Thank you for your email.
Please let us know if you are ready for the account transfer. Also be informed that we can transfer your account in the off-peak hours which is around 8 hours from now.
We will get back to you before the transfer starts and after it ends.
Do get back to us in case you need any assistance in this regard.
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Best Regards,
Shane
Technical Support
Hello,
Subject: EMERGENCY!!!!! ALL FILES AND FOLDERS AND SITES MISSING - [SiteDown : Unsure]
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Andreas Becker an support
Details anzeigen 20. Sep. (Vor 4 Tagen)
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Hi Shane
For me off peak is starting now
as I go now to bed hahaha - I am in GMT+7
So it would be good if you just please start right now and tomorrow morning I can start working again in about 8 hours time from now.
Thanks a lot
Andi
2008/9/20
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Thanks a lot!
Greetings from ICT Innovation Paradise
Andi
Blog: http://andibecker.lisandi.com
Map: http://maps.lisandi.com
Album: http://pics.lisandi.com
Videos: http://video.lisandi.com
Projects: http://www.t3log.info
T3Pack - TYPO3 Development, TEAM 3 - Eternal Project Management
LisAndi Co. Ltd. - The future is within us! POWER4 - The empowering people!
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Andreas Becker an support
Details anzeigen 20. Sep. (Vor 4 Tagen)
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Hi Shane
What is going on
we waited now 48 hours with no results from yur sites in solving th e problems your server mess has caused on nuclear
Now again we already wait another 48 hours that you move our account
Apache version 1.3.41 (Unix)
PHP version 4.4.8
MySQL version 4.1.22-standard-log
I just checked and it is still even now PHP 4!!!!
How can!!!
we had PHP 5 before already since about 1 year
You asked me to send you mine OK and I send it already many times and nobody is moving the account. As you probably can suggest this is harming our business.
I told already Ashley that we want to move back our sites from Servage because of there not responding support. If now imhosted is doing the same thing we will suggest all our customers to move from imhosted to servage as one BIG plus at servage is there panel - here lots of stuff can be don even creating of shortcuts which can't be done at imhosted.
So please let us know in the next 2 hours where you are going as we need to WORK and not to wait until imhosted moves our account to a modern state of the art server with PHP 5.2.6., MYSQL 5.**, Apache 2.**, GraphicMagick/Imagemagick, ...
Andi
2008/9/20 Andreas Becker
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Andreas Becker an support
Details anzeigen 20. Sep. (Vor 3 Tagen)
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Hi
I see that we have now PHP 5.2.6
but still MySQl 4
and Apache 2
also ALL OUR subdomains from Lisandi.com have lost their redirects
could you please repair this as it took us yesterday the whole day to
get all our lisandi subdomains connected to our TV channels. We have a
whole bunch of subdomains and customes are already complaining
That is why we actually checked the site and discoverd that you messed
it up again!
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Andreas Becker an support
Details anzeigen 20. Sep. (Vor 3 Tagen)
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Yep you deleted ALL redirects
Thanks a lot - how much will you pay us to get everything back in place NOW!
Imhosted costs us a whole bunch of money
Andi
Could you now please move our account to MySQL 5 and Apache 2 like you
already said 2 days agao
Thanks
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Andreas Becker an support
Details anzeigen 20. Sep. (Vor 3 Tagen)
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PLEASE READ BELOW THE YELLOW MARKED PARTS
NEVER EVER WE ALLOWED YOU TO MOVE OUR SIDE TO A SERVER WHERE IS ONLY
ONE COMPONEND AVAILABLE
WE NEED
PHP 5.2.6+
MYSQL 5.+
APACHE 2.+
IMAGEMAGICK/GRAPHICSMAGICK
EXACTLY THIS WE ALLOWED AND THIS WAS ALSO VERIFIED BY SHANE SEE BELOW!!!
TITAN SERVER is Apache 1, MySQL4 and PHP5.2.6 - >> in other words it
qualifies NOT for the move as we already told you many times that we
need a MODERN SERVER with ALL Requirements available like stated
above.
ANdi
PLEASE SCROLL DOWN AND READ THE MAILS YOU WROTE!! Yu said you will
move it to MYSQL 5+ PHP5.2.6+ AND APACHE 2.+
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Andreas Becker an support
Details anzeigen 20. Sep. (Vor 3 Tagen)
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Server Name titan
cPanel Version 11.23.6-STABLE
cPanel Build 27225
Theme x3
Apache version 1.3.41 (Unix)
PHP version 5.2.6
MySQL version 4.1.22-standard-log
THIS IS WRONG!!!
Where is your 24/7 Support?
There is nobody online
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Andreas Becker an support
Details anzeigen 20. Sep. (Vor 3 Tagen)
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It is not only the subdomains which are down but ALL our DOMAINS
check http://our_customer.com/
what have you done???
Andi
2008/9/20, Andreas Becker
> Server Name titan
> cPanIel Version 11.23.6-STABLE
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Andreas Becker an support
Details anzeigen 20. Sep. (Vor 3 Tagen)
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subdomains for ... directing to the right google space from us:
bypass 4 KB 0755
cal 4 KB 0755
docs 4 KB 0755
igoogle 4 KB 0755
mail 4 KB 0755
maps 4 KB 0755
read 4 KB 0755
video
subdomains for ... directing to our mogulus TV Channels
cocopapa 4 KB 0755
drumming 4 KB 0755
go4 4 KB 0755
hope4you 4 KB 0755
lisandi 4 KB 0755
magento 4 KB 0755
montessori 4 KB 0755
phuket 4 KB 0755
power4 4 KB 0755
spots 4 KB 0755
studio 4 KB 0755
t3pack 4 KB 0755
thaipo3 4 KB 0755
typo3
subdomains for ... directing to our picasaweb spaces
cocopapa
subdomains for ... directing to our private spaces at imhosted
anakin 4 KB 0755
andi 4 KB 0755
benjamin 4 KB 0755
eagleswings 4 KB 0755
lisa 4 KB 0755
skybird 4 KB 0755
skype 4 KB 0755
vanessa
subdomains for ... directing to our company spaces at imhosted
coltd 4 KB 0755
ee 4 KB 0755
rs 4 KB 0755
ws
domains of our sites which have actually working since over 1 year
since you started to modify the servers with the new cpanel
our_customer.com
all other our_customer.com and ourcustomer.com domains direct
to our_customer.com
Our main domain is not accessible anymore
...
all other domains aren't accessible at all!!!
We need our sites running and not crashed!!
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Andreas Becker an support
Details anzeigen 20. Sep. (Vor 3 Tagen)
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All our NUMBERED Folders are missing as They contain the actual websites!!!!
what have you done??
1
101
102
where are they?
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Andreas Becker an support
Details anzeigen 20. Sep. (Vor 3 Tagen)
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Calling http://....com/
people can access all our folders without any problems!
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Andreas Becker an support
Details anzeigen 20. Sep. (Vor 3 Tagen)
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All our blogspot redirects from lisandi subdomains are gone
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Andreas Becker an support
Details anzeigen 20. Sep. (Vor 3 Tagen)
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All our ... subdomains redirecting to blogspot accounts are gone
andibecker 4 KB 0755
apapococ 4 KB 0755
papachat 4 KB 0755
phuketphuket 4 KB 0755
visitandi
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Andreas Becker an support
Details anzeigen 20. Sep. (Vor 3 Tagen)
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CHAOS
ALL OUR DATABASES ARE UTF8-UNICODE-CI
AND YOUR NEW DATABASE HAS CHANGED EVERYTHING TO LATIN-SWEDISH-CI
AND NONE OF OUR SITE WILL BE DISPLAYED AS WE NEED UTF8 TO DISPLAY
SOUTHEAST ASIAN LANGUAGES LIKE BEFORE!!!
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Andreas Becker an support
Details anzeigen 20. Sep. (Vor 3 Tagen)
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ALL DATA BASES WHICH HAVE BEEN ALL UTF8 ARE NOW WRONG WITH LATIN
InnoDB utf8_general_ci 32.0 KiB -
225 table(s) Sum ~38,066 MyISAM latin1_swedish_ci 44.8 MiB 0 B
Check All / Uncheck All
HERE NO LATIN1_SEWDISH_CI APPEARED BEFORE, THIS WAS ALL UTF8
ALL OTHER OF OUR DATABASE HAVE THE SAME PROBLEM AND I GUESS ALSO ALL
TABLES IN THESE DATA BASES.
THIS IS CAUSED AS YU MY.INI IS MISSING THE UTF8 AND HANDSHAKE SETTINGS
- THE ONE BEFORE HAD IT!
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Andreas Becker an support
Details anzeigen 20. Sep. (Vor 3 Tagen)
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WHERE IS YOUR 24/7 SUPPORT????
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Andreas Becker an support
Details anzeigen 20. Sep. (Vor 3 Tagen)
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As you changed most of the database settings completly to swedish we
have now strange signs in the databases.
Schön, dass euch mein Tagebuch gefällt.Und noc...
Schon recht früh hat mich heut der JRD-Shop ( als...
and so on
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Andreas Becker an support
Details anzeigen 20. Sep. (Vor 3 Tagen)
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E M E R G E N C Y
I NEED IMMEDIATE ACCESS TO THE FOLDER http://....com/skype and to the folder http://....com/lisa
Those two folders hold very important Documents which need to be available Online!!!!
Our Lawyer in Germany just called me and told me that he can't access those files!
I checked and saw that even the complete folders are missing!!
Also we need our site http://our_customer.com back which was in folder 101
the our_customer.com and all other our_customer.com domains with folders where symlinks to the folder
101/our_customer.com
These three things need to be available IMMEDIATELY!!!
Thanks Andi
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