Monday, January 14, 2008

Site not loading completly CSS is missing

Jan 14 - 08:05 GMT
Customer

U R G E N T --- U R G E N T --- U R G E N T
http://www.t3log.info
since this morning this site is loading WITHOUT CSS!!!
JULIE one of your "Support" Members has done something yesterday here and we can't figure out what.

I want an ANSWER IMMEDIATELY as we are already waiting since this morning for the answer even if YOU can see the site INCLUDING the CSS.

If not get the site running again with CSS get back to JULIE who has produced the mass on our site!!!

We wait another 30 Minutes and then site should be fine again INCLUDING CSS!!! This is YOUR JOB NOW as you have damaged it!

Jan 14 - 08:07 GMT
Customer

Only for information. We are working on this site with UNESCO and develop Projects. If you don't speed up your support to get this site back to normal we will speed up our supporting lawyers! We are loosing money each minute this site is looking like this!

Jan 14 - 09:36 GMT
Servage - Nick

Hello Andreas,
Forwarding support ticket to [Servage - Julie]


Kind regards,
Nick, Support
Servage Hosting

Jan 14 - 09:41 GMT
Servage - Julie

Hello Andreas,


May I know if you made any changes to your website contents? As I have not made any changes from our end , I explained only why your website t3log.info/public was returning this error.

Thank you.

Kind regards,
Julie, Support Team Member
Servage Hosting

Jan 14 - 10:46 GMT
Customer

No we did not make ANY Changes at all after you moved it to the new server and it was working perfectly since yesterday

Jan 14 - 10:52 GMT
Customer

You can even Check here with the empty dummy:

http://redmine.t3pack.info/public
here you got this error what is VERY USUAL
(by the way it is an errormessage from TYPO3 as t3pack.info is a typo3 page ;-)
http://redmine.t3pack.info/
here the site shows up like it should be including CSS

http://www.t3log.info/public
You get the error like above but as there is no typo3 for t3log.info the message looks different
http://www.t3log.info/
Here the site shows up WITHOUT CSS!

Jan 14 - 12:18 GMT
Customer

IS THERE ANYBODY FINDING THE SOLUTION YES?NO????

IS THERE ANYBODY WORKING AT ALL WHO HAS A BIT OF KNOW HOW???
No Answer now for about 4 hours

Jan 14 - 13:02 GMT
Customer

Still No Answer

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