SERVAGE SUPPORT DELETES DATABASES !!!

May 03 - 08:20 GMT Customer

Hi Servage You just truncate the database of our installation AND we even can't access the database via your phpmyadmin TOOL. Since 3 Days we are asking you to check and fix your damm mysql Cluster - it is simply NOT WORKING. SERVAGE HOSTING has got the WORST SUPPORT we have ever seen! Restore the complete deleted data immediately! Also your speed SUCKS your servers are slow like a snail crawling along and you SYSTEM-ADMIN seems not doing anything as since 2 days NO CHANGES in speed, even you wrote that you will do something - WHEN??? read more here: http://apapococ.blogspot.com/

May 03 - 08:38 GMT Customer

I still can't access the phpmyadmin without error message from the yellow buttom in your panel

May 03 - 08:38 GMT Servage - Julie

Hello Andreas May I know which database you are talking about? So that we can investigate on it. Thank you :) Kind regards, Julie, Support Team Member Servage Hosting

May 03 - 08:41 GMT Customer

t3indatabasename

May 03 - 08:44 GMT Customer

dtabase wieder vorhanden oh wunder oh wunder aber zuerst so absolut unqualifizierte Postings seitens der Servage Support People

SERVAGE - YOU DELETED JUST MY DATABASE DATA!!!

May 03 - 07:30 GMT Customer

I was working like usual on our testsite http://inovo.t3log.info when suddenly an database error occured. further investigations showed that SERVAGE had just deleted the complete DATA (TRUNCATE) in the mentioned database which we are using for our site S C A N D A L A T S E R V A G E H O S T I N G SERVAGE IS DELETING CUSTOMER SITES DATABASES LIKE THEY WANT! Without further warning!!! ABOUT 20 HOURS WORK/PERSON HAS BEEN DELETED! AND WORK OF 4 MANPOWER! 4*20 = 80 HOURS !!! SERVAGE WHEN WILL YOU PAY FOR THIS??? as we now can't hold anymore our deadlines!!! Database: t3inovo080115dev (0) SQL-Befehl: Dokumentation SELECT USER( ) ; MySQL meldet: Dokumentation #1226 - User 't3inovo080115dev' has exceeded the 'max_questions' resource (current value: 100000)

May 03 - 07:37 GMT Servage Support

Hello Andreas Thank you for submitting a ticket. We do not delete any clients data, please do not share your password with anyone, also change your all password as soon as possible. Please do not hesitate to contact us, if you have any further questions. Kind regards, Martin, Servage - Support Servage Hosting

May 03 - 07:41 GMT Customer

I share with NOBODY Passwords or Anything FACT is that we worked from 2 continents on our site in our company until just this moment and then those errors came and checking resolved that the database was simply gone!!! The ONLY ONE Capable to do this is YOU. Especially as you weren't able since 2 days to provide us the chance to BACKUP our databases! RESTORE THE MENTIONED DATABASE IMMEDIATELY!!!

May 03 - 07:42 GMT Customer

By the way you wrote YOURSELVE in another thread that you will WORK on our DATABASES because of this Backup Problem!!!

May 03 - 07:57 GMT Servage Support

Hello Andreas Thank you for reply. I can see that we have already replied to that mentioned ticket regarding the same issue. Kind do not open further tickets regarding the same issue. This may delay the responding time on the other open ticket. You are more than welcome to update the open ticket if you have any additional comments or updates. Thank you for your understanding. Kind regards, Martin, Servage - Support Servage Hosting

May 03 - 08:13 GMT Customer

WE NEED OUR DATABASE BACK and SPEED is another ISSUE!!! then Database - I hope you can also READ ENGLISH!

Holiday, Songkran, Workload, UNESCO

Hi Folks in the last months I wasn't able to write much here, as family came for their holiday, we had to finish our UNESCO Website and also there was Songkran Festivak where I was in Hongkong.