Friday, March 28, 2008

SERVAGE - PLEASE START READING THE COMPLETE THREAD - CJ

Mar 28 - 00:39 GMT
Customer

We are constantly receiving the following error message:
Description: T3M Bounce Script
Script: our domain//typo3conf/ext/tcdirectmail/bounce.php
Excution time: 2008-03-28 01 GMT
Reason of failure: 30 second time limit exceeded


Kind regards,
Your Servage Team

This is an automated email. For questions or concerns kindly
open a support ticket via the control panel: http://cp.servage.net/

it is not possible to setup a regula cronjob on servage which really works!!! i.e. at http://www.imhosted.com we can setup a cronjob at least every 15 minutes - which is really useful instead of only ONE per day!!! Ad also on http://www.imhosted.com all cronjobs are working instantly without consulting a only header answering support staff!

Mar 28 - 05:53 GMT
Support - John

Hello Andreas

May I know where you are getting the error message? Please let us know the steps so that we can review it further.

Kind regards,
John, Servage - Support
Servage Hosting

Mar 28 - 07:47 GMT
Customer

As you can see already in the first thread we receive this error via mail from you!!!

It says:
We are constantly receiving the following error message:
Description: T3M Bounce Script
Script: our domain//typo3conf/ext/tcdirectmail/bounce.php
Excution time: 2008-03-28 01 GMT
Reason of failure: 30 second time limit exceeded


Kind regards,
Your Servage Team

This is an automated email. For questions or concerns kindly
open a support ticket via the control panel: http://cp.servage.net/

Perhaps you should start learning a bit more about the servage servers and its mails and error messages via Mail which it is sending out. I guess Steffan coulod help you a bit ;-)

CU and please SOLVEthis problem before answering again!

Thanks
Andi

Andi

Mar 28 - 07:54 GMT
Support - John

Hello Andreas

It seems you are using cron job for running the scripts and receiving the 30 second time limit exceeded message.

Please note that you need to tweak your php code to increase the 30 second time limit. You can use set_time_limit() and ignore_user_abort() to increase the execution time. However, The 30 seconds limit will still be shown, but the script will continue to run in the background.

Hope this helps :)

Kind regards,
John, Servage - Support
Servage Hosting

Apr 07 - 08:00 GMT
Robot

This ticket has been closed as it has been inactive for 10 days. We assume that the issue is resolved and that you were satisfied with our support. Kindly open a new ticket if you have further questions.

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