Saturday, December 29, 2007

DOMAINS hosted at SERVAGE HOSTING not available

Dec 29 - 06:39 GMT
Customer

Welcome to Servage.net Hosting

Unfortunately our website is currently unavailable due to maintenance.
This does not affect customer websites.

We apologize for any inconvenience this might be.

Kind regards,

Your Servage.net Team

-------------------------------
Why don't you drop us a small note BEFORE you do maintenance as we got stock in the middle of our work since hours this message appears irregularly. WHY???

---------------------------------------------
Problem URL:
all our domains
---------------------------------------------

Dec 29 - 06:47 GMT
Support - John

Hello Andreas,

May I know where you are getting the error message so that we can review it from our end.


Kind regards,
John, Servage - Support
Servage Hosting

Dec 29 - 07:24 GMT
Customer

Oh I thought you know about this as you are just doing Maintenance on the website. That's what you let the people know - isn't this true? I am getting this in your hosting panel from time to time since hours on a irregular basis. Suddenly it isn't possible to do anything in your Panel and even suddenly it appears or you need to wait a bit longer, but actually you never know in advance what is really going on and it seems that even you didn't know that your people are doing Maintenance on your site - strange. You better improve internal communication ;-)

Andi

Dec 29 - 07:29 GMT
Support - John

Hello Andreas,

Yes, we are aware of this and it has been taken care of. It is just a minor control panel issue which has been resolved. Thanks for your cooperation in this regard.


Kind regards,
John, Servage - Support
Servage Hosting

Dec 29 - 07:51 GMT
Customer

Thanks John
Ticket closed - Average Responsetime 5 Minutes

No comments: