Tuesday, January 1, 2008

ANNOUNCEMENT FOR TRAINING SERVAGE HOSTING STAFF IN RUBY ON RAILS

Jan 01 - 15:58 GMT
Customer

Hi Servage Support. As your support wasn't able to name me at least one ruby on rails website on their server which is running I created one myself. So now you get one ;-). It is a very simple one - only a small library program called biblio.

You can link to the article about it and how to get it running on Servage Hosting as it is pretty difficult as Servage won't provide SSH, which means you will need to build actually a local system and transfering it then to SERVAGE HOSTING step by step. I wrote the article like you HAVE ssh on Servage and only made a remark that there isn't ssh and you need to use another computer for this ssh part.

If you have any suggestions how this "ssh" Part could be created on Servage Hosting I really would appreciate it.

It became now very clear that the main problem creating Applications on Servage Hosting seems to be the routing and the population of the database via ruby.

Try to build "biblio" by yourselv on a SERVAGE ACCOUNT without ssh and you will see that it is IMPOSSIBLE without ssh. You should really reconsider making ssh available yes or no. :-) as it would improve Servage a Lot.

Jan 01 - 16:01 GMT
Customer

Oh sorry hit the wrong buttom - here is the link:
http://apapococ.blogspot.com/2008/01/biblio-another-ruby-on-rails-example.html

Jan 02 - 02:51 GMT
Servage - Sam

Hello Andreas,

Thanks for your link.

We do not allow Telnet/SSH access to our systems for security reasons. However our techs will be more than happy execute commands for you on request.

Have a nice day and Happy New Year!



Kind regards,
Sam, Support Team
Servage Hosting

Jan 02 - 04:01 GMT
Customer

Hi SAM

Unfortunately your Techs have written in the last 2 weeks just the opposite as you can read in our blog. Would they have executed the commands like I wrote them in my firstpost over 2 weeks ago we would never had lost so much time and even the blog you can read now about Servage Hosting Support would never been existing I guess. Please scroll down all posts in the blog about Servage Hostin and Ruby on Rails and how often I asked your techs to execute the mising commands as I could not do it lacking ssh access. And they even wrote the ADMIN will do it and get back to me, but even he did never get back to here and the commands have until now never been executed. It is IMPOSSIBLE torun RoR Application with this support you are giving on Servage Hosting. You really need to have a SECOND Installation at another hoster to build up your applicatation and test everything out and the you can transfer everything to SERVAGE - A real STUPID process or???

It would be much more help to have ssh access, and SECURITY reasons are the WRONG argument by the way as a GOOD HOSTER who thinks about quality provides ssh in a secured surrounding! ;-)

However our techs will be more than happy execute commands for you on request.

Why do you think ssh access would cause security problems for SERVAGE HOSTING why? Name me and we will see how you can secure each single argument ;-) quite easily.

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