Sunday, October 5, 2008

IMHOSTED ADVERTISING WRONG THINGS - NO 24/7 NO SSH - WHERE IS IT???

lisandi 9:49 AM
Still missing SSH
49:16
and no recursive setting of permissions available in cpanel
49:23
could you [lease enable both
49:52
OUR IP is now Your IP address is 118.XXX.XXX.XXX
50:45
Hi 24/7 is somevbody there
54:32
Still missing SSH
49:16
and no recursive setting of permissions available in cpanel
49:23
could you [lease enable both
49:52
OUR IP is now Your IP address is 118.XXX.XXX.XX+1
50:45
Hi 24/7 is somevbody there
ashley 9:54 AM
hi
55:07
Please post a ticket regarding this .
lisandi 9:55 AM
We have already posted lots of tickets regarding this
55:42
sorry we always have to wait DAYS until our IPS get enabled we need it NOW
ashley 9:55 AM
ok , we will be replying through it
lisandi 9:55 AM
not tomorrow not
55:55
WHEN
56:01
TOMORROW???
56:14
we are already waiting HOURS
56:18
and NO REPLY
ashley 9:56 AM
no our techs will be looking in to it
lisandi 9:56 AM
we oosted to all YOUT TICJKETS
56:36
Meanwhile OUR IP has changed 3 TIMES
56:44
WHEN???
ashley 9:57 AM
as soon as possible
lisandi 9:57 AM
ENABLE THE RANGE 118.0.0.1 to 118.255.255.255
57:19
and we can work here
58:11
support@imhosted.com an ab.becker
Details anzeigen 09:10 (Vor 47 Minuten)

Antworten

Hello,

Subject: SSH and NO 24/7 available since hours - [ : Titan]
Your unique ticket number: [EJK-26425-986].

This is an automated response to advise that your query is now being processed and will be answered shortly. Rest assured we will do our best to respond to your query promptly.

If you choose to reply by email, please leave the email subject unedited.

Useful Links:
Support Center: http://support.imhosted.com/
Help Desk (Open/Track Tickets): https://support.imhosted.com/helpdesk/
Network Status/Announcements: http://support.imhosted.com/netstatus/
KBase/FaQ: http://support.imhosted.com/kb/

Do you have an issue that's not resolved? Call us! Phones open from 9am-5pm CST Mon-Fri.
To ensure speedy replies, please ensure you have a ticket open so we can reference it.

Phone Support: (877) 322-7003

ImHosted.Com Customer Care
58:13
support@imhosted.com an ab.becker
Details anzeigen 09:10 (Vor 47 Minuten)

Antworten

Hello,

Subject: SSH and NO 24/7 available since hours - [ : Titan]
Your unique ticket number: [EJK-26425-986].

This is an automated response to advise that your query is now being processed and will be answered shortly. Rest assured we will do our best to respond to your query promptly.

If you choose to reply by email, please leave the email subject unedited.

Useful Links:
Support Center: http://support.imhosted.com/
Help Desk (Open/Track Tickets): https://support.imhosted.com/helpdesk/
Network Status/Announcements: http://support.imhosted.com/netstatus/
KBase/FaQ: http://support.imhosted.com/kb/

Do you have an issue that's not resolved? Call us! Phones open from 9am-5pm CST Mon-Fri.
To ensure speedy replies, please ensure you have a ticket open so we can reference it.

Phone Support: (877) 322-7003

ImHosted.Com Customer Care
58:17
support@imhosted.com an ab.becker
Details anzeigen 09:10 (Vor 47 Minuten)

Antworten

Hello,

Subject: SSH and NO 24/7 available since hours - [ : Titan]
Your unique ticket number: [EJK-26425-986].

This is an automated response to advise that your query is now being processed and will be answered shortly. Rest assured we will do our best to respond to your query promptly.

If you choose to reply by email, please leave the email subject unedited.

Useful Links:
Support Center: http://support.imhosted.com/
Help Desk (Open/Track Tickets): https://support.imhosted.com/helpdesk/
Network Status/Announcements: http://support.imhosted.com/netstatus/
KBase/FaQ: http://support.imhosted.com/kb/

Do you have an issue that's not resolved? Call us! Phones open from 9am-5pm CST Mon-Fri.
To ensure speedy replies, please ensure you have a ticket open so we can reference it.

Phone Support: (877) 322-7003

ImHosted.Com Customer Care
58:19
support@imhosted.com an ab.becker
Details anzeigen 09:10 (Vor 47 Minuten)

Antworten

Hello,

Subject: SSH and NO 24/7 available since hours - [ : Titan]
Your unique ticket number: [EJK-26425-986].

This is an automated response to advise that your query is now being processed and will be answered shortly. Rest assured we will do our best to respond to your query promptly.

If you choose to reply by email, please leave the email subject unedited.

Useful Links:
Support Center: http://support.imhosted.com/
Help Desk (Open/Track Tickets): https://support.imhosted.com/helpdesk/
Network Status/Announcements: http://support.imhosted.com/netstatus/
KBase/FaQ: http://support.imhosted.com/kb/

Do you have an issue that's not resolved? Call us! Phones open from 9am-5pm CST Mon-Fri.
To ensure speedy replies, please ensure you have a ticket open so we can reference it.

Phone Support: (877) 322-7003

ImHosted.Com Customer Care
58:38
HOW MANY TOCKETS FDO WE NEED TO POST UNTIL 24/7 will respond
59:12
THIS WAS 1 HOUR ago
59:26
we have to work here
01:27
SQLSTATE[42000] [1044] Access denied for user 'lisandi_andmin'@'localhost' to database 'magento'
Database connection error
01:35
we can't connect to the database either
02:38
SQLSTATE[42000] [1044] Access denied for user 'lisandi_andmin'@'localhost' to database 'lisandi_magento'
Database connection error
03:11
SQLSTATE[42000] [1044] Access denied for user 'lisandi_andmin'@'localhost' to database 'lisandi_magento'
Database connection error
03:19
ONLY ERROR ERROR ERROR
03:48
[imh #EJK-26425-986]: SSH and NO 24/7 available since hours - [ : Titan]
03:52
STILL NO ANSWER
04:05
SORTEST RESPONSE TIMES HAHAHAHA
04:10
WE ARE WAITING
04:22
SINCE OVER 1 HOUR ALREADY FOR AN RESPONSE
05:12
SQLSTATE[42000] [1044] Access denied for user 'lisandi_andmin'@'localhost' to database 'lisandi_magento'
Database connection error
05:22
WHY IS THJIS ACCESS DENIED???
08:51
Our Rapid Customer Response Center is staffed 24 hours per day, 7 days per week. You will always get PRIORITY support when submitting a ticket to any of the departments below.
09:05
WHERE IS YOUR RAPID STAFF????
09:24
WHERE IS YOUR 24/7 ???
09:40
tO ENABLE AN ip TAKES 2 SECONDS OF TIME AND NOT OVER 1 HOUR
10:30
[imh #JOT-54628-947]: ssh NO 24/7 - [SiteDown : Titan] Posteingang X
support@imhosted.com an ab.becker
Details anzeigen 10:06 (Vor 3 Minuten)

Antworten

Hello,

Subject: ssh NO 24/7 - [SiteDown : Titan]
Your unique ticket number: [JOT-54628-947].

This is an automated response to advise that your query is now being processed and will be answered shortly. Rest assured we will do our best to respond to your query promptly.

If you choose to reply by email, please leave the email subject unedited.

Useful Links:
Support Center: http://support.imhosted.com/
Help Desk (Open/Track Tickets): https://support.imhosted.com/helpdesk/
Network Status/Announcements: http://support.imhosted.com/netstatus/
KBase/FaQ: http://support.imhosted.com/kb/

Do you have an issue that's not resolved? Call us! Phones open from 9am-5pm CST Mon-Fri.
To ensure speedy replies, please ensure you have a ticket open so we can reference it.

Phone Support: (877) 322-7003

ImHosted.Com Customer Care

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