Ruby Gems not loaded on SERVAGE HOSTING

Jan 03 - 12:42 GMT Customer

gem list /usr/bin/gem:9:in `require': no such file to load -- rubygems (LoadError) from /usr/bin/gem:9 It seems like you don't have ruby gems loaded and therfor also fcgi won't work

Jan 03 - 12:52 GMT Customer

I JUST asked some PROFIS in the Rubyforge Forum and here their answer:

Stunned.

Now I am wondering why Redmine (and any rails app) works there even by cgi.

I think that this you need to solve via support. Ask them about gem list and whether rails app will work via fcgi at all...
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My Reply:
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That's what I have just done. It seems that No GEMS at all are available. But why is cgi working? - Perhaps a hidden GEM ;-) alibi GEM (like we provide Ruby on Rails Hosting at Servage :-)
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Check it our here:
http://rubyforge.org/forum/forum.php?thread_id=20474&forum_id=7505
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You better solve this Problem as fast as possible and Install or Reinstall all GEMS

Thanks

Jan 03 - 12:56 GMT Customer

You are advertising a working RUBY on RAILS Surrounding and it seems that it isn't at all working in fcgi Mode. But Thru your FAQ you make People believe you have fcgi working with RoR. I would call this NOT GOOD and I am pretty sure that German Judges would think the same way!!! Because of this we already lost 3 WEEKS!!! So Hurry up and install a PROPER RoR Surrounding TODAY - IMMEDIATELY and think about how you can get this "ERROR" for us also solved in a KULANZ (ask Steffan your sysadmin he knows what I mean) way. Time is Money and we lost 3 WEEKS TIME!

Jan 03 - 13:15 GMT Customer

If you don't know how to Contact your Business Owner have a look here for Steffan and Servage Hosting GmbH
http://apapococ.blogspot.com/2007/12/please-inform-owner-your-boss-about.html

Jan 03 - 15:45 GMT Servage - Rick

Hello Andreas, Thank you for submitting ticket. We have forwarded your issue to our admin, they will get back to you with solution. Kind regards, Rick, Servage - Support Servage Hosting

Jan 04 - 05:07 GMT Customer

Thanks a lot. since fcgi is working the pages really "hurry up" and are pretty fast on Servage Hosting - WOW now you are heading upwards :-)