Thursday, January 29, 2009

IMHOSTED NOT REACTING NO SUPPORT AT ALL

Warning: fopen() [function.fopen]: open_basedir restriction in effect. File(/proc/loadavg) is not within the allowed path(s): (/home2/DOMAIN...:/usr/lib/php:/usr/local/lib/php:/tmp) in/home2/DOMAIN.../typo3_src-4.2.3/t3lib/class.gzip_encode.php on line 343

Warning: fopen(/proc/loadavg) [function.fopen]: failed to open stream: Operation not permitted in /home2/DOMAIN .../typo3_src-4.2.3/t3lib/class.gzip_encode.php on line 343

Warning: feof(): supplied argument is not a valid stream resource in /home2/DOMAIN.../typo3_src-4.2.3/t3lib/class.gzip_encode.php on line 344

Warning: fgets(): supplied argument is not a valid stream resource in /home2/DOMAIN.../typo3_src-4.2.3/t3lib/class.gzip_encode.php on line 345

Warning: fclose(): supplied argument is not a valid stream resource in /home2/DOMAIN/typo3_src-4.2.3/t3lib/class.gzip_encode.php on line 347

It is still there

and nothing has changed as you still not have openbase dir disabled.

I told you before that our complete account should have NO openbasedir enabled as we have every day a new installation and i.e. today we were not able for over 20 hours even to run our class properly because you messed it up again with the stupid openbase dir restriction which you said yesterday you had already turned off.

Each of our student will create his OWN folder and Name so this is part of the trainingprocess and we don't know how they name a folder, also we don't know if we would need 300 or 500 foldersenabled and so on.

Simply do it like all the 5 years before DISABLE Openbasedir in our installation and we are fine. For now we still cannot work and you block our work already nearly 24 hours!!!

Either you have a real 24/7 support available like you had before with a response time of maximum 5 minutes but now it is 24 hours!!! and no ICQ anymore. Actually immhosted is getting a support like servage = NO support at all.

Turn off the openbase dir for all our accounts.

i.e. one url it appears in DOMAIN.com like I wrote before
but also many other urls are affected as soon as we create a new one.

No comments: