Friday, December 28, 2007

REDMINE NOT WORKING on SERVAGE HOSTING

Dec 27 - 21:56 GMT
Customer

Application error
Rails application failed to start properly

We were able to create the database but still get this application error.

It seems to be a TCP ERROR - which means that an address is already in use - could you please check.

What RUBY Version are you working: 1.8.? and what Rails 2.? ?

----------------------
Here the dispatch.fcgi
----------------------
usr/bin/ruby
#
# You may specify the path to the FastCGI crash log (a log of unhandled
# exceptions which forced the FastCGI instance to exit, great for debugging)
# and the number of requests to process before running garbage collection.
#
# By default, the FastCGI crash log is RAILS_ROOT/log/fastcgi.crash.log
# and the GC period is nil (turned off). A reasonable number of requests
# could range from 10-100 depending on the memory footprint of your app.
#
# Example:
# # Default log path, normal GC behavior.
# RailsFCGIHandler.process!
#
# # Default log path, 50 requests between GC.
# RailsFCGIHandler.process! nil, 50
#
# # Custom log path, normal GC behavior.
# RailsFCGIHandler.process! '/var/log/myapp_fcgi_crash.log'
#
require File.dirname(__FILE__) + "/../config/environment"
require 'fcgi_handler'

RailsFCGIHandler.process!
-----------------------------------

And Here the .htaccess in public:
-----------------------------------
# General Apache options

AddHandler fastcgi-script .fcgi


AddHandler fcgid-script .fcgi


AddHandler cgi-script .cgi

Options +FollowSymLinks +ExecCGI

# If you don't want Rails to look in certain directories,
# use the following rewrite rules so that Apache won't rewrite certain requests
#
# Example:
# RewriteCond %{REQUEST_URI} ^/notrails.*
# RewriteRule .* - [L]

# Redirect all requests not available on the filesystem to Rails
# By default the cgi dispatcher is used which is very slow
#
# For better performance replace the dispatcher with the fastcgi one
#
# Example:
# RewriteRule ^(.*)$ dispatch.fcgi [QSA,L]
RewriteEngine On

# If your Rails application is accessed via an Alias directive,
# then you MUST also set the RewriteBase in this htaccess file.
#
# Example:
# Alias /myrailsapp /path/to/myrailsapp/public
# RewriteBase /public

RewriteRule ^$ index.html [QSA]
RewriteRule ^([^.]+)$ $1.html [QSA]
RewriteCond %{REQUEST_FILENAME} !-f

RewriteRule ^(.*)$ dispatch.fcgi [QSA,L]


RewriteRule ^(.*)$ dispatch.fcgi [QSA,L]


RewriteRule ^(.*)$ dispatch.cgi [QSA,L]


# In case Rails experiences terminal errors
# Instead of displaying this message you can supply a file here which will be rendered instead
#
# Example:
# ErrorDocument 500 /500.html

ErrorDocument 500 "

Application error

Rails application failed to start properly"

---------------------------------------------
Problem URL:
http://www.t3log.info
---------------------------------------------

Dec 28 - 02:15 GMT
Support - Mark

Hello Andreas,

You can check the RUBY and Rails version using the following URL:
http://c41.servage.net/phpinfo.php

Feel free to contact us again for further details. We will happy to assist you in a better way.


Kind regards,
Mark, Servage - Support
Servage Hosting

Dec 28 - 02:42 GMT
Customer

Sorry MARK

BUT HOW STUPID IS YOUR SUPPORT AT ALL?

NOTHING HAS BEEN DONE!!! SINBCE 9 DAYS NOW !!! ONLY STUPID PRECONFIGURED ANSWERS LIKE YOURS !!!

You don't take care for customers
You don't read about the real problems
You only look for ONE perhaps matching word and post a small preconfigured command.

SORRY ABOUT THAT!

IT IS NOT SERVAGE - as SERVAGE HAS A GOOD OFFER AND A VERY GOOD PRODUCT but it is people like you who RUIN THE GOOD SERVAGE NAME IN PUBLIC caused by a COMPETLY UNQUALIFIED SUPPORT!!!

--------------------------------
READ HERE EXACTLY HERE!!!

REDMINE IS NOT WORKING SINCE 9 DAYS BECAUSE YOU OFFER SUPPORT IN YOUR ANSWERS BUT ACTUALLY DON'T DO ANYTHING. GET REDMINE and RUBY ON RAILS RUNNING ON YOUR SERVER AND WE ARE HAPPY - H A P P Y - AND GOD WILL TO!

Andi

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