Feb 07 - 12:20 GMT | Ich habe allerdings ein Problem mit Servage und bräuchte hierbei deine Unterstützung. Ich kann mich nicht mehr ins Control Panel einloggen. Das gleiche Problem wie neulich! Könntes du denen ein Ticket schreiben, ich selbst komme ja nicht mehr rein :-( Hier die Daten: Username: t******* Passwort: b******* This is a CUSTOMER of yours and he can't login anymore. WE had the same issue just about several days ago. Could you please contact him immediately t******@googlemail.com Thanks a LOT HINT: Please place a Support Form on Your website so that people who can't login anymore can get in contact with you asap. Thanks Andi --------------------------------------------- Problem URL: https://secure.servage.net/admin/ --------------------------------------------- |
Feb 07 - 13:07 GMT | Hello Andreas, If you are not able to login at https://secure.servage.net/admin/ with control panel username and password then kindly let us know how you managed to submit the ticket. The detailed information will be very helpful for further investigation. Thank you :) Kind regards, Julie, Support Team Member Servage Hosting |
Feb 07 - 13:31 GMT | Hi Julie There are SEVERAL possible answers for that: (don't take it to seriously :-) 1. I am a big hacker and have hacked into a clustered system - wow really good, never thought that I am so good and I am actually not 2. I am someone like David Copperfield - you propably know the magician. He can walk through the Chinese Wall so why shouldn't I be able to simply walk into an blocked account and send support messages even I can't login - Not Television but Telepathy perhaps? 3. Your German isn't so good even Servage is advertising German Support on their websites and because of this you didn't understand : Könntes du denen ein Ticket schreiben, ich selbst komme ja nicht mehr rein :-( Hier die Daten: Username: t****** Passwort: b****** Which means: Could YOU (which means I Andi) post a Ticket, as I (my friend t*****) can't login myself anymore :-( He included his login Data. 4. You realized The Userlogin Data and were able to read and translate "Username" into your language, but unfortunately then you never heard about "Passwort" as it was a German word and in English it is "Password" written with "D" at the end. 5. You can't even understand English: "This is a CUSTOMER of yours and he can't login anymore. WE had the same issue just about several days ago. Could you please contact him immediately t*****@googlemail.com" As in this part it is exactly described that it is a friend of mine who has the problem ;-) including his email which YOU should contact. 6. You haven't even written the Text in the Post but only the header. --------------------------- Solutions: to 1. Push the red button. Improve your system-security block all hidden and already closed ports - best shut up the server and cluster completely to 2. Ask your customer to receive a free entrance ticket for his next show. Best bring Steffan Fallesen with you as your Partner! to 3. Don't advertise things you don't have as people might believe in it and get a wrong impression after testing your support. So better learn German immediately to 4. Write a Bug Report to the people who programmed your translation program and try to get back your money if even they don't know that Passwort means Password or simply use GOOGLE Translation Toolbar. to 5. Here in Phuket we provide an excellent Charter and Homeschooling System IMCT (International Montessori Charter and Training School) We follow the Montessori Methode : Help me to do it by myself! Wewould be happy to enrole you in our firstgraders class to 6. Better change your job or come to us at Phuket to receive a first class training as support assistant in a global opperating callcenter as interim. Here you also will learn how to open a message to read the text which follows the header until the end. -------------------------------- Don't take it to seriously, we test since several months servage support but your answer was so good that we all fell from our Chairs laughing around. Unfortunately our friend in Germany is still waiting to get access to his website. So please help him - or find somebody at ServageHosting who will read this text till the end. ---- more about it: http://apapococ.blogspot.com ------- Remember Our friend still can't login Andi |
Feb 07 - 14:49 GMT | Hi Julie YOUR CUSTOMER - our friend is still waiting for a solution as he still can't log into his account at Servage Hosting and you haven't answered him at all until now - 3 hours? no answer Please contact immediately tvogt.de@googlemail.com and send him working login data Andi |
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