Monday, February 4, 2008

Are pdftotext, catdoc, xls2csv, pdfinfo, html2pdf available at Servage Hosting

Feb 04 - 04:49 GMT
Customer

Hi we need some informations if the following programs are installed on your server (if yes where/path) or if we can install them (if yes where/how). We are trying to build packages optimised for servage hosting based on TYPO3 for our customers. Thanks! Andi

pdftotext, catdoc, xls2csv, pdfinfo, htmltopdf

Feb 04 - 05:01 GMT
Customer

Update: we also need to know if the following php functions are available at Servage Hosting:
PHP function "exif_read_data"
PHP function "iptcparse"

Feb 04 - 05:15 GMT
Servage - Adam

Hello Andreas,

We are sorry to inform you that all the requirements that are required by you are not installed or supported by our server's.

You can check all the server informations via the following link:

http://c42.servage.net/phpinfo.php


Kind regards,
Adam, Support -support
Servage Hosting

Feb 04 - 05:32 GMT
Customer

This is actually very bad as we are just developing sites for lots valuable customers like .... and its Dependencies and ..... with about 30 Domains just running on Servage (we had it on an own server but I suggested to move it back to servage - probably a very bad decission). This means for us finally that we need to move ALL this stuff and ALL other customer-sites to another hoster which provides those needed parts as they are essential for the digital assessment management Center all those big Companies and NGO organisations will use in future. They can't index thousands of pictures, videos and documents manually so they need these extensions and additional programs/php-parts.

As absolutly no security reasons come from the mentioned programs you probably talk better to your boss Steffan before we decide moving all our stuff and customers - it would be a big loss for servage and for future TYPO3 clients. ;-)

Although we like NOW the features provided by servage hosting all of them would be unusable if our customers could not use DAM meta automatic insertions as they need to handle thousands of records and customers.

I will also discuss this terrible situation with our other developers and what they suggest to do. Moving to another hoster, Building up an own clustered Server Network (This was already in planing before I suggested to first try your service by the way ;-) We need an answer in very short time (2 days) as we have deadlines to fulfill!

I hope you can find a solution soon.

Andi

Feb 04 - 05:56 GMT
Servage - Adam

Hello Andreas,

We will escalate your issue and suggetion of install your requirements to our admins and they will take necessary actions regarding it and will infom you.

Thanks for your understanding regarding the issue.


Kind regards,
Adam, Support -support
Servage Hosting

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