooooooooooooooooooooooooooooooooooooooooooooooooooooooo sloooooooooooooooooooooooooooooooooooooooow

real crap this cpanel

So please solve the problem with the images and the error messages on our_customer

You already messed up once a comleat website with your savemode horror in 2005 in August - and you didn't solved the problem sufficiently. so please do it now so that the site is running again like before.

2008/9/18
Hello ,
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--
Thanks a lot!
Greetings from ICT Innovation Paradise
Andi

Blog: http://andibecker.blogspot.com
Map: http://tinyurl.com/6a4bg5
Album: http://picasaweb.google.com/cocopapa
Videos: http://tinyurl.com/5vs389
Projects: http://www/t3log.info
T3Pack - TYPO3 Development, TEAM 3 - Eternal Project Management
LisAndi Co. Ltd. - The future is within us! POWER4 - The empowering people!
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Andreas Becker an support
Details anzeigen 18. Sep. (Vor 5 Tagen)

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Hi

Now we have another MAJOR Problem

Requirements

Elgg 1.0 requires a system running PHP 5.2+ as an Apache mod (not in CGI mode or safe mode) with GD extensions, MySQL 5+ and a version of the Apache web server with mod_rewrite installed. OpenSocial requires Mcrypt; Elgg 1.1 SOAP extensions will require the PHP SOAP library.



Imhosted is NOT uptodate as they are still working with an very old MYSQL4 and other old requirements



Could you please enable Mysql 5+, and the other neede apps



Thanks


2008/9/18 Andreas Becker
The problem is now ho to get TYPO3 running as you can't disable features which have been in use all the time without notifying the users.
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Andreas Becker an support
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you cant recursively change permissions

not good as it is simply impossible to click Thousands of fil ;-)
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Andreas Becker an support
Details anzeigen 18. Sep. (Vor 5 Tagen)

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BIG PROBLEM while elgg 0.9 was running still on MYSQL 4 we need now MYSQL 5

Elgg error: Elgg does not support PHP 4."

-----------------------------------------------------
Please change and update your system

Thanks

Andi

>>>>>>>>>> And please solve the errors on sunisa-ranck.com which you caused
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Andreas Becker an support
Details anzeigen 18. Sep. (Vor 5 Tagen)

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H E L L O
09:34
W E are waiting the wholed daz long
09:45
we can't access ssh
10:33
Your IP address is 118.173.74.222
11:12
24/7 Support is where???
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support@imhosted.com an ab.becker
Details anzeigen 18. Sep. (Vor 5 Tagen)

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Hello ,

There is no block of IP at our end , also we have checked your ssh status and its enabled.
We have a current version of mysql 4 on the server which your domain is hosted.
If you need mysql 5 ,and php 5 with apache module we can move your domain to another server which have mysql 5 and which runs PHP 5.2 as an Apache module.
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Andreas Becker an support
Details anzeigen 18. Sep. (Vor 5 Tagen)

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2008/9/18
Hello ,
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Hi Sam

Please move my domain to another server as I need MySql 5 to run Elgg
Thanks

The IP is blocked we talked about this already yesterday was the 118 ranges are still missing at your site and I am waiting to receive them from TOT My current IP is Your IP address is 118.173.87.160 and this blocked as it is not in the ranges you already have!

I will send you the ranges as soon as I have them

But please move te complete account to a mysql5 php5.2 apache2 server if possible it should have imagemagick and graphicsmagick available too (needed for TYPO3)

Thanks

How long will the move take?
Please let me know
Thanks
Andi

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