[imh #EJK-26425-986]: SSH and NO 24/7 available since hours - [ : Titan] Posteingang X
support@imhosted.com
Hello, Subject: SSH and NO 24/7 available since hours - [ : Titan] Your uniqu...
09:10 (Vor 5 Stunden)
support@imhosted.com
Hello , ssh is already enabled for your domain . Kindly check this at your en...
10:31 (Vor 4 Stunden)
Andreas Becker
WE CANT ACCESS BECAUSE YOU HAVE FORGOTTEN TO ENABLE THE RANGE 118.0.0.1 TO 11...
10:34 (Vor 4 Stunden)
Andreas Becker
SIMPLY CHECK IF OUR CURRENT IP IS ENABLED ANSWER no!!! 2008/10/5 Andreas Beck...
10:35 (Vor 4 Stunden)
Andreas Becker
WE ARE WORKING FROM CUSTOMER SITE AND HAVE THERFORE CHANGING IPS
10:36 (Vor 4 Stunden)
Andreas Becker
WE WORK ALL OVER THAILAND AND SOUTH EAST ASIA SO YOU NEED TO ENAB;LE THOSE IPS
10:36 (Vor 3 Stunden)
Andreas Becker
NOW we are already woking since 4 hours and cant work 03:58 INSERTING SQL in ...
11:31 (Vor 3 Stunden)
Andreas Becker
You ICQ Ashley requires me to post another Ticket so here it comes OT WORKING...
11:47 (Vor 2 Stunden)
Andreas Becker
Are you OK??? 48:38 I guess instead of asking people to post new tickets it w...
12:13 (Vor 2 Stunden)
support@imhosted.com
Hello , We have restored the mysql file magento_sample_data_for_1.1.2.sql to ...
12:38 (Vor 1 Stunde)
Andreas Becker
You have done it WRONG as you have still latin_swedish_CI in but everything H...
12:44 (Vor 1 Stunde)
Andreas Becker an support
Details anzeigen 12:45 (Vor 1 Stunde)
Antworten
also ALL data needs to be utf8_unicode_ci
we had already all collations set buyt you changed it again
Sunday, October 5, 2008
NO RESPONSES AND SOLUTIONS FROM IMHOSTED SUPPORT
[imh #GIV-59880-429]: no sql import possible since hours - [lisandi.com : Titan] Posteingang X
billing@imhosted.com
Hi , Thank you for writing in. With regard to your query, could you explain t...
11:11 (Vor 3 Stunden)
Client
Simply scroll down! and use your head and think logically and SOLVE problems ...
11:15 (Vor 3 Stunden)
Client
You ICQ Ashley requires me to post another Ticket so here it comes OT WORKING...
11:46 (Vor 2 Stunden)
billing@imhosted.com
With regard to your query, please do not open duplicate tickets as the issue ...
12:03 (Vor 2 Stunden)
Client
Sorry your ICQ Ashley wanted to have another TICKET!!! Please talk to him! So...
12:06 (Vor 2 Stunden)
Client
Are you OK??? 48:38 I guess instead of asking people to post new tickets it w...
12:12 (Vor 2 Stunden)
billing@imhosted.com
With regard to your query,all technical issues are handled by Support. If you...
13:21 (Vor 1 Stunde)
Client an billing
Details anzeigen 13:30 (Vor 1 Stunde)
Antworten
Yeah your support is meanwhile blocking our work for over a month
what will you pay back???
billing@imhosted.com
Hi , Thank you for writing in. With regard to your query, could you explain t...
11:11 (Vor 3 Stunden)
Client
Simply scroll down! and use your head and think logically and SOLVE problems ...
11:15 (Vor 3 Stunden)
Client
You ICQ Ashley requires me to post another Ticket so here it comes OT WORKING...
11:46 (Vor 2 Stunden)
billing@imhosted.com
With regard to your query, please do not open duplicate tickets as the issue ...
12:03 (Vor 2 Stunden)
Client
Sorry your ICQ Ashley wanted to have another TICKET!!! Please talk to him! So...
12:06 (Vor 2 Stunden)
Client
Are you OK??? 48:38 I guess instead of asking people to post new tickets it w...
12:12 (Vor 2 Stunden)
billing@imhosted.com
With regard to your query,all technical issues are handled by Support. If you...
13:21 (Vor 1 Stunde)
Client an billing
Details anzeigen 13:30 (Vor 1 Stunde)
Antworten
Yeah your support is meanwhile blocking our work for over a month
what will you pay back???
IMHOSTED SUPPORT NOT CAPABLE TO SOLVE PROBLEMS
[imh #BJN-59562-587]: STUPID SOPPORT PLEASE HELP AND CHANGE YOUR STAFF - [SiteDown : Titan] Posteingang X
support@imhosted.com
Hello, Subject: STUPID SOPPORT PLEASE HELP AND CHANGE YOUR STAFF - [SiteDown ...
10:44 (Vor 3 Stunden)
Client
NOW we are already woking since 4 hours and cant work 03:58 INSERTING SQL in ...
11:30 (Vor 3 Stunden)
Client
2008/10/5 Client
11:30 (Vor 3 Stunden)
Client
You ICQ Ashley requires me to post another Ticket so here it comes OT WORKING...
11:47 (Vor 2 Stunden)
Client
Are you OK??? 48:38 I guess instead of asking people to post new tickets it w...
12:13 (Vor 2 Stunden)
support@imhosted.com
Hello , Kindly avoid posting multiple tickets at the same time. We will be re...
13:49 (Vor 44 Minuten)
Client
hahaha You are not replying and not solving the problems It was your ICQ supp...
13:53 (Vor 39 Minuten)
Client an support
Details anzeigen 13:54 (Vor 38 Minuten)
Antworten
Error: Please check for sufficient write file permissions
Your Magento folder does not have sufficient write permissions, which this web based downloader requires.
If you wish to proceed downloading Magento packages online, please set all Magento folders to have writable permission for the web server user (example: apache) and press the "Refresh" button to try again.
Refresh
To learn more about setting write permissions, please visit the Magento community site for further details.
support@imhosted.com
Hello, Subject: STUPID SOPPORT PLEASE HELP AND CHANGE YOUR STAFF - [SiteDown ...
10:44 (Vor 3 Stunden)
Client
NOW we are already woking since 4 hours and cant work 03:58 INSERTING SQL in ...
11:30 (Vor 3 Stunden)
Client
2008/10/5 Client
11:30 (Vor 3 Stunden)
Client
You ICQ Ashley requires me to post another Ticket so here it comes OT WORKING...
11:47 (Vor 2 Stunden)
Client
Are you OK??? 48:38 I guess instead of asking people to post new tickets it w...
12:13 (Vor 2 Stunden)
support@imhosted.com
Hello , Kindly avoid posting multiple tickets at the same time. We will be re...
13:49 (Vor 44 Minuten)
Client
hahaha You are not replying and not solving the problems It was your ICQ supp...
13:53 (Vor 39 Minuten)
Client an support
Details anzeigen 13:54 (Vor 38 Minuten)
Antworten
Error: Please check for sufficient write file permissions
Your Magento folder does not have sufficient write permissions, which this web based downloader requires.
If you wish to proceed downloading Magento packages online, please set all Magento folders to have writable permission for the web server user (example: apache) and press the "Refresh" button to try again.
Refresh
To learn more about setting write permissions, please visit the Magento community site for further details.
NO SOLUTIONS AT IMHOSTED SUPPORT
[imh #UWY-39759-703]: CHANGE YOUR SUPPORT TEAM - Misc/Abuse Posteingang X
support@imhosted.com
Hello , Kindly avoid posting multiple tickets at the same time. We will be re...
14:00 (Vor 31 Minuten)
Client an support
Details anzeigen 14:22 (Vor 10 Minuten)
Antworten
You ICQ wanted that I post a new tocket - simply talk to them
support@imhosted.com
Hello , Kindly avoid posting multiple tickets at the same time. We will be re...
14:00 (Vor 31 Minuten)
Client an support
Details anzeigen 14:22 (Vor 10 Minuten)
Antworten
You ICQ wanted that I post a new tocket - simply talk to them
IMHOSTED NOT SOLVING PROBLEMS SINCE HOURS
[imh #JOT-54628-947]: ssh NO 24/7 - [SiteDown : Titan] Posteingang X
[imh #CNU-79647-198]: ssh no 24/7 - [lisandi.com : Titan] Posteingang X
support@imhosted.com
Hello , We have replied you through the ticket JOT-54628-947 Kindly check it ...
10:42 (Vor 3 Stunden)
Client
this was no reply as the answer is syill open so please answer our questoins ...
10:50 (Vor 3 Stunden)
Client
NOW we are already woking since 4 hours and cant work 03:58 INSERTING SQL in ...
11:31 (Vor 2 Stunden)
Client
You ICQ Ashley requires me to post another Ticket so here it comes OT WORKING...
11:47 (Vor 2 Stunden)
Client
Are you OK??? 48:38 I guess instead of asking people to post new tickets it w...
12:13 (Vor 2 Stunden)
support@imhosted.com
Hello , Kindly avoid posting multiple tickets at the same time. We will be re...
14:03 (Vor 27 Minuten)
Client an support
Details anzeigen 14:22 (Vor 8 Minuten)
Antworten
It was your support asking to post a new ticket soimply ask them
[imh #CNU-79647-198]: ssh no 24/7 - [lisandi.com : Titan] Posteingang X
support@imhosted.com
Hello , We have replied you through the ticket JOT-54628-947 Kindly check it ...
10:42 (Vor 3 Stunden)
Client
this was no reply as the answer is syill open so please answer our questoins ...
10:50 (Vor 3 Stunden)
Client
NOW we are already woking since 4 hours and cant work 03:58 INSERTING SQL in ...
11:31 (Vor 2 Stunden)
Client
You ICQ Ashley requires me to post another Ticket so here it comes OT WORKING...
11:47 (Vor 2 Stunden)
Client
Are you OK??? 48:38 I guess instead of asking people to post new tickets it w...
12:13 (Vor 2 Stunden)
support@imhosted.com
Hello , Kindly avoid posting multiple tickets at the same time. We will be re...
14:03 (Vor 27 Minuten)
Client an support
Details anzeigen 14:22 (Vor 8 Minuten)
Antworten
It was your support asking to post a new ticket soimply ask them
IMHOSTED UNSOLVED TICKETS SINCE HOURS
support@imhosted.com
Hello, Subject: ssh NO 24/7 - [SiteDown : Titan] Your unique ticket number: [...
10:06 (Vor 4 Stunden)
support@imhosted.com
Hello , We have added the IP 118.173.81.180 to the list of allowable hosts. K...
10:39 (Vor 3 Stunden)
Client
2008/10/5 this is wrong as you highest support level a...
10:49 (Vor 3 Stunden)
Client
NOW we are already woking since 4 hours and cant work 03:58 INSERTING SQL in ...
11:31 (Vor 2 Stunden)
Client
You ICQ Ashley requires me to post another Ticket so here it comes OT WORKING...
11:47 (Vor 2 Stunden)
Client
Are you OK??? 48:38 I guess instead of asking people to post new tickets it w...
12:13 (Vor 2 Stunden)
support@imhosted.com
Hello , We have restored the mysql file magento_sample_data_for_1.1.2.sql to ...
13:38 (Vor 50 Minuten)
Client
wonderful hahahaha I see you have no techncal experiences at all you restored...
13:48 (Vor 40 Minuten)
support@imhosted.com
Hello , The php version for typo3 is 5.2.6 You can verify this from http://li...
14:03 (Vor 25 Minuten)
Client an support
Details anzeigen 14:23 (Vor 5 Minuten)
Antworten
No it is 5.1 as TYPO3 is not running and pulling out this error ;-)
In Cpanel it shows 5.2.5
So what
If it would be 5.2.6. then all sites mentioned would simply run ;-)
Hello, Subject: ssh NO 24/7 - [SiteDown : Titan] Your unique ticket number: [...
10:06 (Vor 4 Stunden)
support@imhosted.com
Hello , We have added the IP 118.173.81.180 to the list of allowable hosts. K...
10:39 (Vor 3 Stunden)
Client
2008/10/5
10:49 (Vor 3 Stunden)
Client
NOW we are already woking since 4 hours and cant work 03:58 INSERTING SQL in ...
11:31 (Vor 2 Stunden)
Client
You ICQ Ashley requires me to post another Ticket so here it comes OT WORKING...
11:47 (Vor 2 Stunden)
Client
Are you OK??? 48:38 I guess instead of asking people to post new tickets it w...
12:13 (Vor 2 Stunden)
support@imhosted.com
Hello , We have restored the mysql file magento_sample_data_for_1.1.2.sql to ...
13:38 (Vor 50 Minuten)
Client
wonderful hahahaha I see you have no techncal experiences at all you restored...
13:48 (Vor 40 Minuten)
support@imhosted.com
Hello , The php version for typo3 is 5.2.6 You can verify this from http://li...
14:03 (Vor 25 Minuten)
Client an support
Details anzeigen 14:23 (Vor 5 Minuten)
Antworten
No it is 5.1 as TYPO3 is not running and pulling out this error ;-)
In Cpanel it shows 5.2.5
So what
If it would be 5.2.6. then all sites mentioned would simply run ;-)
IMHOSTED UNSOLVED TICKETS SINCE HOURS
[imh #MSW-85008-891]: no sql import paossible since hours - [PHP-mySQL : Titan] Posteingang X
support@imhosted.com
Hello, Subject: no sql import paossible since hours - [PHP-mySQL : Titan] You...
10:57 (Vor 3 Stunden)
Client
NOW we are already woking since 4 hours and cant work 03:58 INSERTING SQL in ...
11:30 (Vor 2 Stunden)
Client
You ICQ Ashley requires me to post another Ticket so here it comes OT WORKING...
11:47 (Vor 2 Stunden)
Client
Are you OK??? 48:38 I guess instead of asking people to post new tickets it w...
12:12 (Vor 2 Stunden)
support@imhosted.com
Hello , Kindly avoid posting multiple tickets at the same time. We will be re...
14:08 (Vor 18 Minuten)
support@imhosted.com
Hello, Subject: no sql import paossible since hours - [PHP-mySQL : Titan] You...
10:57 (Vor 3 Stunden)
Client
NOW we are already woking since 4 hours and cant work 03:58 INSERTING SQL in ...
11:30 (Vor 2 Stunden)
Client
You ICQ Ashley requires me to post another Ticket so here it comes OT WORKING...
11:47 (Vor 2 Stunden)
Client
Are you OK??? 48:38 I guess instead of asking people to post new tickets it w...
12:12 (Vor 2 Stunden)
support@imhosted.com
Hello , Kindly avoid posting multiple tickets at the same time. We will be re...
14:08 (Vor 18 Minuten)
IMHOSTED fooling customers around with PHP Versions
why is still PHP 4 running
54:41
TYPO3 requires PHP 5.1.0 or higher.
08:22
TYPO3 requires PHP 5.1.0 or higher.
08:39
OK we have aboiut 50 Domains and all sites are not running beacause of this
08:47
WE ARE WAITING!!!
09:33
CPANEL says this
09:34
PHP version 5.2.5
09:49
http://domain.com/101/domain.com/
09:55
TYPO3 requires PHP 5.1.0 or higher.
10:00
How can this be
10:25
TYPO3 requires PHP 5.1.0 or higher.
10:43
PHP Version 5.2.6
System Linux titan.dnsprotect.com 2.6.18-53.1.13.el5PAE #1 SMP Tue Feb 12 13:33:01 EST 2008 i686
Build Date Jul 15 2008 08:21:27
Configure Command './configure' '--disable-pdo' '--enable-bcmath' '--enable-calendar' '--enable-exif' '--enable-ftp' '--enable-gd-native-ttf' '--enable-libxml' '--enable-magic-quotes' '--enable-mbstring' '--enable-soap' '--enable-sockets' '--enable-wddx' '--enable-zip' '--prefix=/usr/local' '--with-apxs2=/usr/local/apache/bin/apxs' '--with-bz2' '--with-curl=/opt/curlssl/' '--with-freetype-dir=/usr' '--with-gd' '--with-gettext' '--with-imap=/opt/php_with_imap_client/' '--with-imap-ssl=/usr' '--with-jpeg-dir=/usr' '--with-kerberos' '--with-libexpat-dir=/usr' '--with-libxml-dir=/opt/xml2' '--with-libxml-dir=/opt/xml2/' '--with-mcrypt=/opt/libmcrypt/' '--with-mhash=/opt/mhash/' '--with-mime-magic' '--with-mysql=/usr' '--with-mysql-sock=/var/lib/mysql/mysql.sock' '--with-mysqli=/usr/bin/mysql_config' '--with-openssl=/usr' '--with-openssl-dir=/usr' '--with-png-dir=/usr' '--with-pspell' '--with-tidy=/opt/tidy/' '--with-ttf' '--with-xmlrpc' '--with-xpm-dir=/usr' '--with-xsl=/opt/xslt/' '--with-zlib' '--with-zlib-dir=/usr'
Server API Apache 2.0 Handler
11:07
What VERSION is the TRU VERSION as you are fooling around here with Customers
12:04
The paths to PHP are NOT valid
12:10
where is it
19:18
STILL THIS PROBLEM
19:19
TYPO3 requires PHP 5.1.0 or higher.
19:30
I post now a ticket for each Domain is this OK
19:46
OK no answer so I will do this now
54:41
TYPO3 requires PHP 5.1.0 or higher.
08:22
TYPO3 requires PHP 5.1.0 or higher.
08:39
OK we have aboiut 50 Domains and all sites are not running beacause of this
08:47
WE ARE WAITING!!!
09:33
CPANEL says this
09:34
PHP version 5.2.5
09:49
http://domain.com/101/domain.com/
09:55
TYPO3 requires PHP 5.1.0 or higher.
10:00
How can this be
10:25
TYPO3 requires PHP 5.1.0 or higher.
10:43
PHP Version 5.2.6
System Linux titan.dnsprotect.com 2.6.18-53.1.13.el5PAE #1 SMP Tue Feb 12 13:33:01 EST 2008 i686
Build Date Jul 15 2008 08:21:27
Configure Command './configure' '--disable-pdo' '--enable-bcmath' '--enable-calendar' '--enable-exif' '--enable-ftp' '--enable-gd-native-ttf' '--enable-libxml' '--enable-magic-quotes' '--enable-mbstring' '--enable-soap' '--enable-sockets' '--enable-wddx' '--enable-zip' '--prefix=/usr/local' '--with-apxs2=/usr/local/apache/bin/apxs' '--with-bz2' '--with-curl=/opt/curlssl/' '--with-freetype-dir=/usr' '--with-gd' '--with-gettext' '--with-imap=/opt/php_with_imap_client/' '--with-imap-ssl=/usr' '--with-jpeg-dir=/usr' '--with-kerberos' '--with-libexpat-dir=/usr' '--with-libxml-dir=/opt/xml2' '--with-libxml-dir=/opt/xml2/' '--with-mcrypt=/opt/libmcrypt/' '--with-mhash=/opt/mhash/' '--with-mime-magic' '--with-mysql=/usr' '--with-mysql-sock=/var/lib/mysql/mysql.sock' '--with-mysqli=/usr/bin/mysql_config' '--with-openssl=/usr' '--with-openssl-dir=/usr' '--with-png-dir=/usr' '--with-pspell' '--with-tidy=/opt/tidy/' '--with-ttf' '--with-xmlrpc' '--with-xpm-dir=/usr' '--with-xsl=/opt/xslt/' '--with-zlib' '--with-zlib-dir=/usr'
Server API Apache 2.0 Handler
11:07
What VERSION is the TRU VERSION as you are fooling around here with Customers
12:04
The paths to PHP are NOT valid
12:10
where is it
19:18
STILL THIS PROBLEM
19:19
TYPO3 requires PHP 5.1.0 or higher.
19:30
I post now a ticket for each Domain is this OK
19:46
OK no answer so I will do this now
IMHOSTED ADVERTISING WRONG THINGS - NO 24/7 NO SSH - WHERE IS IT???
lisandi 9:49 AM
Still missing SSH
49:16
and no recursive setting of permissions available in cpanel
49:23
could you [lease enable both
49:52
OUR IP is now Your IP address is 118.XXX.XXX.XXX
50:45
Hi 24/7 is somevbody there
54:32
Still missing SSH
49:16
and no recursive setting of permissions available in cpanel
49:23
could you [lease enable both
49:52
OUR IP is now Your IP address is 118.XXX.XXX.XX+1
50:45
Hi 24/7 is somevbody there
ashley 9:54 AM
hi
55:07
Please post a ticket regarding this .
lisandi 9:55 AM
We have already posted lots of tickets regarding this
55:42
sorry we always have to wait DAYS until our IPS get enabled we need it NOW
ashley 9:55 AM
ok , we will be replying through it
lisandi 9:55 AM
not tomorrow not
55:55
WHEN
56:01
TOMORROW???
56:14
we are already waiting HOURS
56:18
and NO REPLY
ashley 9:56 AM
no our techs will be looking in to it
lisandi 9:56 AM
we oosted to all YOUT TICJKETS
56:36
Meanwhile OUR IP has changed 3 TIMES
56:44
WHEN???
ashley 9:57 AM
as soon as possible
lisandi 9:57 AM
ENABLE THE RANGE 118.0.0.1 to 118.255.255.255
57:19
and we can work here
58:11
support@imhosted.com an ab.becker
Details anzeigen 09:10 (Vor 47 Minuten)
Antworten
Hello,
Subject: SSH and NO 24/7 available since hours - [ : Titan]
Your unique ticket number: [EJK-26425-986].
This is an automated response to advise that your query is now being processed and will be answered shortly. Rest assured we will do our best to respond to your query promptly.
If you choose to reply by email, please leave the email subject unedited.
Useful Links:
Support Center: http://support.imhosted.com/
Help Desk (Open/Track Tickets): https://support.imhosted.com/helpdesk/
Network Status/Announcements: http://support.imhosted.com/netstatus/
KBase/FaQ: http://support.imhosted.com/kb/
Do you have an issue that's not resolved? Call us! Phones open from 9am-5pm CST Mon-Fri.
To ensure speedy replies, please ensure you have a ticket open so we can reference it.
Phone Support: (877) 322-7003
ImHosted.Com Customer Care
58:13
support@imhosted.com an ab.becker
Details anzeigen 09:10 (Vor 47 Minuten)
Antworten
Hello,
Subject: SSH and NO 24/7 available since hours - [ : Titan]
Your unique ticket number: [EJK-26425-986].
This is an automated response to advise that your query is now being processed and will be answered shortly. Rest assured we will do our best to respond to your query promptly.
If you choose to reply by email, please leave the email subject unedited.
Useful Links:
Support Center: http://support.imhosted.com/
Help Desk (Open/Track Tickets): https://support.imhosted.com/helpdesk/
Network Status/Announcements: http://support.imhosted.com/netstatus/
KBase/FaQ: http://support.imhosted.com/kb/
Do you have an issue that's not resolved? Call us! Phones open from 9am-5pm CST Mon-Fri.
To ensure speedy replies, please ensure you have a ticket open so we can reference it.
Phone Support: (877) 322-7003
ImHosted.Com Customer Care
58:17
support@imhosted.com an ab.becker
Details anzeigen 09:10 (Vor 47 Minuten)
Antworten
Hello,
Subject: SSH and NO 24/7 available since hours - [ : Titan]
Your unique ticket number: [EJK-26425-986].
This is an automated response to advise that your query is now being processed and will be answered shortly. Rest assured we will do our best to respond to your query promptly.
If you choose to reply by email, please leave the email subject unedited.
Useful Links:
Support Center: http://support.imhosted.com/
Help Desk (Open/Track Tickets): https://support.imhosted.com/helpdesk/
Network Status/Announcements: http://support.imhosted.com/netstatus/
KBase/FaQ: http://support.imhosted.com/kb/
Do you have an issue that's not resolved? Call us! Phones open from 9am-5pm CST Mon-Fri.
To ensure speedy replies, please ensure you have a ticket open so we can reference it.
Phone Support: (877) 322-7003
ImHosted.Com Customer Care
58:19
support@imhosted.com an ab.becker
Details anzeigen 09:10 (Vor 47 Minuten)
Antworten
Hello,
Subject: SSH and NO 24/7 available since hours - [ : Titan]
Your unique ticket number: [EJK-26425-986].
This is an automated response to advise that your query is now being processed and will be answered shortly. Rest assured we will do our best to respond to your query promptly.
If you choose to reply by email, please leave the email subject unedited.
Useful Links:
Support Center: http://support.imhosted.com/
Help Desk (Open/Track Tickets): https://support.imhosted.com/helpdesk/
Network Status/Announcements: http://support.imhosted.com/netstatus/
KBase/FaQ: http://support.imhosted.com/kb/
Do you have an issue that's not resolved? Call us! Phones open from 9am-5pm CST Mon-Fri.
To ensure speedy replies, please ensure you have a ticket open so we can reference it.
Phone Support: (877) 322-7003
ImHosted.Com Customer Care
58:38
HOW MANY TOCKETS FDO WE NEED TO POST UNTIL 24/7 will respond
59:12
THIS WAS 1 HOUR ago
59:26
we have to work here
01:27
SQLSTATE[42000] [1044] Access denied for user 'lisandi_andmin'@'localhost' to database 'magento'
Database connection error
01:35
we can't connect to the database either
02:38
SQLSTATE[42000] [1044] Access denied for user 'lisandi_andmin'@'localhost' to database 'lisandi_magento'
Database connection error
03:11
SQLSTATE[42000] [1044] Access denied for user 'lisandi_andmin'@'localhost' to database 'lisandi_magento'
Database connection error
03:19
ONLY ERROR ERROR ERROR
03:48
[imh #EJK-26425-986]: SSH and NO 24/7 available since hours - [ : Titan]
03:52
STILL NO ANSWER
04:05
SORTEST RESPONSE TIMES HAHAHAHA
04:10
WE ARE WAITING
04:22
SINCE OVER 1 HOUR ALREADY FOR AN RESPONSE
05:12
SQLSTATE[42000] [1044] Access denied for user 'lisandi_andmin'@'localhost' to database 'lisandi_magento'
Database connection error
05:22
WHY IS THJIS ACCESS DENIED???
08:51
Our Rapid Customer Response Center is staffed 24 hours per day, 7 days per week. You will always get PRIORITY support when submitting a ticket to any of the departments below.
09:05
WHERE IS YOUR RAPID STAFF????
09:24
WHERE IS YOUR 24/7 ???
09:40
tO ENABLE AN ip TAKES 2 SECONDS OF TIME AND NOT OVER 1 HOUR
10:30
[imh #JOT-54628-947]: ssh NO 24/7 - [SiteDown : Titan] Posteingang X
support@imhosted.com an ab.becker
Details anzeigen 10:06 (Vor 3 Minuten)
Antworten
Hello,
Subject: ssh NO 24/7 - [SiteDown : Titan]
Your unique ticket number: [JOT-54628-947].
This is an automated response to advise that your query is now being processed and will be answered shortly. Rest assured we will do our best to respond to your query promptly.
If you choose to reply by email, please leave the email subject unedited.
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Still missing SSH
49:16
and no recursive setting of permissions available in cpanel
49:23
could you [lease enable both
49:52
OUR IP is now Your IP address is 118.XXX.XXX.XXX
50:45
Hi 24/7 is somevbody there
54:32
Still missing SSH
49:16
and no recursive setting of permissions available in cpanel
49:23
could you [lease enable both
49:52
OUR IP is now Your IP address is 118.XXX.XXX.XX+1
50:45
Hi 24/7 is somevbody there
ashley 9:54 AM
hi
55:07
Please post a ticket regarding this .
lisandi 9:55 AM
We have already posted lots of tickets regarding this
55:42
sorry we always have to wait DAYS until our IPS get enabled we need it NOW
ashley 9:55 AM
ok , we will be replying through it
lisandi 9:55 AM
not tomorrow not
55:55
WHEN
56:01
TOMORROW???
56:14
we are already waiting HOURS
56:18
and NO REPLY
ashley 9:56 AM
no our techs will be looking in to it
lisandi 9:56 AM
we oosted to all YOUT TICJKETS
56:36
Meanwhile OUR IP has changed 3 TIMES
56:44
WHEN???
ashley 9:57 AM
as soon as possible
lisandi 9:57 AM
ENABLE THE RANGE 118.0.0.1 to 118.255.255.255
57:19
and we can work here
58:11
support@imhosted.com an ab.becker
Details anzeigen 09:10 (Vor 47 Minuten)
Antworten
Hello,
Subject: SSH and NO 24/7 available since hours - [ : Titan]
Your unique ticket number: [EJK-26425-986].
This is an automated response to advise that your query is now being processed and will be answered shortly. Rest assured we will do our best to respond to your query promptly.
If you choose to reply by email, please leave the email subject unedited.
Useful Links:
Support Center: http://support.imhosted.com/
Help Desk (Open/Track Tickets): https://support.imhosted.com/helpdesk/
Network Status/Announcements: http://support.imhosted.com/netstatus/
KBase/FaQ: http://support.imhosted.com/kb/
Do you have an issue that's not resolved? Call us! Phones open from 9am-5pm CST Mon-Fri.
To ensure speedy replies, please ensure you have a ticket open so we can reference it.
Phone Support: (877) 322-7003
ImHosted.Com Customer Care
58:13
support@imhosted.com an ab.becker
Details anzeigen 09:10 (Vor 47 Minuten)
Antworten
Hello,
Subject: SSH and NO 24/7 available since hours - [ : Titan]
Your unique ticket number: [EJK-26425-986].
This is an automated response to advise that your query is now being processed and will be answered shortly. Rest assured we will do our best to respond to your query promptly.
If you choose to reply by email, please leave the email subject unedited.
Useful Links:
Support Center: http://support.imhosted.com/
Help Desk (Open/Track Tickets): https://support.imhosted.com/helpdesk/
Network Status/Announcements: http://support.imhosted.com/netstatus/
KBase/FaQ: http://support.imhosted.com/kb/
Do you have an issue that's not resolved? Call us! Phones open from 9am-5pm CST Mon-Fri.
To ensure speedy replies, please ensure you have a ticket open so we can reference it.
Phone Support: (877) 322-7003
ImHosted.Com Customer Care
58:17
support@imhosted.com an ab.becker
Details anzeigen 09:10 (Vor 47 Minuten)
Antworten
Hello,
Subject: SSH and NO 24/7 available since hours - [ : Titan]
Your unique ticket number: [EJK-26425-986].
This is an automated response to advise that your query is now being processed and will be answered shortly. Rest assured we will do our best to respond to your query promptly.
If you choose to reply by email, please leave the email subject unedited.
Useful Links:
Support Center: http://support.imhosted.com/
Help Desk (Open/Track Tickets): https://support.imhosted.com/helpdesk/
Network Status/Announcements: http://support.imhosted.com/netstatus/
KBase/FaQ: http://support.imhosted.com/kb/
Do you have an issue that's not resolved? Call us! Phones open from 9am-5pm CST Mon-Fri.
To ensure speedy replies, please ensure you have a ticket open so we can reference it.
Phone Support: (877) 322-7003
ImHosted.Com Customer Care
58:19
support@imhosted.com an ab.becker
Details anzeigen 09:10 (Vor 47 Minuten)
Antworten
Hello,
Subject: SSH and NO 24/7 available since hours - [ : Titan]
Your unique ticket number: [EJK-26425-986].
This is an automated response to advise that your query is now being processed and will be answered shortly. Rest assured we will do our best to respond to your query promptly.
If you choose to reply by email, please leave the email subject unedited.
Useful Links:
Support Center: http://support.imhosted.com/
Help Desk (Open/Track Tickets): https://support.imhosted.com/helpdesk/
Network Status/Announcements: http://support.imhosted.com/netstatus/
KBase/FaQ: http://support.imhosted.com/kb/
Do you have an issue that's not resolved? Call us! Phones open from 9am-5pm CST Mon-Fri.
To ensure speedy replies, please ensure you have a ticket open so we can reference it.
Phone Support: (877) 322-7003
ImHosted.Com Customer Care
58:38
HOW MANY TOCKETS FDO WE NEED TO POST UNTIL 24/7 will respond
59:12
THIS WAS 1 HOUR ago
59:26
we have to work here
01:27
SQLSTATE[42000] [1044] Access denied for user 'lisandi_andmin'@'localhost' to database 'magento'
Database connection error
01:35
we can't connect to the database either
02:38
SQLSTATE[42000] [1044] Access denied for user 'lisandi_andmin'@'localhost' to database 'lisandi_magento'
Database connection error
03:11
SQLSTATE[42000] [1044] Access denied for user 'lisandi_andmin'@'localhost' to database 'lisandi_magento'
Database connection error
03:19
ONLY ERROR ERROR ERROR
03:48
[imh #EJK-26425-986]: SSH and NO 24/7 available since hours - [ : Titan]
03:52
STILL NO ANSWER
04:05
SORTEST RESPONSE TIMES HAHAHAHA
04:10
WE ARE WAITING
04:22
SINCE OVER 1 HOUR ALREADY FOR AN RESPONSE
05:12
SQLSTATE[42000] [1044] Access denied for user 'lisandi_andmin'@'localhost' to database 'lisandi_magento'
Database connection error
05:22
WHY IS THJIS ACCESS DENIED???
08:51
Our Rapid Customer Response Center is staffed 24 hours per day, 7 days per week. You will always get PRIORITY support when submitting a ticket to any of the departments below.
09:05
WHERE IS YOUR RAPID STAFF????
09:24
WHERE IS YOUR 24/7 ???
09:40
tO ENABLE AN ip TAKES 2 SECONDS OF TIME AND NOT OVER 1 HOUR
10:30
[imh #JOT-54628-947]: ssh NO 24/7 - [SiteDown : Titan] Posteingang X
support@imhosted.com an ab.becker
Details anzeigen 10:06 (Vor 3 Minuten)
Antworten
Hello,
Subject: ssh NO 24/7 - [SiteDown : Titan]
Your unique ticket number: [JOT-54628-947].
This is an automated response to advise that your query is now being processed and will be answered shortly. Rest assured we will do our best to respond to your query promptly.
If you choose to reply by email, please leave the email subject unedited.
Useful Links:
Support Center: http://support.imhosted.com/
Help Desk (Open/Track Tickets): https://support.imhosted.com/helpdesk/
Network Status/Announcements: http://support.imhosted.com/netstatus/
KBase/FaQ: http://support.imhosted.com/kb/
Do you have an issue that's not resolved? Call us! Phones open from 9am-5pm CST Mon-Fri.
To ensure speedy replies, please ensure you have a ticket open so we can reference it.
Phone Support: (877) 322-7003
ImHosted.Com Customer Care
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