Friday, June 11, 2010

IMHOSTED A TOTAL DISASTER 2010 HOSTING COMPANY? Part 1

WELL BUILD UP YOUR OPINION BY YOURSELF BEFORE YOU HOST WITH IMHOSTED OR ANY OTHER ALLIED HOSTER

> Andi: Warning: Unknown: open(/home2/domain/public_html/sessions/sess_fedf83be799400aa8c9619dfa9a77684, O_RDWR) failed: Permission denied (13) in Unknown on line 0 Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/home2/domain/public_html/sessions) in Unknown on line 0
> : Please wait for a site operator to respond.
> : You are now chatting with 'Customer Service'.
> Andi: The site was working perfect for over one year and now it is down even we haven't done anything on the site at all
> Andi: The site was working perfect for over one year and now it is down even we haven't done anything on the site at all
> Customer Service: Hello
> Andi: Have you again updated your PHP
> Customer Service: Welcome to Live Chat.
> Customer Service: Let me know your domain name please
> Andi: Have you again enabled OpenBase Dir
> Andi: domain ourdomain.com
> Andi: When you have again enabled either Open Base Dir or Suexec or some other shit like in the Past when our site was down than take this out immediately or check our support history
> Andi: we had this issue over and over again after you updated your server software as you DON'T inform customers about updates
> Andi: Our software needs settings DISABLED which you alwaysa nd alwasy again ENABLE
> Andi: otherwise the No1 CMS isn't running
> Andi: I gice you 15 minutes to fix that
> Customer Service: Andi! Please stay with me and I will have a look to this issue
> Andi: I stay for 15 minutes
> Customer Service: I am looking into this issue
> Andi: I hope so
> Andi: This problem occurse about 2 -3 times a year always after you change server settings
> Andi: Oh well here we are
> Andi: You just crashed also our company site
> Andi: http://domain.com/
> Andi: so this is also down
> Andi: Here the message
> Andi: message is to long
> Andi: check it on the site itself
> Andi: http://domain.com
> Andi: lots of MySQL Errors
> Customer Service: Andi, I am not aware about any server wide changes. However I am looking into this Mysql errors
> Andi: http://apapococ.blogspot.com
> Andi: here we report issues with our hosters to give our customers a valuable feedback
> Andi: checkout imhosted
> Andi: and you see lots of these issues
> Andi: over and over again
> Andi: still 10 Minutes left
> Andi: The MySQl is down
> Andi: Check out this here and you get the complete IMHOSTED desasters
> Andi: http://apapococ.blogspot.com/search/label/Imhosted
> : Site operators are currently busy. Please press 'Close' and try again in a few minutes.

To be continued when they will work again

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